Solved Clean install will not create partition

lfh003

New Member
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8
Location
Atlanta, GA
I am doing a clean install of 8.1 onto a WD 1TB hdd. Using UEFI dvd in port 1 and hdd in port 0. Everything appears normal until the hdd shows unallocated space of 931.5 GB. I select 'new' and want to begin setting up four partitions: Recovery, System, MSR, and Primary. I selected a size of 20,000 MB for Recovery. Soon error msg says it can not create new partition code 0x80070017...sometimes 0x80070057.
 

My Computer

System One

  • OS
    8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Built
    CPU
    Intel i5-4460
    Motherboard
    GA-H97-D3H
    Memory
    Corsair Vengeance 2 X 8 GB
    Graphics Card(s)
    Geforce GTX750Ti
    Monitor(s) Displays
    TBA
    Screen Resolution
    TBA
    Hard Drives
    WD5000AAKX
    PSU
    Antec Neo HE650
    Case
    Apevia X-Trooper
    Cooling
    Intel fan
    Keyboard
    Logitech MK520
    Mouse
    Logitech MK520
    Internet Speed
    20 Mbs
    Browser
    Chrome
    Antivirus
    Several
    Other Info
    Brand new build August 2015

My Computer

System One

  • OS
    Win 10 Pro x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Self Built
    CPU
    Intel I5-2500K @3.3GHz
    Motherboard
    Asrock P67 Extreme4
    Memory
    16GB G.Skill Ripjaws X (4x4GB)
    Graphics Card(s)
    EVGA GeForce 750 Ti SC 2GB
    Sound Card
    ASUS Xonar DG 5.1 Channels 24-bit 96KHz PCI Interface Sound Card
    Monitor(s) Displays
    auria eq2367
    Screen Resolution
    1920 x 1080
    Hard Drives
    250GB Samsung 850 EVO SSD
    1TB WD Blue
    1TB Hitachi
    PSU
    SeaSonic X 650W 80 Plus Gold
    Case
    Corsair Obsidian 750D
    Cooling
    Corsair H60, Three 140mm case fans
    Keyboard
    Logitech Wireless Keyboard K520
    Mouse
    Logitech Wireless Mouse M310
    Internet Speed
    Wave Broadband ~ 100 dn 5 up
    Browser
    Chrome
    Antivirus
    Defender, Malwarebytes Premium
    Other Info
    Laptop specs: HP g7-1365dx /
    CPU: AMD A6-3420M APU with Radeon(tm) HD Graphics /
    RAM: Crucial 8Gb (2x4Gb) /
    SSD: Crucial M4-CT128M4SSD2 ATA Device/ FW 000F /
    GFX: AMD Radeon HD 6520G /
    OS: Windows 10 Pro x64
Hello Ifh003!


Most of the partitions would create themselves automatically. Recovery would most times not be even visible in Disk Management.


Try installing your OS on, let's say, a 100GB partition, which should be plenty. Everything else should happen automatically. :)


If you receive the errors again, they could be referring to bad media. In that case recreate the installation media onto a USB device and try again.


Good luck! :)


CK_WD
 

My Computer

System One

  • OS
    Windows
derekimo & CKWD,
Thank you for the fast response to my thread. I will print out the instructions/tutorial and see what can happen. My daily work is interfering with setting up the new computer. I have built four machines in the last seven years (all with WD hdd and Gigabyte mobo) and have never had a single issue with the install...until 8.1. On the Internet, this issue seems to be causing a lot of chatter. Thank you all, again.
 

My Computer

System One

  • OS
    8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Built
    CPU
    Intel i5-4460
    Motherboard
    GA-H97-D3H
    Memory
    Corsair Vengeance 2 X 8 GB
    Graphics Card(s)
    Geforce GTX750Ti
    Monitor(s) Displays
    TBA
    Screen Resolution
    TBA
    Hard Drives
    WD5000AAKX
    PSU
    Antec Neo HE650
    Case
    Apevia X-Trooper
    Cooling
    Intel fan
    Keyboard
    Logitech MK520
    Mouse
    Logitech MK520
    Internet Speed
    20 Mbs
    Browser
    Chrome
    Antivirus
    Several
    Other Info
    Brand new build August 2015
Additional info

Thank you ten thousand times for the tutorial about installing 8.1 clean...it hasn't worked yet. I did get to step 7 this time. After about 10 minutes, an error window opened: "We couildn't create a new partition.[error 0x85bcba40]. The 1TB hdd is showing only the Drive 0, unallocated space. 931.5 GB. Google does not return results for the error code. Your help is very appreciated.
P.S.!! I have partition 1; 300MB Recovery...partition 2; 99 MB System...then drive 0 unallocated space 931.1 GB.
I could hit 'new' again...what do you think? Format is greyed out.
 
Last edited:

My Computer

System One

  • OS
    8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Built
    CPU
    Intel i5-4460
    Motherboard
    GA-H97-D3H
    Memory
    Corsair Vengeance 2 X 8 GB
    Graphics Card(s)
    Geforce GTX750Ti
    Monitor(s) Displays
    TBA
    Screen Resolution
    TBA
    Hard Drives
    WD5000AAKX
    PSU
    Antec Neo HE650
    Case
    Apevia X-Trooper
    Cooling
    Intel fan
    Keyboard
    Logitech MK520
    Mouse
    Logitech MK520
    Internet Speed
    20 Mbs
    Browser
    Chrome
    Antivirus
    Several
    Other Info
    Brand new build August 2015
I would start over with creating a new installer. Deleting all partitions again.
 

My Computer

System One

  • OS
    Win 10 Pro x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Self Built
    CPU
    Intel I5-2500K @3.3GHz
    Motherboard
    Asrock P67 Extreme4
    Memory
    16GB G.Skill Ripjaws X (4x4GB)
    Graphics Card(s)
    EVGA GeForce 750 Ti SC 2GB
    Sound Card
    ASUS Xonar DG 5.1 Channels 24-bit 96KHz PCI Interface Sound Card
    Monitor(s) Displays
    auria eq2367
    Screen Resolution
    1920 x 1080
    Hard Drives
    250GB Samsung 850 EVO SSD
    1TB WD Blue
    1TB Hitachi
    PSU
    SeaSonic X 650W 80 Plus Gold
    Case
    Corsair Obsidian 750D
    Cooling
    Corsair H60, Three 140mm case fans
    Keyboard
    Logitech Wireless Keyboard K520
    Mouse
    Logitech Wireless Mouse M310
    Internet Speed
    Wave Broadband ~ 100 dn 5 up
    Browser
    Chrome
    Antivirus
    Defender, Malwarebytes Premium
    Other Info
    Laptop specs: HP g7-1365dx /
    CPU: AMD A6-3420M APU with Radeon(tm) HD Graphics /
    RAM: Crucial 8Gb (2x4Gb) /
    SSD: Crucial M4-CT128M4SSD2 ATA Device/ FW 000F /
    GFX: AMD Radeon HD 6520G /
    OS: Windows 10 Pro x64
I would agree something went wrong with the installation. Recreate the installation media, I would suggest thumb drive.


Create installation media for Windows8.1:
Create installation media for Windows 8.1 - Windows Help


You could also reset the BIOS before that, just in case because you already tried setting the OS a few times so try and start as fresh as possible. Carefully pull the CMOS for about 15-20 seconds then put it back on place. Then press the power button of the PC for 15 seconds to discharge any remaining power stored in the capacitors. By discharging the power, the CMOS memory will reset, therefor should reset the BIOS. Then try again and do the installation.


I also have to ask, is the WD drive new or old, is it working properly? Do you have access to another system so that you could check it's health, if needed? It is supposed to show as 931,5GB capacity if it's 1TB, that’s so.


CK_WD
 

My Computer

System One

  • OS
    Windows
It's a rainy day in Atlanta, and I am feeling dismal...after trying to install for the third time, I will now do as CK_WD offers. I will remove the battery and follow the reset advice. The hdd is brand new...everything is new. The dvd is OEM, 8.1 64-bit. I will get back to you soon.
 

My Computer

System One

  • OS
    8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Built
    CPU
    Intel i5-4460
    Motherboard
    GA-H97-D3H
    Memory
    Corsair Vengeance 2 X 8 GB
    Graphics Card(s)
    Geforce GTX750Ti
    Monitor(s) Displays
    TBA
    Screen Resolution
    TBA
    Hard Drives
    WD5000AAKX
    PSU
    Antec Neo HE650
    Case
    Apevia X-Trooper
    Cooling
    Intel fan
    Keyboard
    Logitech MK520
    Mouse
    Logitech MK520
    Internet Speed
    20 Mbs
    Browser
    Chrome
    Antivirus
    Several
    Other Info
    Brand new build August 2015
Here's my story and I'm stickin' with it. I followed CK_WD suggestion...removed battery, etc. Then, using my other computer (Win7Pro), I made a USB install. There is no good news to report. As usual, at the point of clicking 'new' and 'apply', only Recovery and System partitions are created. Now what?
 

My Computer

System One

  • OS
    8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Built
    CPU
    Intel i5-4460
    Motherboard
    GA-H97-D3H
    Memory
    Corsair Vengeance 2 X 8 GB
    Graphics Card(s)
    Geforce GTX750Ti
    Monitor(s) Displays
    TBA
    Screen Resolution
    TBA
    Hard Drives
    WD5000AAKX
    PSU
    Antec Neo HE650
    Case
    Apevia X-Trooper
    Cooling
    Intel fan
    Keyboard
    Logitech MK520
    Mouse
    Logitech MK520
    Internet Speed
    20 Mbs
    Browser
    Chrome
    Antivirus
    Several
    Other Info
    Brand new build August 2015
Oh, Happy Day! A ray of sunlight has burst upon the scene (the rain is slacking off in Atlanta). As we all know, troubleshooting gives way to exasperation and that leads to replacing parts one at a time. Fortunately, I have two hdd's in the Win7Pro. The extra WD Blue is 500GB with no real data on board...soooo, I placed it in the new machine and now I have a running 8.1 Pro OS.
I noticed this: with the defected hdd, often the error code (although not really explained while on-line searching) indicated a CRC error. I's sure you guys are experienced to know what that means, so do I. Also, the amount of time for the unallocated space to become Recovery, System,etc, was very long on the bad hdd. The 500GB hdd took a very short time to produce the four partitions.
Thank you derekimo and CK_WD for responding. Thank you for giving your time and encouragement to me.
 

My Computer

System One

  • OS
    8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Built
    CPU
    Intel i5-4460
    Motherboard
    GA-H97-D3H
    Memory
    Corsair Vengeance 2 X 8 GB
    Graphics Card(s)
    Geforce GTX750Ti
    Monitor(s) Displays
    TBA
    Screen Resolution
    TBA
    Hard Drives
    WD5000AAKX
    PSU
    Antec Neo HE650
    Case
    Apevia X-Trooper
    Cooling
    Intel fan
    Keyboard
    Logitech MK520
    Mouse
    Logitech MK520
    Internet Speed
    20 Mbs
    Browser
    Chrome
    Antivirus
    Several
    Other Info
    Brand new build August 2015
Hey!


You're welcome, glad to see everything works now! :)


I'm sorry that the WD drive turned out to be defective, since it's new, you could go for RMA. :)


WD Warranty check:
Support Answers


WD Warranty policy:
Support Answers


WD product replacement for end users:
Support Answers


Cheers! :)


CK_WD
 
Last edited:

My Computer

System One

  • OS
    Windows
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