Windows 8 and 8.1 Forums


Getting my Windows 8 product key?

  1. #1


    Posts : 7
    Windows 8.1

    Getting my Windows 8 product key?


    Hi there,

    I have recently installed Windows 8 Pro onto a newly installed hard drive as my previous HDD broke but its asking me for the product key before it will update to Windows 10. I have a Toshiba Laptop which came with Windows 7, and is a Windows 7 product key installed in the OEM, i upgraded to windows 8 when it first came out.

    I do not have the confirmation email i received when i upgraded and nor do i remember my email address i used at the time.

    Can anyone help with what i can do to resolve this issue or will i need to revert back and install Windows 7 using the key printed on the underneath of the laptop/OEM, and upgrade to Windows 10 that way?, will that allow me to upgrade to Windows 10?

    Also where can i get a download of Windows 7 Home Prem OA, im not sure what the prem OA means but that is what it states on the sticker on the underneath of the laptop.

    Please help asap.

    Kind Regards

    Mark

      My System SpecsSystem Spec

  2. #2


    Harrisonburg, Va.
    Posts : 10,488
    Windows 8.1.1 Pro with Media Center


    This script might help-

    ShowKey v1.3.vbs

    What it shows-

    Click image for larger version
      My System SpecsSystem Spec

  3. #3


    Posts : 7
    Windows 8.1


    No it says key not present in firmware due to the fact the laptop came with windows 7 pre-installed and i upgraded to windows 8. The laptop still ahs the windows 7 key in the OEM
      My System SpecsSystem Spec

  4. #4


    Harrisonburg, Va.
    Posts : 10,488
    Windows 8.1.1 Pro with Media Center


    ok.
      My System SpecsSystem Spec

  5. #5


    Posts : 7
    Windows 8.1


    Thank you anyway for your help.
      My System SpecsSystem Spec

  6. #6


    Posts : 2,690
    Windows 3.1 > Windows 10


    if you do not have access to your windows 8/8.1 product key
    you have to go back to windows 7
    if you do not have a windows 7 Disk
    your gonna have to try and find one..
    MS has a website to download windows 7 .. But you need to provide a retail key to access the download..
    Yours most likely is an OEM Key, and that won't allow access to the download
      My System SpecsSystem Spec

  7. #7


    Posts : 7
    Windows 8.1


    thank you, i am installing windows 7 now and hoping it will sort it
      My System SpecsSystem Spec

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