Windows 8 and 8.1 Forums


windows 8.1 - windows 10 error

  1. #1

    windows 8.1 - windows 10 error


    Hey;

    I have had some issues upgrading to W10, I have searched a few forums for the answer but keep getting looped with a solution.

    no one gives a straight answer just says cannot update to windows 8.1* not 10

    this is the error message I am getting

    Click image for larger version

    I have tried both windows update, and mediaconverter from the windows site to "force update" and both have the same issue

    anyone have any ideas of what I can do, or possibly point me in a direction of somewhere else to look?

    thanks;

    403Phaze

      My System SpecsSystem Spec

  2. #2
      My System SpecsSystem Spec

  3. #3


    Quote Originally Posted by Ztruker View Post
    these are the steps I tried before posting :S
      My System SpecsSystem Spec

  4. #4


    Rats!!

    The only thing I can think to try at this point is to backup your data then do a clean install of 8.1 then an immediate upgrade to 10 using the MediaCreationTool.
      My System SpecsSystem Spec

  5. #5


    Quote Originally Posted by Ztruker View Post
    Rats!!

    The only thing I can think to try at this point is to backup your data then do a clean install of 8.1 then an immediate upgrade to 10 using the MediaCreationTool.
    thats exactly what I did,.. it worked... except... now it says my windows is not activated.

    I got an error, got ahold of tech support chat, they said WAIT 24 hours, its been 75+ hours still not activated and now im 20th in line to talk to another tech support chat to see if we can solve this issue, i'll update with the solution
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  6. #6


    So, After 1 week of trying to get some help, it took about 20 mins for them to tell me that I had reinstall factory settings and do all my upgrades because when I did the W10 upgrade, instead of choosing *upgrade* I chose Install (clean Install) which lost the prod key for my installed windows version

    so my steps were

    1. Reinstall windows 8
    2. Do windows 8.1 upgrade
    3. Do windows 10 upgrade + updates

    now everything seems to run smoothly now
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  7. #7


    Painful but glad you finally got there.

    I like Win 10, hope you do as well.
      My System SpecsSystem Spec

  8. #8


    Quote Originally Posted by Ztruker View Post
    Painful but glad you finally got there.

    I like Win 10, hope you do as well.
    I find the Start menu and charms a bit sleeker but seems like its alot better then W8, but i kinda did like the idea of the snap windows where you could open 2 different apps at the same time
      My System SpecsSystem Spec

windows 8.1 - windows 10 error
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