Windows 8 and 8.1 Forums


Unable to update Windows 10 due to broken apps and store

  1. #1


    Posts : 21
    Genuine Windows 8.1

    Unable to update Windows 10 due to broken apps and store


    I'm trying to update my current genuine Windows 8.1 home to Windows 10. Unfortunately it fails no matter what method I use. I've tried everything. I think it's due to the fact that my windows apps are broken. Same goes for windows store and pc settings. Upon clicking any of the above I get an icon in the taskbar but clicking on it does not reveal any window. Also live update for the tiles associated with apps does not work.

    I've tried already :

    1. Automatic repair of windows store and apps with a dedicated microsoft app. Output : "Can't find ms-windows-store:PurgeCaches"

    2. Using automatic registry repair tool called Wise Registry cleaner. Rebooted, nothing changed.

    3. Ran 'regedit' and tried to access HKEY_CURRENT_USER\Software\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppModel\Repository\Packages
    Unfortunately, folders 'Repository' and 'Packages' did not exist. Author of the troubleshooting guide available here [FIX] Error "ms-windows-store:PurgeCaches" While Resetting App Cache In Windows 8, 8.1 encouraged readers in comments to create these directories if they don't exist. I did so and established the proper permissions.

    4. Accessed command prompt as administrator and typed the following chunk of code :
    Code:
    powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRoot\WinStore\AppxManifest.xml" and got the following err
    . Output was :
    Code:
    Microsoft Windows [Version 6.3.9600](c) 2013 Microsoft Corporation. Wszelkie prawa zastrzeżone.
    
    
    C:\Windows\system32>Powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRoot\WinStore\AppxManifest.xml
    Add-AppxPackage : Deployment failed with HRESULT: 0x80073CFE, Repozytorium pakietu jest uszkodzone.
    error -528: Windows cannot process a deployment operation because the package repository database encountered an ESENT error. Use the Reset Your PC feature to recover your PC. See the Application event log for messages with ESENT as the event source for more details.
    NOTE: For additional information, look for [ActivityId] 0f5978cf-cb9e-0003-9f79-590f9ecbd001 in the Event Log or use the command line Get-AppxLog -ActivityID 0f5978cf-cb9e-0003-9f79-590f9ecbd001
    At line:1 char:1
    + Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRoot\WinStore\AppxM ...
    + ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
        + CategoryInfo          : NotSpecified: (C:\Windows\WinStore\AppxManifest.xml:String) [Add-AppxPackage], Exception
        + FullyQualifiedErrorId : DeploymentError,Microsoft.Windows.Appx.PackageManager.Commands.AddAppxPackageCommand
    
    
    
    
    C:\Windows\system32>
    I ran out of ideas. Frustration caused by few full days off on this darn update and troubleshooting have made me lose precious time that I could have spent in a more creative way. Can anyone suggest anything that will help me get rid of this problem ? Thanks

      My System SpecsSystem Spec

  2. #2


    Central IL
    Posts : 3,468
    Linux Mint 17.2


    Doing it through the forced update will fail. First run the DISM fix, DISM - Fixing Component Store Corruption in Windows 8

    You can also download the ISO, which will allow you to upgrade from your desktop, by going to https://www.microsoft.com/en-us/soft...load/windows10 Download the tool, which will download the ESD-ISO, which you can then do the install.
      My System SpecsSystem Spec

  3. #3


    i have not received the update as of now

    is there anything i can do
      My System SpecsSystem Spec

  4. #4


    Central IL
    Posts : 3,468
    Linux Mint 17.2


    Use the info I posted. In order to try and force it, you have to do the following. How to force Windows to start downloading the Windows 10 update files | VentureBeat | Business | by Jeff Grubb && Emil Protalinski

    It may come back with a failure on two items, do not worry. Reboot and then run the first link from Microsoft.
      My System SpecsSystem Spec

  5. #5


    Posts : 21
    Genuine Windows 8.1


    Quote Originally Posted by broe23 View Post
    Doing it through the forced update will fail. First run the DISM fix, DISM - Fixing Component Store Corruption in Windows 8

    You can also download the ISO, which will allow you to upgrade from your desktop, by going to https://www.microsoft.com/en-us/soft...load/windows10 Download the tool, which will download the ESD-ISO, which you can then do the install.

    Attempted to perform sfc /scannow, Dism /Online /Cleanup-Image /CheckHealth and Dism /Online /Cleanup-Image /RestoreHealth. Output:

    Code:
    C:\Windows\system32>sfc /scannow
    
    
    Beginning system scan.  This process will take some time.
    
    
    Beginning verification phase of system scan.
    Verification 77% complete.
    
    
    Windows Resource Protection could not perform the requested operation.
    
    
    C:\Windows\system32>Dism /Online /Cleanup-Image /CheckHealth
    
    
    Deployment Image Servicing and Management tool
    Version: 6.3.9600.17031
    
    
    Image Version: 6.3.9600.17031
    
    
    No component store corruption detected.
    The operation completed successfully.
    
    
    C:\Windows\system32>Dism /Online /Cleanup-Image /RestoreHealth
    
    
    Deployment Image Servicing and Management tool
    Version: 6.3.9600.17031
    
    
    Image Version: 6.3.9600.17031
    
    
    [==========================100.0%==========================]
    
    
    Error: 1392
    
    
    Plik lub katalog jest uszkodzony i nieczytelny.
    
    
    The DISM log file can be found at C:\Windows\Logs\DISM\dism.log
    
    
    C:\Windows\system32>
      My System SpecsSystem Spec

  6. #6


    Posts : 21
    Genuine Windows 8.1


    Anyone ?
      My System SpecsSystem Spec

  7. #7


    Posts : 21
    Genuine Windows 8.1


    BUMP
      My System SpecsSystem Spec

Unable to update Windows 10 due to broken apps and store
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