Windows 8 and 8.1 Forums


Serious failure and problem with installation

  1. #11


    Portsmouth Hants
    Posts : 772
    Windows 8.1 Pro with Media Center


    Waldie thanks, ignore x - it is the virtual drive of the recovery system. just

    take time to note the dates* of the windows folder in all c, d, e, f, g, drives you find, and if you find a windows.old folder in any of those drives -and let us know. Thanks

    *the windows folder belonging to windows 8 will be recent - 2012

    I can't put my contact details here - pm me with your email, or allow PMs on your profile

      My System SpecsSystem Spec

  2. #12


    to fafhrd: I do not undersrtand PM, and I can't find anything in my profile that relates to prohibiting PMs, whatever they are.
    As to the contents of my C drive, I have found Windows.old. Under it: program files, program files (x86), users, and Windows. The files in theere have mostly older dates, with some dates of yesterday.

    also in C drive: Windows . Under it are files with old and new dates. It looks like my Win7 has been blown.
    Is this repairable or do I re-install Win 7 from scratch?
    Waldie
      My System SpecsSystem Spec

  3. #13


    UK
    Posts : 28
    7 Ultimate with a little bit of 8


    If there is a windows.old file in there then it would seem you have installed W8 over W7 as this is a file the upgrade installer leaves behind with all your old files in it (my documents folder) which means W7 is pretty much gone I fear

    Did you ever take a backup/system image of your 7 system before any of this
      My System SpecsSystem Spec

  4. #14


    Portsmouth Hants
    Posts : 772
    Windows 8.1 Pro with Media Center


    Hi Waldie,

    I think you can restore your system, but you will

    a) need to have a stiff drink available at all times
    b) need to remain perfectly sober
    c) follow all instructions to the letter

    How to restore a computer to a previous Windows installation after you install Windows Vista

    describes the situation in vista - read and understand that the situation is actually just the same, except that the references to xp and windows 2000 are irrelevant and for vista read windows 7

    I'll copy and edit the instructions an post them here shortly
      My System SpecsSystem Spec

  5. #15


    Sydney, Nova Scotia, Canada
    Posts : 6,490
    Windows 10 Education 64 Bit


    Pm stands for Personal Messages. The settings are under the General Settings section in your User Control Panel.
    My Settings > My Account > General Settings.
    Personal Messaging > Personal Messaging On
    Receive Personal Messages > From all members
      My System SpecsSystem Spec

  6. #16


    Portsmouth Hants
    Posts : 772
    Windows 8.1 Pro with Media Center


    We have determined that there is a windows.old folder - we don't know if there is sufficient space -we can only do this within the WinRE - unfortunately I have just busted my boot USB for Windows 7 - i need to rebuild it!


    Step 1: Determine whether there is a Windows.OLD folder and whether there is sufficient free space on the Windows hard disk
    Click Start, and then click Computer.


    On the View menu, click Details.
    In the Free Space column, note how much space is available for Local Disk (C: ) under the Hard Disk Drives area.
    In the Hard Disk Drives area, double-click Local Disk (C: ), and then determine whether the Windows.OLD folder exists.


    Right-click the Windows.OLD folder.
    Windows win7 will determine the size of the folder after several seconds.
    Determine whether the Windows.OLD folder is smaller than the free space that is available for Local Disk (C: ) in step 2.


    Note If the Windows.OLD folder is two times as large as the free space that is available for the Local Disk (C: ) entry, you may be unable to restore the previous Windows installation.
    Back to the top
    Step 2: Start the Windows Recovery Environment
    Put the Windows win7 installation disc in the DVD drive, and then restart the computer.
    Press a key when you are prompted to restart from the disc.
    In the Install Windows window, select a language, a keyboard input method or other input method, and then click Next.
    In the Install Windows window, click Repair your computer.


    I think at this point you can use shift+F10
    (In the System Recovery Options window, click the version of the Windows win7 operating system that you want to repair, and then click Next.
    If prompted for a user and password enter them
    In the System Recovery Options window, click Command Prompt.)
    The Command Prompt window opens, and it displays the command prompt. The command prompt is where you will type the commands that are described in the following steps.


    Step 3: Rename the Windows win7 folders
    Note When you type one or more of the commands at the command prompt in the following steps in this section, and you then press ENTER, you may receive the following message:
    The system cannot find the file specified.
    If you receive this message, go to the next step in this section, and then type the command in that next step.


    Type the following commands at the command prompt:
    Type the following command, and then press ENTER:
    c:
    Type the following command, and then press ENTER:
    ren Windows Windows.win8
    Type the following command, and then press ENTER:
    ren "Program Files" "Program Files.win8"
    Type the following command, and then press ENTER:
    ren "Users" "Users.win8"
    Type the following command, and then press ENTER:
    ren "Documents and Settings" "Documents and Settings.win8"
    Back to the top
    Step 4: Copy the contents or move the contents of the Windows.OLD folder
    Type the following commands at the command prompt:
    Type the following command, and then press ENTER:
    move /y c:\windows.old\windows c:\
    Type the following command, and then press ENTER:
    move /y "c:\windows.old\program files" c:\
    Type one of the following commands at the command prompt, as appropriate for your situation.


    When the previous Windows installation was a different version of Windows win7
    Type the following command, and then press ENTER:
    move /y c:\windows.old\users c:\
    Back to the top
    Step 5: Restore the boot sector for the previous Windows installation
    Note D: represents the DVD drive in the following commands. If the DVD drive on the computer is represented by a different letter, such as E:, use that letter in the command.
    When the previous Windows installation was a different version of Windows win7


    Type the following command, and then press ENTER:
    D:\boot\bootsect /nt60 c:
    Back to the top
    Step 7: Close the Command Prompt window, and then click Restart
    Type the following command at the command prompt, and then press ENTER:
    exit
    Click Restart.
    The previous Windows installation will start.
      My System SpecsSystem Spec

  7. #17


    Portsmouth Hants
    Posts : 772
    Windows 8.1 Pro with Media Center


    ok - to find the size of the windows.old folder - having booted from the setup dvd, opened the command prompt window, and notepad, file open, computer, C:\ right-click c:\windows.old and select properties and wait until size and size on disk had been calculated - if well used, it can easily reach 20 GB

    In this case the free space on the c: drive is greater than 10 GB it should be ok to attempt to do this as in the previous post, but if you wish you can delete the windows 8 windows, users, and program files folders to make more space since they are redundant.
      My System SpecsSystem Spec

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