Hi Guys
I need to reinstall an image that has previously been reinstalled from an external HDD. All of my Windows 8.1 Pro MS Mirror Images are not displayed when the recovery process starts and I try to navigate to the correct image on the HDD I want to select to reinstall. Everything for Windows 8.1 Pro 64 bit whether HP laptop or Surface Pro 2, is not offered/missing from the option list. But the process does offer me my various images for different Windows 7 64 bit computers!
I have tried 3 different external HDD's, all with the same results...No Images of Windows 8.1 offered to reinstall, but the images are on the various HDD's as I can navigate to them, see them and the space they occupy, when I check the disk drives and hardware connected to the computer prior to the recovery process.
Does anyone have any ideas why the images are MIA for the recovery process?
I am familiar with the recovery process, so I know it has worked in the past and the particular Image I want to install has been installed before.
I do have a corrupted sfc /scannow folder...which occurred today after installing 1 important and 5 option updates from MS...would that effect the process?
In anticipation of help
Thanks
I need to reinstall an image that has previously been reinstalled from an external HDD. All of my Windows 8.1 Pro MS Mirror Images are not displayed when the recovery process starts and I try to navigate to the correct image on the HDD I want to select to reinstall. Everything for Windows 8.1 Pro 64 bit whether HP laptop or Surface Pro 2, is not offered/missing from the option list. But the process does offer me my various images for different Windows 7 64 bit computers!
I have tried 3 different external HDD's, all with the same results...No Images of Windows 8.1 offered to reinstall, but the images are on the various HDD's as I can navigate to them, see them and the space they occupy, when I check the disk drives and hardware connected to the computer prior to the recovery process.
Does anyone have any ideas why the images are MIA for the recovery process?
I am familiar with the recovery process, so I know it has worked in the past and the particular Image I want to install has been installed before.
I do have a corrupted sfc /scannow folder...which occurred today after installing 1 important and 5 option updates from MS...would that effect the process?
In anticipation of help
Thanks
My Computer
System One
-
- OS
- 8.1 Pro
- Computer type
- Tablet
- System Manufacturer/Model
- Microsoft Surface Pro2