Windows 8 and 8.1 Forums


Two Problems, see post.

  1. #1


    Posts : 23
    Win 8.1 for all

    Two Problems, see post.


    Hi, I have an Acer Aspire computer with dead 8.1. I also have a number of problems:

    My product key sticker was peeled off, I need a bootable product key finder

    I have tried installing multiple systems, including Linux based systems. They all do not work, I believe it's because of damaged partitions or other things of the system [This is my brothers laptop, physical damage from anger issues]. So I need something bootable or something to wipe my drive to install a fresh OS.

    I can run all systems live via a bootable USB. I just cannot fully install them.


    Incase this helps. when I try to use gparted and similar programs in linux, it gives me two errors:

    Sometimes its error reading dev/sdb

    or its fsync error input output dev/sdb.


    If I open the discs program in LINUX, it detects the hard drive and it says its going to be failing very soon.


    I do know how to, but I don't want to have to install a new hard drive. Leave that as a very last option.

    Please help!

      My System SpecsSystem Spec

  2. #2


    Sydney, Nova Scotia, Canada
    Posts : 6,490
    Windows 10 Education 64 Bit


    If Windows 8 was installed at the factory your Product Code is embedded in the BIOS. It's not printed on the COA sticker anyway. If you use the correct version install media it will read and use the embedded product code automatically. You just need to know if its the Core, Pro, or Single Language version.
    Windows 8 and Windows 8.1 ISO - Download or Create
    UEFI Bootable USB Flash Drive - Create in Windows
    UEFI (Unified Extensible Firmware Interface) - Install Windows 8 with
      My System SpecsSystem Spec

  3. #3


    Physical damage to a laptop nearly always damages the hard drive - making it very difficult to recover anything, and nearly impossible to install anything new.

    Sorry, but a new hard drive is most likely what you're going to need.
      My System SpecsSystem Spec

  4. #4


    I agree with Mark - in fact more like a new hard drive is most definitely required...

    If you had Windows 7 on there and the sticker is unreadable that is not recoverable.

    If you can access the Windows folder on that drive, we may be able to recover the key from that backed-up to a working system.
      My System SpecsSystem Spec

  5. #5


    Posts : 23
    Win 8.1 for all


    Thanks, guys. I will try the second post, if not. New hard drive for me! Happy days....

    I will keep this open in case anything bad happens.
      My System SpecsSystem Spec

  6. #6


    Sydney, Nova Scotia, Canada
    Posts : 6,490
    Windows 10 Education 64 Bit


    What was the issue with Linux not installing? If that PC has UEFI, you'll need to turn off secure boot to boot to Linux, and Windows 7.
      My System SpecsSystem Spec

  7. #7


    Posts : 23
    Win 8.1 for all


    Quote Originally Posted by alphanumeric View Post
    What was the issue with Linux not installing? If that PC has UEFI, you'll need to turn off secure boot to boot to Linux, and Windows 7.
    Kept coming up with two errors,

    Sometimes it was fsync input output /dev/sdb error

    Sometimes it was error reading /dev/sdb2

    That means corrupt partitions, right?
      My System SpecsSystem Spec

  8. #8


    Posts : 23
    Win 8.1 for all


    And I have looked all around my BIOS, cannot find anything called Secure Boot,

    I have swapped to UEFI, nothing seems to boot. But switching to legacy does it all.
      My System SpecsSystem Spec

  9. #9


    Sydney, Nova Scotia, Canada
    Posts : 6,490
    Windows 10 Education 64 Bit


    Quote Originally Posted by claw106 View Post
    Quote Originally Posted by alphanumeric View Post
    What was the issue with Linux not installing? If that PC has UEFI, you'll need to turn off secure boot to boot to Linux, and Windows 7.
    Kept coming up with two errors,

    Sometimes it was fsync input output /dev/sdb error

    Sometimes it was error reading /dev/sdb2

    That means corrupt partitions, right?
    Depends on where it was reading from, the install media or the hard drive?
      My System SpecsSystem Spec

  10. #10


    Sydney, Nova Scotia, Canada
    Posts : 6,490
    Windows 10 Education 64 Bit


    Quote Originally Posted by claw106 View Post
    And I have looked all around my BIOS, cannot find anything called Secure Boot,

    I have swapped to UEFI, nothing seems to boot. But switching to legacy does it all.
    Any OS will install in legacy. With UEFI you need 8.0, 8.1 or 10.
      My System SpecsSystem Spec

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Two Problems, see post.
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