Windows 8 and 8.1 Forums

Windows 8.1 won´t install

  1. #1

    Posts : 4
    windows 8

    Windows 8.1 won´t install

    I tried installing windows 8.1 update from the windows store - it said the update could not be completed.

    I recently did a system "recover but preserve your files" re-install on my computer, which took me back to windows 8.
    Before the "recovery" I was on an updated windows 8.1.

    SO my computer originally came with windows 8, later I updated to 8.1.

    After my recent system "recovery" I can´t get it to update back to windows 8.1.

    Any ideas, recommendations would be greatly appreciated.

    (I´m also worried that my new "recovered" system won´t accept Windows 10)

      My System SpecsSystem Spec

  2. #2

    Posts : 879
    Windows 10

    Quote Originally Posted by davidmsgi View Post
    I tried installing windows 8.1 update from the windows store - it said the update could not be completed.
    Take a look at this post: link
      My System SpecsSystem Spec

  3. #3

    Posts : 50
    win8 64bit

    There would be no help or information given to troubleshoot this problem. If you click on try again button, you get the same error message again. Sometimes you may also receive error message with 0x80240031 error code.

    I faced this problem in approx. 5 /10 computers in which I tried to upgrade Windows 8 to Windows 8.1 through Store.

    After some troubleshooting, I was able to find the culprit. The reason behind this problem was very simple. None of those computers were having all Windows updates installed. There were a few updates pending for download/install in those Windows 8 computers which was causing this error message.

    So if you are also facing this problem, the solution is:

    Open Windows Update and check for new updates. Make sure all available updates have been installed in your computer. Also check the hidden updates by clicking on "Restore hidden updates" link given in left sidebar. If you find any hidden update, install it immediately.

    It seems there are some important updates which are required by Windows 8.1 downloader and if it finds those updates missing in a computer, it shows the error message.

    If you want, you can leave optional updates such as Bing Desktop, Silverlight, etc unchecked but make sure to install all important and critical updates.

    That's it. Once you install all Windows updates, restart your computer and now you should be able to download and install Windows 8.1 through Windows Store without any problem.
      My System SpecsSystem Spec

  4. #4

    Posts : 4
    windows 8

    You are absolutely correct. My computer has slowly but surely "healed" itself over the last few days, adding updates each day.
    Last night, it suddenly began to download the Win 8.1 components and today I have a full Windows 8.1 OS running again.

    I´m very pleasantly surprised, to say the least.
    So be patient and maybe Microsoft has their act together after all.

    Thanks for your feedback!.
      My System SpecsSystem Spec

Windows 8.1 won´t install
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