Jayovision
New Member
- Messages
- 15
- Location
- United Kingdom
Windows 8 to 8.1 / 10 | Can't update or Upgrade
I currently have an activated Windows 8 on my PC, yet I cannot upgrade to windows 8.1 nor windows 10 (pre reserve) from the store. I have checked on the official help page and all it suggests it to get 2 updates (KB2871389) ,(KB2917499) but they are not there. I have also tried to manually download them and run them, in which it tells me my version of windows is not suitable. I have automatic updates enabled as well. I do not own a special edition of Windows 8, which the help page suggests would be the cause. Does anyone know how to fix this problem?
Edit: I have already wsreset.exe and it still does not show up/ update.
I currently have an activated Windows 8 on my PC, yet I cannot upgrade to windows 8.1 nor windows 10 (pre reserve) from the store. I have checked on the official help page and all it suggests it to get 2 updates (KB2871389) ,(KB2917499) but they are not there. I have also tried to manually download them and run them, in which it tells me my version of windows is not suitable. I have automatic updates enabled as well. I do not own a special edition of Windows 8, which the help page suggests would be the cause. Does anyone know how to fix this problem?
Edit: I have already wsreset.exe and it still does not show up/ update.
Last edited:
My Computer
System One
-
- OS
- Windows 8 64 Bit