Windows 8 and 8.1 Forums

Windows 8 to 8.1 / 10 Upgrade.

  1. #11

    Sydney, Nova Scotia, Canada
    Posts : 6,490
    Windows 10 Education 64 Bit

    Not knowing what you did or how you did the upgrade I can't really offer any advice other than it may be time to call Microsoft about the key issue.

      My System SpecsSystem Spec

  2. #12

    Posts : 2,690
    Windows 3.1 > Windows 10

    a windows 8 to windows 8.1 upgrade via the media creation tool - should not ask for a product key
    and re-activates the windows 8 product key to activate 8.1

    I think the OS is trying to activate the SETUP media key and not your windows 8 key
    or the key has been used on another system and requires phone activation

    also what edition of windows 8 did you have?
    and what edition of windows 8.1 did you download ?
      My System SpecsSystem Spec

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Windows 8 to 8.1 / 10 Upgrade.
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