Windows 8 and 8.1 Forums


Windows 8 Release Preview freezing

  1. #11


    Posts : 8
    WIN8 RP


    Reduced frequency of freezes but did not fix issue. Problem seems wide spread.

    Flash doesn't seem to be culprit, but when it certainly precipitates issues when playing media.

    All drivers up to date. Still freezes with nothing at startup.

    Programs like cpuz, gpuz, hwmonitor also causes instant lock up.

    See rafael's post about possible network i/o problem, but no solution.

    Annoying Freezing Issue - Neowin Forums

      My System SpecsSystem Spec

  2. #12


    Portsmouth Hants
    Posts : 772
    Windows 8.1 Pro with Media Center


    It was just a fix for Chrome, not the freezing - freezes are not diagnostic since they often do not bluescreen. I am fairly certain that the reason for all the freezes is the FTH - the Fault Tolerant Heap - which was introduced in Windows 7 to reduce the frequency of crashes, by allowing memory overwrites to exist in a safe area of memory until hopefully they terminate naturally, instead of crashing everything sooner. By permitting faulty processes, they get away with not being caught in the act.

    In beta software - like the Windows 8 previews, in my opinion only, it really should not be enabled when out in the real world without a fully working set of drivers for 99.99% of all devices that may be encountered on a PC.

    Google "Fault tolerant heap" and read the top few results to learn about it, and how to disable it or read here:

    https://www.eightforums.com/crashes-d...html#post93902

    However, if disabled, Windows 8 may be totally unusable for you, instead of just being wildly unstable - but there should be BSODs to keep the crash analysts happy - and to report back to Microsoft.

    It also should be disabled immediately after installation of Windows 8, before any bad behaviour happens. Otherwise, the crashing processes are sandboxed until registry changes are made to reset the FTH behaviour.
      My System SpecsSystem Spec

  3. #13


    Posts : 8
    WIN8 RP


    Thanks for the detailed explanation. I think I solved my problem.

    ATI Event Manager service (ATIeRecord in Event logs) was failing catastrophically somehow.

    I've disabled it from running and Currently I'm 16+ hours freeze free.

    Occasionally there's still brief whole system slow downs, but so far no hard lock up.
      My System SpecsSystem Spec

  4. #14


    Portsmouth Hants
    Posts : 772
    Windows 8.1 Pro with Media Center


    Thanks for letting us know how you get on.
      My System SpecsSystem Spec

  5. #15


    Posts : 8
    WIN8 RP


    Just an update. I'm a filthy liar. System still freezes, though infrequently. I keep my system on 247 and it's usually locked up by the time I wake up. The only program running is torrent client, no noteworthy pattern extrapolating from when download stopped.

    Event log always list this warning prior to unexpected shutdown error log, but the warning can proceed shutdown by 5 minutes to an hour. Too headache, going to revert to the consumer preview and see if things resolve itself.

    Event 219, Kernel-PNP
    The driver \Driver\WudfRd failed to load for the device WpdBusEnumRoot\UMB\2&37c186b&0&STORAGE#VOLUME#_??_USBSTOR#DISK&VEN_GENERIC&PROD_FLASH_HS-COMBO&REV_5.14#000022272228&1#.
      My System SpecsSystem Spec

  6. #16


    Posts : 2
    Windows 8 RP


    Same problem here.

    I don't think it's the Video drivers as this Win8RP install I didn't install them and still got the system hang. It actually only happened after I installed Chrome so I think that's it.

    Tried installing Stable version of chrome and that didn't help.

    Have a MBP and under bootcamp exact same thing there; system hang after installing any version of Chrome.

    Have uninstalled Chrome and using IE now to confirm.

    James
      My System SpecsSystem Spec

  7. #17


    Posts : 2
    Windows 8 RP


    Well bang goes that theory. Had the same problem in IE (on the desktop).

    James
      My System SpecsSystem Spec

  8. #18


    Posts : 2
    Windows 8 RP


    Quote Originally Posted by dirtyid View Post
    Just an update. I'm a filthy liar. System still freezes, though infrequently. I keep my system on 247 and it's usually locked up by the time I wake up. The only program running is torrent client, no noteworthy pattern extrapolating from when download stopped.

    Event log always list this warning prior to unexpected shutdown error log, but the warning can proceed shutdown by 5 minutes to an hour. Too headache, going to revert to the consumer preview and see if things resolve itself.

    Event 219, Kernel-PNP
    The driver \Driver\WudfRd failed to load for the device WpdBusEnumRoot\UMB\2&37c186b&0&STORAGE#VOLUME#_??_USBSTOR#DISK&VEN_GENERIC&PROD_FLASH_HS-COMBO&REV_5.14#000022272228&1#.
    I have this event but at startup, after the freeze and reboot, so I don't think it is directly related to the issue.
      My System SpecsSystem Spec

  9. #19


    Posts : 8
    WIN8 RP


    Yeah, I'm losing my mind diagnosing this issue. Clean reinstall last night without chrome, everything else configured. 20 hours without crash so far.


    Possibly relevant info posted today. I'll try out the dev channel in a few days.

    Daniel Chatfield

    I am actually a Chromium author (although I do selectors and DOM traversing not rendering) and a buddy of mine at Google just told me that they are aware of an issue and that the fix (they still aren't sure whether it is completely fixed but believe so) is currently in the dev channel. I usually use Chrome Canary (which is before the dev channel in the release cycle) but the downloader was refusing to work when I installed windows 8.
    The downloader is working now so hopefully using Chrome canary will fix the problem.

    Windows 8 freezes - Microsoft Answers
      My System SpecsSystem Spec

  10. #20


    Posts : 2
    Windows 8 RP


    Quote Originally Posted by dirtyid View Post
    Yeah, I'm losing my mind diagnosing this issue. Clean reinstall last night without chrome, everything else configured. 20 hours without crash so far.


    Possibly relevant info posted today. I'll try out the dev channel in a few days.

    Daniel Chatfield

    I am actually a Chromium author (although I do selectors and DOM traversing not rendering) and a buddy of mine at Google just told me that they are aware of an issue and that the fix (they still aren't sure whether it is completely fixed but believe so) is currently in the dev channel. I usually use Chrome Canary (which is before the dev channel in the release cycle) but the downloader was refusing to work when I installed windows 8.
    The downloader is working now so hopefully using Chrome canary will fix the problem.

    Windows 8 freezes - Microsoft Answers
    I had the freezes whether Chrome was running or not. That combined with the fact that no user-mode program should be able to cause a system-wide crash means that even if the Chrome people find and fix whatever was triggering the bug, we still have to wait for Microsoft to issue a definitive fix. I ended up reverting to Consumer Preview after I got 3 consecutive freezes 5 minutes after boot.
      My System SpecsSystem Spec

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