Windows 64 Problem

estdrag

New Member
Messages
3
Hi.

I have windows 7 32 and i am trying to install windows 8 64. Trying to installation from auto start ''setup exe'' error come up saying. :

The version of this file is not compatible with the version of windows you are running. Check your computers systerm information to see whether you need an x86 (32-bit) or x64 (64-bit) version of the program, and than contact the software publisher.

When trying to start instalation from Boot menu, goes straight to starting already installed windows 7.

I have checked, and my pc is more than capable of running 64 bit windows.

Any ideas what should i do ?
 

My Computer

System One

  • OS
    windows
Is your install media bootable? Where did you get it and how did you create it?
 

My Computer

System One

  • OS
    Windows 10 Education 64 Bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Asus
    CPU
    AMD Phenom II X4 980 Black Edition Deneb 3.7GHz
    Motherboard
    ASUS M4N68T-M V2 µATX Motherboard
    Memory
    8GB 4GBx2 Kingston PC10600 DDR3 1333 Memory
    Graphics Card(s)
    NVIDIA Geforce GT640 2 Gig DDR3 PCIe
    Sound Card
    VIA VT1708s High Definition Audio 8-channel Onboard
    Monitor(s) Displays
    22" LG E2242 1080p and 2 19" I-INC AG191D
    Screen Resolution
    1280x1024 - 1920x1080 - 1280x1024
    Hard Drives
    Crucial MX100 256 GB SSD and 500 GB WD Blue SATA
    PSU
    Thermaltake TR 620
    Case
    Power Up Black ATX Mid-Tower Case
    Cooling
    Stock heatsink fan
    Keyboard
    Logitech Wireless K350 Wave
    Mouse
    Logitech M570 Trackball and T650 TouchPad
    Internet Speed
    80 Mbps Down 30 Mbps Up
    Browser
    Internet Explorer 11
    Antivirus
    Windows Defender
    Other Info
    HP DVD1040e Lightscribe - External USB2
DVD you made or a Microsoft made DVD?
 

My Computer

System One

  • OS
    Windows 10 Education 64 Bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Asus
    CPU
    AMD Phenom II X4 980 Black Edition Deneb 3.7GHz
    Motherboard
    ASUS M4N68T-M V2 µATX Motherboard
    Memory
    8GB 4GBx2 Kingston PC10600 DDR3 1333 Memory
    Graphics Card(s)
    NVIDIA Geforce GT640 2 Gig DDR3 PCIe
    Sound Card
    VIA VT1708s High Definition Audio 8-channel Onboard
    Monitor(s) Displays
    22" LG E2242 1080p and 2 19" I-INC AG191D
    Screen Resolution
    1280x1024 - 1920x1080 - 1280x1024
    Hard Drives
    Crucial MX100 256 GB SSD and 500 GB WD Blue SATA
    PSU
    Thermaltake TR 620
    Case
    Power Up Black ATX Mid-Tower Case
    Cooling
    Stock heatsink fan
    Keyboard
    Logitech Wireless K350 Wave
    Mouse
    Logitech M570 Trackball and T650 TouchPad
    Internet Speed
    80 Mbps Down 30 Mbps Up
    Browser
    Internet Explorer 11
    Antivirus
    Windows Defender
    Other Info
    HP DVD1040e Lightscribe - External USB2
i did. Does that make difference ? on my laptop cd works normally, on the pc i am trying to install it doesnt work ..
 

My Computer

System One

  • OS
    windows
Depends on what you mean by works normally? Auto run and bootable are two different things. Did you actually boot from it on your laptop? How did you create it? It won't work when running setup.exe because you can't upgrade from 32 bit to 64 bit. You have to boot from it and do a clean install. If your laptop had a 64 bit install of Windows 7, setup.exe will work. You know you can't use the same product code on more than one PC right?
 

My Computer

System One

  • OS
    Windows 10 Education 64 Bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Asus
    CPU
    AMD Phenom II X4 980 Black Edition Deneb 3.7GHz
    Motherboard
    ASUS M4N68T-M V2 µATX Motherboard
    Memory
    8GB 4GBx2 Kingston PC10600 DDR3 1333 Memory
    Graphics Card(s)
    NVIDIA Geforce GT640 2 Gig DDR3 PCIe
    Sound Card
    VIA VT1708s High Definition Audio 8-channel Onboard
    Monitor(s) Displays
    22" LG E2242 1080p and 2 19" I-INC AG191D
    Screen Resolution
    1280x1024 - 1920x1080 - 1280x1024
    Hard Drives
    Crucial MX100 256 GB SSD and 500 GB WD Blue SATA
    PSU
    Thermaltake TR 620
    Case
    Power Up Black ATX Mid-Tower Case
    Cooling
    Stock heatsink fan
    Keyboard
    Logitech Wireless K350 Wave
    Mouse
    Logitech M570 Trackball and T650 TouchPad
    Internet Speed
    80 Mbps Down 30 Mbps Up
    Browser
    Internet Explorer 11
    Antivirus
    Windows Defender
    Other Info
    HP DVD1040e Lightscribe - External USB2
If it's a DVD, does the computer have a DVD drive or just a CD drive? I've been bitten by that several times.
 

My Computer

System One

  • OS
    Windows 10 Pro X64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Lenovo IdeaCenter K450
    CPU
    Intel Quad Core i7-4770 @ 3.4Ghz
    Motherboard
    Lenovo
    Memory
    16.0GB PC3-12800 DDR3 SDRAM 1600 MHz
    Graphics Card(s)
    Intel Integrated HD Graphics
    Sound Card
    Realtek HD Audio
    Monitor(s) Displays
    HP h2207
    Screen Resolution
    1680x1050@59Hz
    Hard Drives
    250GB Samsung EVO SATA-3 SSD;
    2TB Seagate ST2000DM001 SATA-2;
    1.5TB Seagate ST3150041AS SATA
    PSU
    500W
    Keyboard
    Wired USB
    Mouse
    Wired USB
    Internet Speed
    3GB Up, 30GB Down
    Browser
    SeaMonkey
    Antivirus
    Windows Defender; MBAM Pro
    Other Info
    UEFI/GPT
    PLDS DVD-RW DH16AERSH
Is your BIOS set to boot from the DVD before the hard drives? It sounds like this is not the case. If it is then there will still be a prompt during the boot asking if you want to boot from the DVD, I think it lasts 5 seconds and if you don't respond it will then boot from the hard drive.

On a lot of systems you can press a key during the power up so that it will then ask you which media to boot off, several of mine are F12, some are Esc, it depends upon the hardware.
I have a couple of UEFI systems. Getting these to remember to use the DVD drive first is problematic, if the system boots at anytime without a DVD in the drive then the boot order is switched to use the Windows Boot Manager first (until I edit the BIOS to put the DVD drive back, I think this is a hardware issue). So for these systems I always have to use F12 to boot the DVD.
 
Last edited:

My Computer

System One

  • OS
    Win XP, Win 7, Win 8, Win 8.1
    Computer type
    PC/Desktop
    CPU
    Intel Core I7 3930K
    Motherboard
    Gigabyte GA-X79-UD5
    Memory
    16GB
    Graphics Card(s)
    NVidia GeForce GT 630
    Monitor(s) Displays
    2 x ViewSonic VX2370
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