Windows 8 and 8.1 Forums


win 8 black screen after start, can not reset file missing

  1. #1


    Posts : 8
    windows 8

    win 8 black screen after start, can not reset file missing


    I have an Asus S56c laptop which turns on and goes to a black screen. It is running windows 8 or 8.1 with an ssd. I am able to access the Bios and I tried to get it to refresh and do a factory reset but both times there was an error saying there is a file missing. I have taken the hard drive out and used an external drive to get my files off of the hard drive . I have another asus laptop but a different model running windows 8 as well.

    I also have and external enclosure and external hard drives that I can use.

    Can someone please explain simply or with links, what I need to do to put windows 8 or 8.1 back onto the laptop to get it working again. Please also help me to find out if it was win 8 or 8.1.

      My System SpecsSystem Spec

  2. #2


    Posts : 879
    Windows 10
      My System SpecsSystem Spec

  3. #3


    Posts : 8
    windows 8


    I tired this and got an error. Error code: 80004005.
      My System SpecsSystem Spec

  4. #4


    Follow Option One here: How to Create or Download a Windows 8 and 8.1 ISO to create a ISO you can use to burn a DVD from or create a flash drive you can install Windows 8.1 from.

    No need to install 8 first, 8.1 will pick up the Windows 8 key from BIOS.

    All needed links are in that tutorial but if you have any questions ask here.
      My System SpecsSystem Spec

win 8 black screen after start, can not reset file missing
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