Windows 8 and 8.1 Forums


Win8 - Error: 0xc000000d - Recovery and USB not detected

  1. #1


    Posts : 2
    Win7 and Win8

    Win8 - Error: 0xc000000d - Recovery and USB not detected


    Hi:

    I got a situation. I have a laptop with Win8 it is a Acer Aspire. It showing a blue screen that says: Win8 - Error: 0xc000000d - Recovery

    I have read other forums and do not get and correct way to fix my problem. I download a recovery program or something like that from this page:
    Create installation media for Windows 8.1 - Windows Help

    And I use a usb to use it as recovery tool. But my laptop do not have CD/DVD so only usb port. I then use the usb with the recovery and the laptop do not detect the usb. I have press all F12 and F keys and nothing gets me into the startup options and do not detect the usb.

    I need to recover the win8 and recover or format the laptop. whatever option is good now.

    Any advice?

    thanks.

    Saul

      My System SpecsSystem Spec

  2. #2


    Posts : 879
    Windows 10


    Quote Originally Posted by sllanes View Post
    I then use the usb with the recovery and the laptop do not detect the usb.
    Check the following setting in the UEFI firmware (BIOS).
    - USB Boot: Enabled/Disabled

    If the setting is OK, then...

    Do you have a UEFI boot mode compatible Windows 8.1 64-bit USB flash drive?

    Here is info about UEFI Boot Mode (installing using the GPT partition style) and Legacy BIOS Boot Mode (installing using the MBR partition style): link

    How to create a bootable USB flash drive.

    Note: You don't need this step if you download the Windows 8.1 installation media from Microsoft's web site and select the "USB flash drive" option (see this link for help). This USB flash drive can be booted in both UEFI and Legacy BIOS boot mode.
      My System SpecsSystem Spec

  3. #3


    Posts : 2
    Win7 and Win8


    Hi:

    I enter in the page article you told me but it has this note:

    Note: You don't need this step if you download the Windows 8.1 installation media from Microsoft's web site and select the "USB flash drive" option (see this link for help). This USB flash drive can be booted in both UEFI and Legacy BIOS boot mode.

    I use that option
    .

    Do I need to set the usb bootable anyway?

    I use the tool from Microsoft and I use the USB with that tool to create the usb. But I insert it in the computer but it seams not to detect it.

    Another thing. I am using a Windows 7 laptop to run the file from Microsoft. Do this affect the usb in anyway?
      My System SpecsSystem Spec

  4. #4


    Posts : 879
    Windows 10


    Quote Originally Posted by sllanes View Post
    I use that option.

    Do I need to set the usb bootable anyway?
    No.

    Quote Originally Posted by sllanes View Post
    But I insert it in the computer but it seams not to detect it.
    - Connect your Windows 8.1 USB flash drive or insert your Windows 8.1 DVD.
    - Restart the computer.
    - Press the correct key to enter the boot menu (see this link for help).
    - Select your USB/DVD from the boot menu.

    Quote Originally Posted by sllanes View Post
    Another thing. I am using a Windows 7 laptop to run the file from Microsoft. Do this affect the usb in anyway?
    No.
      My System SpecsSystem Spec

  5. #5


    Harrisonburg, Va.
    Posts : 10,488
    Windows 8.1.1 Pro with Media Center


    On mine I had to enable the boot menu to get the boot manager---

    Click image for larger version
    Last edited by David Bailey; 13 May 2015 at 12:16.
      My System SpecsSystem Spec

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