Windows 8 and 8.1 Forums


BSOD Can't install Windows 8.1 from DVD ISO

  1. #1

    BSOD Can't install Windows 8.1 from DVD ISO


    Hi,
    my uncle asked me to repair/reinstall Windows 8 (64bit) for him because it doesn't boot anymore. So I downloaded an ISO and burned it on a DVD-RW with ImgBurn. So far so good. I checked if the files and folders on the DVD were burned properly. They look just like the last time. When I put the DVD in I changed the boot options in the BIOS to boot from the DVD drive. After it reboots there is just like an underscore in the upper left corner blinking. After a while the Windows 8 logo appears and the cycle starts spinning. Then I get the BSOD saying "Your PC ran into a problem and needs to restart" Then after a second or two something like this appears "Just wait while we collect some info and restart". I don't know if an error line popped up, too - it was too fast. I tried burning a second DVD-RW but it gave me the same error. When I put in the DVD in my own Laptop it didn't work, too. But it didn't give me a BSOD, but instead asked if I wanted to repair Windows or start normally. What can I do now?

    Thanks in advance!

      My System SpecsSystem Spec

  2. #2


    Posts : 156
    Windows 8.1 Pro 64-bit, Windows 10 64-bit


    Hello,
    Please start a new thread in the BSOD section for BSOD Problems.

    Also please see this before posting: Blue Screen of Death (BSOD) Posting Instructions
      My System SpecsSystem Spec

  3. #3


    Quote Originally Posted by windows8use View Post
    Hello,
    Please start a new thread in the BSOD section for BSOD Problems.

    Also please see this before posting: Blue Screen of Death (BSOD) Posting Instructions
    Just FYI I can't do that logging thing, because I can't boot
    Ok thanks, will do
      My System SpecsSystem Spec

  4. #4


    Quote Originally Posted by kevini15 View Post
    Hi,
    my uncle asked me to repair/reinstall Windows 8 (64bit) for him because it doesn't boot anymore. So I downloaded an ISO and burned it on a DVD-RW with ImgBurn. So far so good. I checked if the files and folders on the DVD were burned properly. They look just like the last time. When I put the DVD in I changed the boot options in the BIOS to boot from the DVD drive. After it reboots there is just like an underscore in the upper left corner blinking. After a while the Windows 8 logo appears and the cycle starts spinning. Then I get the BSOD saying "Your PC ran into a problem and needs to restart" Then after a second or two something like this appears "Just wait while we collect some info and restart". I don't know if an error line popped up, too - it was too fast. I tried burning a second DVD-RW but it gave me the same error. When I put in the DVD in my own Laptop it didn't work, too. But it didn't give me a BSOD, but instead asked if I wanted to repair Windows or start normally. What can I do now?

    Thanks in advance!
    hmmm, DVD-RW that could well be your problem!! If you insist on using DVD use a DVD R- You should be using a USB Thumb Drive to install windows 8.1 don't waste your time trying to install 8 as you will only have to upgrade to 8.1 anyway. The 8.1 ISO is more likely to have drivers for your hardware that will work. If you are following the tutorials here on the forum you will understand that you need to install UEFI and how to make that happen.
      My System SpecsSystem Spec

  5. #5


    Quote Originally Posted by Clintlgm View Post
    Quote Originally Posted by kevini15 View Post
    Hi,
    my uncle asked me to repair/reinstall Windows 8 (64bit) for him because it doesn't boot anymore. So I downloaded an ISO and burned it on a DVD-RW with ImgBurn. So far so good. I checked if the files and folders on the DVD were burned properly. They look just like the last time. When I put the DVD in I changed the boot options in the BIOS to boot from the DVD drive. After it reboots there is just like an underscore in the upper left corner blinking. After a while the Windows 8 logo appears and the cycle starts spinning. Then I get the BSOD saying "Your PC ran into a problem and needs to restart" Then after a second or two something like this appears "Just wait while we collect some info and restart". I don't know if an error line popped up, too - it was too fast. I tried burning a second DVD-RW but it gave me the same error. When I put in the DVD in my own Laptop it didn't work, too. But it didn't give me a BSOD, but instead asked if I wanted to repair Windows or start normally. What can I do now?

    Thanks in advance!
    hmmm, DVD-RW that could well be your problem!! If you insist on using DVD use a DVD R- You should be using a USB Thumb Drive to install windows 8.1 don't waste your time trying to install 8 as you will only have to upgrade to 8.1 anyway. The 8.1 ISO is more likely to have drivers for your hardware that will work. If you are following the tutorials here on the forum you will understand that you need to install UEFI and how to make that happen.
    I've tried using an USB already, but it didn't boot from it. That's why I went into the basement to find some DVDs, so I found like 4 used DVD-RWs. Yes, I'm actually installing 8.1. I will try again with USB now
      My System SpecsSystem Spec

  6. #6


    Posts : 2,690
    Windows 3.1 > Windows 10


    My guess would be that your PC is trying to boot into Legacy mode ( thus the windows logo) and the BSOD is caused because your PC is UEFI..

    Insert your windows 8.1 setup media and upon startup of the PC get into your boot menu (usually F12) and then select the UEFI USB device as your boot type..

    Another way to force booting UEFI is to (Remove or Rename) the "BOOTMGR" file (example: bootmgr.old) within the setup media > this will kinda force the PC to use the BOOTMGR.EFI
      My System SpecsSystem Spec

  7. #7


    Quote Originally Posted by KYHI View Post
    My guess would be that your PC is trying to boot into Legacy mode ( thus the windows logo) and the BSOD is caused because your PC is UEFI..

    Insert your windows 8.1 setup media and upon startup of the PC get into your boot menu (usually F12) and then select the UEFI USB device as your boot type..

    Another way to force booting UEFI is to (Remove or Rename) the "BOOTMGR" file (example: bootmgr.old) within the setup media > this will kinda force the PC to use the BOOTMGR.EFI
    I doubt my uncle's laptop has UEFI. It's like 5-7 years old already. I have a MAC so I used Terminal to burn the ISO on the USB. I tried RUFUS on a Windows PC, but it says that the ISO is not supported.
      My System SpecsSystem Spec

  8. #8


    Quote Originally Posted by kevini15 View Post
    Quote Originally Posted by KYHI View Post
    My guess would be that your PC is trying to boot into Legacy mode ( thus the windows logo) and the BSOD is caused because your PC is UEFI..

    Insert your windows 8.1 setup media and upon startup of the PC get into your boot menu (usually F12) and then select the UEFI USB device as your boot type..

    Another way to force booting UEFI is to (Remove or Rename) the "BOOTMGR" file (example: bootmgr.old) within the setup media > this will kinda force the PC to use the BOOTMGR.EFI
    I doubt my uncle's laptop has UEFI. It's like 5-7 years old already. I have a MAC so I used Terminal to burn the ISO on the USB. I tried RUFUS on a Windows PC, but it says that the ISO is not supported.
    Well then it didn't come with Windows 8 as most if not all OEM window 8 computers are set up UEFI. Your problems are between BIOS MBR x86 And UEFI GPT x64 Bit. So you might find it easier to install window 7 on this older 5-7 years computer. Otherwise you might have to download the 32bit version of windows 8.1
      My System SpecsSystem Spec

  9. #9


    Posts : 2,690
    Windows 3.1 > Windows 10


    x64 windows will install in legacy (BIOS) mode - but you need x64 processor and 4GB ram

    As stated download and test x86 version of windows 8.1 Create installation media for Windows 8.1 - Windows Help
      My System SpecsSystem Spec

  10. #10


    Thanks for your help guys. I bought some DVD-Rs and it worked.
      My System SpecsSystem Spec

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