Windows 8 and 8.1 Forums


Pc keep restarting when the setup interrupted.

  1. #1


    Posts : 4
    windows 8.1

    Pc keep restarting when the setup interrupted.


    Hi. I'm new here. So here my problem. Recently my laptop drop from a quite high. After the accident, i cannot boot my pc. I tried to boot from windows recovery, and it failed. Then, i tried this method from this link Create installation media for Windows 8.1 - Windows Help and downloaded a recovery into an empty usb drive. After that, i switch on my pc, and plug in the usb drive. Then i choose setup from the usb (there are other options to choose from which is the windows that failed earlier). After that, the screen turn blue, with the word "setup is starting" on it, with the mouse pointer spinning (indicating it busy and really are starting). After a while (around 15 minute), the screen does not changing. I expect the screen to change to a long bar (like usual setup process), but it is not. I thought something goes wrong, and i force shutdown it by pressing the power button ( i know this is bad idea and i regret it now). Then i power it back, and this is where my problem start. The pc just showing the "Lenovo" word, before it restarting over and over again. I tried to press delete button, holding shift, f8, everything i read out there so that the pc shows me soemething like pc recovery, or recovey from usb disk or anything. Nothing happens. I tried to search for the solutions but i not found a similar problem like mine. Most of the infinite loop, their pcs shows some word, or they can press anything, but not in my case. Any helps from the pro is much appreciated. Thank you.

      My System SpecsSystem Spec

  2. #2


    Austin TX metro area
    Posts : 640
    Windows 7 Pro 64bit [MS blue-disk set]


    Take the laptop, along with proof of purchase, to any business-oriented computer store, and have a tech quote you on a reasonable exploration within laptop to determine damage[s], then you will get an estimate to fix damage[s]. I doubt any software is going to work at this time.
      My System SpecsSystem Spec

  3. #3


    Posts : 4
    windows 8.1


    Bump
      My System SpecsSystem Spec

  4. #4


    Harrisonburg, Va.
    Posts : 10,488
    Windows 8.1.1 Pro with Media Center


    Recently my laptop drop from a quite high
    Sounds like physical damage that will require a tech to fix.
    Such fixing can be costly.
      My System SpecsSystem Spec

  5. #5


    Posts : 4
    windows 8.1


    But when i browse from the black screen ( i dont know how to call it), all files from c and d are visible and still there. Just they cant prompt a recovery which lead me to download the recovery
      My System SpecsSystem Spec

  6. #6


    Posts : 4
    windows 8.1


    Bump
      My System SpecsSystem Spec

  7. #7


    Austin TX metro area
    Posts : 640
    Windows 7 Pro 64bit [MS blue-disk set]


    jepsado, we believe you have physical damage to the laptop. If a USB boot recovery stick or a DVD boot recovery or a Windows Startup Repair does not work -- then, our best educated guess is - physical damage to the laptop.
      My System SpecsSystem Spec

Pc keep restarting when the setup interrupted.
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