Pc keep restarting when the setup interrupted.

jepsado

New Member
Messages
4
Hi. I'm new here. So here my problem. Recently my laptop drop from a quite high. After the accident, i cannot boot my pc. I tried to boot from windows recovery, and it failed. Then, i tried this method from this link Create installation media for Windows 8.1 - Windows Help and downloaded a recovery into an empty usb drive. After that, i switch on my pc, and plug in the usb drive. Then i choose setup from the usb (there are other options to choose from which is the windows that failed earlier). After that, the screen turn blue, with the word "setup is starting" on it, with the mouse pointer spinning (indicating it busy and really are starting). After a while (around 15 minute), the screen does not changing. I expect the screen to change to a long bar (like usual setup process), but it is not. I thought something goes wrong, and i force shutdown it by pressing the power button ( i know this is bad idea and i regret it now). Then i power it back, and this is where my problem start. The pc just showing the "Lenovo" word, before it restarting over and over again. I tried to press delete button, holding shift, f8, everything i read out there so that the pc shows me soemething like pc recovery, or recovey from usb disk or anything. Nothing happens. I tried to search for the solutions but i not found a similar problem like mine. Most of the infinite loop, their pcs shows some word, or they can press anything, but not in my case. Any helps from the pro is much appreciated. Thank you.
 

My Computer

System One

  • OS
    windows 8.1
Take the laptop, along with proof of purchase, to any business-oriented computer store, and have a tech quote you on a reasonable exploration within laptop to determine damage, then you will get an estimate to fix damage. I doubt any software is going to work at this time.
 

My Computer

System One

  • OS
    Windows 7 Pro 64bit [MS blue-disk set]
    Computer type
    PC/Desktop
    System Manufacturer/Model
    2 Acers & 1 Antec[?]
    CPU
    i7 in 2 Acers, i5 in desktop
    Motherboard
    Desktop w/Gigabyte
    Memory
    Two w/16GB, 1 w/8GB
    Graphics Card(s)
    Laptops GameWorthy; Desktop maybe GameWorthy
    Monitor(s) Displays
    flatscreens; 2 are BluRay worthy
    Screen Resolution
    1368x768; 1600x900
    Hard Drives
    1TB internals; 2 ext usb WD 1TB HDs
    PSU
    what's PSU?
    Cooling
    Regular plus external fans
    Keyboard
    desktio w/PS2
    Mouse
    desktop w/PS2
    Internet Speed
    DSL middle level [160?]
    Browser
    from Netscape 0.9 to FF 36
    Antivirus
    well-balanced, well-configured mult-layered defense is best
    Other Info
    From MS-DOS 3.3, MS-DOS 6.22, from Windows 3.1 to WFW 3.11 to Windows 95-98SE, now to Windows 7 Pro.
    Security for now: Windows 7 Firewall, Emsisoft AM, MSE [scan-only], SpywareBlaster, Ruiware/BillP combine
Recently my laptop drop from a quite high

Sounds like physical damage that will require a tech to fix.
Such fixing can be costly. :(
 

My Computer

System One

  • OS
    Windows 8.1.1 Pro with Media Center
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Gateway
    CPU
    AMD K140 Cores 2 Threads 2 Name AMD K140 Package Socket FT1 BGA Technology 40nm
    Motherboard
    Manufacturer Gateway Model SX2110G (P0)
    Memory
    Type DDR3 Size 8192 MBytes DRAM Frequency 532.3 MHz
    Graphics Card(s)
    ATI AMD Radeon HD 7310 Graphics
    Sound Card
    AMD High Definition Audio Device Realtek High Definition Audio USB Audio Device
    Monitor(s) Displays
    Name 1950W on AMD Radeon HD 7310 Graphics Current Resolution 1366x768 pixels Work Resolution 1366x76
    Screen Resolution
    Current Resolution 1366x768 pixels Work Resolution 1366x768 pixels
    Hard Drives
    AMD K140
    Cores 2
    Threads 2
    Name AMD K140
    Package Socket FT1 BGA
    Technology 40nm
    Specification AMD E1-1200 APU with Radeon HD Graphics
    Family F
    Extended Family 14
    Model 2
    Extended Model 2
    Stepping 0
    Revision ON-C0
    Instruction
    Browser
    Opera 24.0
    Antivirus
    Avast Internet Security
But when i browse from the black screen ( i dont know how to call it), all files from c and d are visible and still there. Just they cant prompt a recovery which lead me to download the recovery
 

My Computer

System One

  • OS
    windows 8.1
jepsado, we believe you have physical damage to the laptop. If a USB boot recovery stick or a DVD boot recovery or a Windows Startup Repair does not work -- then, our best educated guess is - physical damage to the laptop.
 

My Computer

System One

  • OS
    Windows 7 Pro 64bit [MS blue-disk set]
    Computer type
    PC/Desktop
    System Manufacturer/Model
    2 Acers & 1 Antec[?]
    CPU
    i7 in 2 Acers, i5 in desktop
    Motherboard
    Desktop w/Gigabyte
    Memory
    Two w/16GB, 1 w/8GB
    Graphics Card(s)
    Laptops GameWorthy; Desktop maybe GameWorthy
    Monitor(s) Displays
    flatscreens; 2 are BluRay worthy
    Screen Resolution
    1368x768; 1600x900
    Hard Drives
    1TB internals; 2 ext usb WD 1TB HDs
    PSU
    what's PSU?
    Cooling
    Regular plus external fans
    Keyboard
    desktio w/PS2
    Mouse
    desktop w/PS2
    Internet Speed
    DSL middle level [160?]
    Browser
    from Netscape 0.9 to FF 36
    Antivirus
    well-balanced, well-configured mult-layered defense is best
    Other Info
    From MS-DOS 3.3, MS-DOS 6.22, from Windows 3.1 to WFW 3.11 to Windows 95-98SE, now to Windows 7 Pro.
    Security for now: Windows 7 Firewall, Emsisoft AM, MSE [scan-only], SpywareBlaster, Ruiware/BillP combine
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