Windows 8 and 8.1 Forums


I cant figure out this windows 8.1 Recovery issue

  1. #1


    Posts : 2
    Windows 8.1

    I cant figure out this windows 8.1 Recovery issue


    Okay, so my brother just gave me the ASUS G750JW Laptop to use, it has windows 8.1 x64 OS on it, and I've tried at least a dozen or so ways to get it to find the recovery drive using tutorials and I am getting nowhere but frustrated. I've even tried making an ISO Win 8.1 disc and getting it to boot from there hoping that the key (which I got using a 3rd party device) would pull from the bios and allow me to get a clean computer that way, but to no avail. It won't even recognize the disc as a boot option. I've finally figured out the keys to get into the bios and boot menus, so we're good there. And I am pretty familiar with windows 7 back, but I've never encountered windows 8 until now, and I already hate it.

    So, any help is greatly appreciated. Also, don't feel like you are overexplaining anything. Explain it as simply and in as many steps as you can, trying not to assume I know what you're talking about, especially if you get into command prompt stuff, cuz that loses me really quickly when people jump around.

    Thank you ahead of time for your help. This is really frustrating!!

      My System SpecsSystem Spec

  2. #2


    Posts : 879
    Windows 10


    Welcome to Eight Forums.

    If you have an ASUS computer and if Refresh or Reset does not work, then you should use the Asus Backtracker utility.

    -or-

    How to download and clean install Windows 8.1 if you have an OEM computer with UEFI firmware (BIOS) embedded Windows 8/8.1 product key. -> link
      My System SpecsSystem Spec

  3. #3


    Posts : 2
    Windows 8.1


    Quote Originally Posted by genet View Post
    Welcome to Eight Forums.

    If you have an ASUS computer and if Refresh or Reset does not work, then you should use the Asus Backtracker utility.

    -or-

    How to download and clean install Windows 8.1 if you have an OEM computer with UEFI firmware (BIOS) embedded Windows 8/8.1 product key. -> link
    I have tried the second option making an ISO disk, followin the tutorial, but when I restart it doesn't boot from the disc, and when I try from the boot menu, I use the UEFI option to boot from removable media, it gives me a black screen for about 20-30 seconds and then restarts and doesn't recognize the disk again.

    I have yet to try to USB drive option from the second menu, or try the backtracking tool. So those are most likely my next two steps.
      My System SpecsSystem Spec

I cant figure out this windows 8.1 Recovery issue
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