Windows 8 and 8.1 Forums


Windows 8.1 new install with UEFI BIOS, errors!

  1. #1


    Posts : 17
    windows 8.1

    Windows 8.1 new install with UEFI BIOS, errors!


    Hello,
    Recently assembled a brand new PC using the asrock Q1900DC-ITX Motherboard. I have a brand new Samsung 850 SSD 120GB, 4GB ram, etc.

    I have a Windows Enterprise 64 bit ISO file. The Motherboard is UEFI. I followed the step by step directions in the UEFI tutorial. I used Rufus on a 16GB flash drive. All went well.

    I made the adjustments in the BIOS to boot to the UEFI USB drive, restarted, then windows begins to install. Problem is, I only get through the 2nd step where Windows is beginning to install (with the green check marks etc). I then get various errors including 0x80070057 and this one most often 0xC0000005 - verify installation sources are accessible.....

    I also tried using the Windows 7 DVD download tool to create a bootable DVD......same issues. I do on occasion get a "memory management error" during the attempted install and the pc restarts itself mid way. It seems as if the pc just restarts if I let it sit for a period of time during the very early steps of the install/

    Ive been trying various things over the last 3 days with NO luck. Any suggestions? Also, will a bootable windows DVD work in my situation (with UEFI BIOS)?

    Im getting desperate lately

    Thanks,
    Brandon

      My System SpecsSystem Spec

  2. #2


    Which tutorial are you following? Please post a link to it.
      My System SpecsSystem Spec

  3. #3


    Posts : 17
    windows 8.1


    Quote Originally Posted by Ztruker View Post
    Which tutorial are you following? Please post a link to it.
    Sorry, forgot to mention it.

    UEFI (Unified Extensible Firmware Interface) - Install Windows 8 with
      My System SpecsSystem Spec

  4. #4


    Sydney, Nova Scotia, Canada
    Posts : 6,490
    Windows 10 Education 64 Bit


    Option two here is my preferred way of creating my bootable thumb drives. UEFI Bootable USB Flash Drive - Create in Windows They will work for UEFI and Legacy BIOS.
    Where did you obtain your install media? You can get it here, Create installation media for Windows 8.1 - Windows Help and it will create your install media for you. You won't get enterprise there though. Any reason your running enterprise instead of the normal retail version?
      My System SpecsSystem Spec

  5. #5


    Posts : 17
    windows 8.1


    I did try creating the USB boot file from both options in that tutorial, no luck.

    i get enterprise through work. If I have the enterprise disc, can I still use the microsoft link you provided?
      My System SpecsSystem Spec

  6. #6


    Sydney, Nova Scotia, Canada
    Posts : 6,490
    Windows 10 Education 64 Bit


    The first one, to create the bootable media will work with enterprise. The second one is to download the non enterprise version, that's no good to you.
      My System SpecsSystem Spec

  7. #7


    Posts : 17
    windows 8.1


    Quote Originally Posted by alphanumeric View Post
    The first one, to create the bootable media will work with enterprise. The second one is to download the non enterprise version, that's no good to you.
    Gotcha.

    I also am going to try 8.1 Pro 64 bit this morning. So use option #2 (manual method)? If so, does it matter that I am creating the boot file on a Windows 7 32 bit pc? This is not the PC I am installing 8,1 on.
      My System SpecsSystem Spec

  8. #8


    Sydney, Nova Scotia, Canada
    Posts : 6,490
    Windows 10 Education 64 Bit


    Quote Originally Posted by bigbwb View Post
    Quote Originally Posted by alphanumeric View Post
    The first one, to create the bootable media will work with enterprise. The second one is to download the non enterprise version, that's no good to you.
    Gotcha.

    I also am going to try 8.1 Pro 64 bit this morning. So use option #2 (manual method)? If so, does it matter that I am creating the boot file on a Windows 7 32 bit pc? This is not the PC I am installing 8,1 on.
    No it shouldn't matter. The key is setting the partition on the flash drive active and formatting in fat 32. A lot of PC's will not install in UEFI mode if the thumb drive is formatted in NTFS. It almost sounds like you have a hardware issue RAM or hard drive. Might even want to try a different thumb drive in case that one has issues. They do fail eventually.
      My System SpecsSystem Spec

  9. #9


    Posts : 17
    windows 8.1


    Quote Originally Posted by alphanumeric View Post
    Quote Originally Posted by bigbwb View Post
    Quote Originally Posted by alphanumeric View Post
    The first one, to create the bootable media will work with enterprise. The second one is to download the non enterprise version, that's no good to you.
    Gotcha.

    I also am going to try 8.1 Pro 64 bit this morning. So use option #2 (manual method)? If so, does it matter that I am creating the boot file on a Windows 7 32 bit pc? This is not the PC I am installing 8,1 on.
    No it shouldn't matter. The key is setting the partition on the flash drive active and formatting in fat 32. A lot of PC's will not install in UEFI mode if the thumb drive is formatted in NTFS. It almost sounds like you have a hardware issue RAM or hard drive. Might even want to try a different thumb drive in case that one has issues. They do fail eventually.
    I did use Seagate tools to run the test on my SSD and there were no errors. I also tested my 4GB ram stick last night using memtest86 or whatever it is and it passed without a single issue. My next option is a motherboard issue but first I will try using Win 8.1 Pro with a different thumb drive. Im hoping I will luck out I appreciate all of your help! I will report back in a bit.
      My System SpecsSystem Spec

  10. #10


    Posts : 17
    windows 8.1


    so I tried it and nothing This is beginning to get very frustrating. I almost think its hardware related. Motherboard is brand new, maybe I should contact newegg and ask for exchange.

    any other thoughts?
      My System SpecsSystem Spec

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Windows 8.1 new install with UEFI BIOS, errors!
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