Windows 8 and 8.1 Forums


Cannot refresh or reset 8.1

  1. #11


    Posts : 13
    windows 8.1 pro x64


    Click image for larger version
    So just to clarify, if i boot directly to my install disc, reset and refresh do not work
    I am only able to refresh/reset by first booting into windows, and then restarting in advanced start up, booting directly to install disc does not work
    My concern is that if i ever run into a situation where i can not boot into windows i cannot reset/refresh
    i have previously had this exact problem, i was unable to boot into windows, and booting to my install disc allowed my to reset
    so i'm confused; how was i able to reset by booting to disc before, but not now?
    also, why does it tell my my disc is locked when i try to refresh from the install disc?

    thank you for your time and replies =)

      My System SpecsSystem Spec

  2. #12


    Posts : 2,690
    Windows 3.1 > Windows 10


    because you registered the setup media's install.wim as per a how to guide
      My System SpecsSystem Spec

  3. #13


    Posts : 13
    windows 8.1 pro x64


    but the only reason i followed that guide was because my recovery options already were not working after i performed the reset =(
    sorry if this is like some super obvious thing, i'm pretty new to this stuff


    so is there a way to fix it or am i looking at a clean install?
      My System SpecsSystem Spec

  4. #14


    Posts : 2,690
    Windows 3.1 > Windows 10


    you do not have a recovery IMAGE partition.. thus nothing for refresh/reset recovery to refer to..

    this program will allow you to make custom recovery images



    PS edit - preforming a clean install does not create a recovery image partition - the recovery image partition is created by the OEM
      My System SpecsSystem Spec

  5. #15


    Posts : 13
    windows 8.1 pro x64


    ok i sort of get it, but here's the thing: I built the pc, i installed the os, i don't remember specifically setting up recovery options, (thought windows did that on it's own) but i was still able to reset when booting straight to disc??? Edit: and now I can't?
      My System SpecsSystem Spec

  6. #16


    Posts : 13
    windows 8.1 pro x64


    again, thanks to all for your time and replies =)
      My System SpecsSystem Spec

  7. #17


    Posts : 2,690
    Windows 3.1 > Windows 10


    you did not reset by booting to disk...

    you reset from within windows with the disk inserted into a drive
      My System SpecsSystem Spec

  8. #18


    Posts : 2,690
    Windows 3.1 > Windows 10


    recimg is a windows command (non-GUI program) that creates a customrefresh.wim (custom recovery image)

    the program I uploaded allows you to easily create and manage the custom refresh images
      My System SpecsSystem Spec

  9. #19


    Posts : 13
    windows 8.1 pro x64


    but i wasn't able to boot into windows...
    i booted to the disc from the boot menu at start-up
    ah well i will give that program a shot
    gonna mark this solved
    thanks again =)
      My System SpecsSystem Spec

  10. #20


    Posts : 2,690
    Windows 3.1 > Windows 10


    create a custom recovery image and your PC will refresh just fine.. works almost the same as a reset, except does not clean, repartition or format the drive


    Refresh Windows 8 - Create and Use Custom Recovery Image
      My System SpecsSystem Spec

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Cannot refresh or reset 8.1
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