Windows 8 and 8.1 Forums

Cost of reinstalling win8.1

  1. #11

    Cool. What about my free one year Office 365? It's not a deal breaker either way.

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  2. #12

    Just an aside, do you know if this will effect my free one year office 365?
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  3. #13

    Sydney, Nova Scotia, Canada
    Posts : 6,490
    Windows 10 Education 64 Bit

    Backup any documents etc, you don't want to risk losing to external media before you do the factory reset. I would think your office 365 subscription should be OK. Just renter your subscriber info back into office 365.
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  4. #14

    Posts : 112
    Windows 8.1

    Quote Originally Posted by jerry delacruz View Post
    I was recently infected with the freshy virus on my ASUS laptop. All my work files are safe, so rather than spend time expelling freshy, I was thinking of just re-installing win8.1. However, I'm on a metered hotspot and wonder the gig cost of the re-install.
    Which browser are you on ? Freshy is an browser extension/toolbar, not technically a virus but malware. You can get rid of it by resetting your browser. ie; in Firefox (Note: You will have a new FF profile upon reset, otherwise Freshy will restore itself via your hidden profile, and you will lose all your settings but exporting your bookmarks to a desktop file can save time afterward) -

    Hit ?> Firefox Help >Troubleshooting Information > mozilla support page

    1. Reset Firefox
    2. Finish
    3. Delete Personal Settings=>Reset=>Close

    Another thing to try is to download and run Malwarebytes Free - and have it scan and repair. This should take care of leftover registry entries and whatever else you unintentionally installed too. Much quicker than a factory reset and re-installing your programs and files or even a refresh.
    Last edited by mrgeek; 26 Mar 2015 at 23:40.
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  5. #15

    The explorer and chrome browsers were both infected. I didn't have mozilla or firefox. The explorer was much worse as it would start downloading who knows what right after opening. At least chrome would let me get to a website before it started blurting out adds. The explorer seemed to have been designed with forethought as to where you would go to remove it; when I went to ms to download anti-virus apps it would cover them completely, whereas with sites not involving such software it was just a nuisance. I did the reset and things are fine. So far! Thanks for the help.
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  6. #16

    Posts : 112
    Windows 8.1

    Glad you got all that sorted out and you found out you have a recovery partition that works. To avoid future problems where you unintentionally install this type of crapware, try this small program out where it asks you if you want to install something when you forget to or overlook a permission check box when installing something you actually want - Unchecky - Keeps your checkboxes clear

    This is probably how freshy got on your computer to begin with. I'm usually diligent about reading every page when downloading but the new trick is to make the install permission to install page look like pages and pages of terms of service which you are conditioned never to scroll thru so you just hit Accept.
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  7. #17

    Yeah, I do that all the time. Do you know of a way to load and test apps in a virtual environment before allowing them into the system?
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  8. #18

    Posts : 112
    Windows 8.1

    Try Virtual Box from Oracle, free open source -
    Most popular paid ones are Sandboxie or VMware. They all allow you to create a virtual OS that you can roll back or keep.
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  9. #19

    Posts : 2,690
    Windows 3.1 > Windows 10

    I did the reset and things are fine. So far! Thanks for the help.
    Glad it all worked out for you..
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Cost of reinstalling win8.1
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