Windows 8 and 8.1 Forums


No internet connection - yes there is!!!

  1. #1


    Posts : 6
    win 7

    No internet connection - yes there is!!!


    As soon as setup has checked current installations it says it cannot proceed as no internet connection, but there is, its fine!!! Anyone got any suggestions please?

      My System SpecsSystem Spec

  2. #2


    Posts : 828
    Windows 7 x64 Ultimate/Windows 8.1/Linux


    Quote Originally Posted by vix2000 View Post
    As soon as setup has checked current installations it says it cannot proceed as no internet connection, but there is, its fine!!! Anyone got any suggestions please?
    Welcome.

    The reason you're probably seeing this failure, is because NCIS (Network Connectivity Status Indicator) is failing to make the connection to check the status. There are several things you can try to fix this.

    1. Disable any third-party AV/firewall software and retry
    2. Disable and the re-enable the Network adapter
    3. In Device manager, disable the re-enable the Network driver

    If those don't work we can make some changes in the registry.
      My System SpecsSystem Spec

  3. #3


    Posts : 1,851
    8250 x86 + 7 SP1 x86 + Ubuntu 12.04 LTS x86


    Update the driver(s) from manufacturer's sites. If wireless is present and chipset is Atheros based (vast majority are), install driver for that one from here:

    ATHEROS drivers for Microsoft Windows (Atheros?????)

    Install latest firmware for router and then reset it to factory settings if need be after.
      My System SpecsSystem Spec

  4. #4


    Posts : 6
    win 7


    Thanks for the help. Have done no.1. Also have disabled/enabled broadcom 440x10/100 integrated controller, dell wireless 1390 wlan mini-card and microsoft virtual wifi miniport adapter in divice manager. Tried again and still the same

    OK, apologise to all, realised my dad has it set to 1991 as his rover workshop cd will only work if set at that!!!

    Been at 0% complete and not showing estimating time for ages though.
    Last edited by vix2000; 09 May 2012 at 14:31.
      My System SpecsSystem Spec

  5. #5


    Posts : 828
    Windows 7 x64 Ultimate/Windows 8.1/Linux


    Apologies, I'm not sure what the situation is, is it showing an Internet connection now?
      My System SpecsSystem Spec

  6. #6


    Posts : 6
    win 7


    Sorry, Calico, yes, as soon as I resolved the date problem it connected to the internet ok and started downloading. It has downloaded 25% in the last 3 hours!!! Its gonna be a long night lol.
      My System SpecsSystem Spec

  7. #7


    Posts : 828
    Windows 7 x64 Ultimate/Windows 8.1/Linux


    Ok, thanks for the update, glad you got it sorted out
      My System SpecsSystem Spec

  8. #8


    Posts : 6
    win 7


    Thanks, but it's not actually sorted!!! It was so slow I left it loading overnight and this morning it was back on win 7!!!
      My System SpecsSystem Spec

  9. #9


    Posts : 828
    Windows 7 x64 Ultimate/Windows 8.1/Linux


    What is it you're trying to download?
      My System SpecsSystem Spec

  10. #10


    Posts : 6
    win 7


    Windows 8 - it was saying the percentage downloaded, as I said it was 3 hours to download 25%, left it overnight, and this morning it said press any key to continue then windows 7 came up???
      My System SpecsSystem Spec

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No internet connection - yes there is!!!
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