Windows 8 and 8.1 Forums


ASUS Laptop to factory, "some files are missing" thing

  1. #11


    Posts : 10
    Windows 8.1


    Unfortunately I don't have a point called "Automatic Restore Point"

      My System SpecsSystem Spec

  2. #12


    Posts : 10
    Windows 8.1


    Since you said about registry, I have a habit to always use registry clean function on ccleaner. Could it be possible that this habit trigged all this? If so it is really unfortunate...

    Another question, that issue could be caused by a virus?

    And to finish it, following the tutorial of how to instal windows 8.1 oem. I tested the pen drive and I could reach the part to format drivers, create partitions, etc. It all worked out (i mean, related to the UEFI key, if i format the windows will be activated right? I refer to the screen of asking for a key, as far as i know it happens right after you click install and when it happens you can't even reach this screen where all the drivers show up, or am i mistaken?)

    Thanks a lot guys, you are helping me so much
      My System SpecsSystem Spec

  3. #13


    Posts : 2,690
    Windows 3.1 > Windows 10


    open command prompt admin

    type> reagentc /info

    post pic
      My System SpecsSystem Spec

  4. #14


    Posts : 10
    Windows 8.1


    Quote Originally Posted by KYHI View Post
    open command prompt admin

    type> reagentc /info

    post pic
      My System SpecsSystem Spec

  5. #15


    Posts : 10
    Windows 8.1


    I think i'll clean install it, it seems there are too many problems here to troubleshoot.

    I just have 1 question about the clean install, it is about the license. I tested the usb flash and I could reach the part to format drivers, create partitions, etc. Related to the UEFI key, if i format the windows will be activated right?

    I'm not sure if i'm doing it right (related to UEFI key), at what point should I be seeing a screen asking for a key (indicating that I do not have the version of windows that matches my uefi key)? Or should I've seen it already?

    Not sure if I was clear enough
      My System SpecsSystem Spec

  6. #16


    Posts : 2,690
    Windows 3.1 > Windows 10


    diskpart
    select volume 5
    assign letter=r

    then use windows file explorer to find Install.wim or install.swm

    If you downloaded the media from MS (link in sig below)

    It will read the embedded product and will not ask..

    if it did ask it, Usually would ask for the key before allowing you to clink install
      My System SpecsSystem Spec

  7. #17


    Posts : 10
    Windows 8.1


    the partition was empty (!), even though it says there's only 8gb left out of 20

    weird thing, gonna do a clean install cause this is totally messed up

    thanks a lot for your help mate
      My System SpecsSystem Spec

  8. #18


    Posts : 2,690
    Windows 3.1 > Windows 10


    Select View hidden system Files and select show hidden files.. The files on the partition must have hidden attributes
      My System SpecsSystem Spec

Page 2 of 2 FirstFirst 12
ASUS Laptop to factory, "some files are missing" thing
Related Threads
"Some files are missing. Your Windows installation media or reovery media will provide these files." So I've encountered the above message in an attempt to Refresh my laptop. It's an Asus laptop which came pre-installed with Windows 8 that I have updated to Windows 8.1 via the Windows Store...
Hi all, So I'm kind of stuck.. I currently have the problem where I am in an endless cycle of "loading files" -> "Windows Boot Manager" (see: How To Boot Into Safe Mode On Windows 8 (The Easy Way)). I have tried to load all of the options -- and none successfully load. I also end up at...
I don't know if any of this is related, but I wanted to provide as much information as I could for you gurus to deal with. So here's what happened: I left my ASUS K55A laptop in sleep mode. I opened the lid to wake it up, logged in, and then everything started to load really slowly. This hasn't...
Hi guys, what do I do if the refresh install on W8.1 says that I'm missing files? I installed W8 from a retail disc and upgraded to 8.1 via Windows Update. I can't use the W8 disc, it says invalid media. Do I just follow the steps shown on the tutorial here? Thanks.
Hi, I have an Asus gaming laptop that I got off of Craigslist awhile back. It did not come with any factory disks. I'm trying to do a factory reset and it says "Some files are missing. Your Windows installation or recovery media will provide these files." But I don't have any recovery media. Is...
The Title pretty much says it all. I have Sleep, Hibernate, and Power off but not the one I want, Do Nothing. Did this seriously go away with Windows 8 or should it still be there? 24035
Hello, I'm trying to do a complete recovery of my Windows 8.1 laptop (The "Remove everything and reinstall Windows" option). A few seconds after I try to initiate the recovery, I am stopped by a message that says: "Some Media Files are Missing Your Windows installation or recovery media will...
Eight Forums Android App Eight Forums IOS App Follow us on Facebook