Windows 8 and 8.1 Forums


Updating windows 8.0 to 8.1

  1. #1


    Posts : 17
    Windows 8.0

    Updating windows 8.0 to 8.1


    Hi folks
    My wife's new Asus notebook is running on Windows 8.0 but all the recommendations indicate she should upgrade to 8.1. However, when she tries to do this, a message appears saying upgrade is not possible before the automatic update scan has been carried out. However, when the update scan has been done the same message appears again when trying to then upgrade to 8.1.
    Any advice welcomed as to how to resolve this one.
    (Never had these problems with good old XP)

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  2. #2


    Forever West
    Posts : 591
    WinVista, Win7, Win8.1, Win10, Mac OS X 10.10, Linux Mint 17.1


    There were some necessary updates needed before doing the 8.1 Update.
    This page shows a list of the KB downloads you need first:
    How to download and install Windows 8.1 Update 1 for free (right now) | ExtremeTech
    More:
    Update to Windows 8.1 from Windows 8 - Windows Help
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  3. #3


    Posts : 879
    Windows 10


    Before upgrade to Windows 8.1 from the Windows Store, you do not need to install all Windows 8 updates from Windows Update. You only need to install KB2871389 update, then you’ll be able to install the Windows 8.1 update via the Windows Store. Download and install KB2871389 update from link or from Windows Update.

    KB2871389 (direct download link)
    - All supported x86-based versions of Windows 8: http://download.microsoft.com/downlo...871389-x86.msu
    - All supported x64-based versions of Windows 8: http://download.microsoft.com/downlo...871389-x64.msu

    But if you've opened the Windows Store and you don't see the Windows 8.1 update, then you will need to also install KB2917499 update.

    edit: Take a look at this post: link
    Last edited by genet; 12 Jan 2015 at 05:16.
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  4. #4


    Posts : 17
    Windows 8.0


    Thanks Berton and Genet for your advice; the Asus has been downloading/installing uploading all the updates for Windows 8.0 for the past 18 hours, believe it or not, so we're hoping that, once it's finished, we should be able to upgrade subsequently to 8.1. If not, we'll download the KB2871389 update as kindly suggested by genet. Can either of you advise me too as to how we find out whether we're using a 86 or 64 based version?
    cheers
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  5. #5


    Posts : 879
    Windows 10


    Quote Originally Posted by halfpenny1 View Post
    Can either of you advise me too as to how we find out whether we're using a 86 or 64 based version?
    Click image for larger version
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  6. #6


    Posts : 17
    Windows 8.0


    Many thanks
    We're just about there now; managed to successfully get all the 8.0 uploads and we've uploaded and are now installing 8.1 although it's stuck at 82% installed for the last 20 minutes
      My System SpecsSystem Spec

  7. #7


    Be patient, it will install. It can take many hours, especially if your Internet connection or the servers are loaded...
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  8. #8


    you be best to Stay Away from "upgrading" windows 8 to 8.1 .. i guess you haven't researched enough..

    point is if you can, fresh install 8.1..

    for example:
    CAUTION: You May Lose Reset/Refresh if You Upgrade to Windows 8.1 - Microsoft (Windows) Discussion & Support - Neowin Forums
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  9. #9


    The East Coast
    Posts : 101
    Windows 7 Pro x64 Windows 10 Pro x64 Build 9926
      My System SpecsSystem Spec

  10. #10


    Posts : 17
    Windows 8.0


    Many thanks
    It took almost 24 hours but we now have Windows 8.1 installed and everything works perfectly.
      My System SpecsSystem Spec

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