Windows 8 and 8.1 Forums


Unable to Factory Restore - Win 8.1-Asus N550jv (oem)

  1. #1


    Posts : 7
    win8 64 bit

    Unable to Factory Restore - Win 8.1-Asus N550jv (oem)


    I want to set my system back to factory restore. with every try of Refreshing or Recovery, system is giving error of locked or missing partition. i have searched for this issue and found that its all about microsoft blunder(upgrading win 8.1 from windows app store).
    all of my recovery partitions are there in healthy state. i have made factory image backup by using Asus BackTraker.
    but still i am confused will it work fine with all steps or not, as i dont want want to be stuck in between the procedure resulting in sending laptop to company with expired warranty.
    please help me in describing step by step. also let me know what i have to do before running factory image backup from usb(other than saving win 8 product id).Click image for larger version

      My System SpecsSystem Spec

  2. #2


    Another choice would be to do a Clean Install using downloaded Windows 8.1 media, see here: Windows 8 and Windows 8.1 ISO - Download or Create
      My System SpecsSystem Spec

  3. #3


    Posts : 2,690
    Windows 3.1 > Windows 10


    I was under the impression that this issue was solved for you in two posts you where involved in 4-5 hrs ago
      My System SpecsSystem Spec

  4. #4


    ????? Kyhi, I don't understand, can you elaborate please.
      My System SpecsSystem Spec

  5. #5


    Posts : 2,690
    Windows 3.1 > Windows 10


    old post - solved 5 hrs ago in another (dup) post
      My System SpecsSystem Spec

  6. #6


    Ah, okay, thanks.
      My System SpecsSystem Spec

  7. #7


    Posts : 7
    win8 64 bit


    sorry , i forgot to mark solved at this forum. first i posted here, but didnt get any reply. so i posted in other forum, got replies with solutions, issue resolved and now all peace
      My System SpecsSystem Spec

Unable to Factory Restore - Win 8.1-Asus N550jv (oem)
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