Installed software in Win 8.1 giving dll error

emmagood

New Member
Messages
18
Hello,

I wanted to know about dll files and thereby solving my problem. I installed a software in windows 8.1. When I started it, it quit saying certain dll files not found. So are dll files present in windows installation or are they installed by the software. I tried by downloading these files and pasting into installation directory. I could not find all of them. Even if I get all the required dll files, will this method solve the problem. (sfc command gave negative result, malware check also gave negative result). Since I understand dll files to be for windows based systems, is there any site by microsoft which provides all these files.

Thanks,
Emma Good.
 

My Computer

System One

  • OS
    Window 8
    Computer type
    Laptop
    System Manufacturer/Model
    Viao
    CPU
    i3
    Memory
    2 gb
    Graphics Card(s)
    on board
Most software comes with dll files specific to the application. They must also be compatible with the OS. There is a way to force dll registration with regsvr32 command but again the dll(s) must be compatible. The dll(s) normally has to go in the System32 or SysWOW64 folder.

It would help to know what software you are trying to install. The installer should do everything automatically. Have you tried installing using compatibility mode?
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    Laptop
    System Manufacturer/Model
    Acer V3 771G-6443
    CPU
    i5-3230m
    Motherboard
    Acer VA70_HC (U3E1)
    Memory
    8GB DDR3 PC3-12800 (800 MHz)
    Graphics Card(s)
    HD4000 + GeForce GT 730M
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    17" Generic PnP Display on Intel HD Graphics 4000
    Screen Resolution
    1600x900 pixels
    Hard Drives
    Samsung SSD 850 EVO 250 GB
    ADATA SSD SP900 128GB
    PSU
    90 watt brick
    Mouse
    Bluetooth
    Antivirus
    Comodo
    Other Info
    Asus RT-AC56R dual-band WRT router (Merlin firmware). Intel 7260.HMWWB.R dual-band ac wireless adapter.
Thanks for the reply... I checked he software... it has both 32 bit and 64 bit exe files. I had separately tried to install the 32 bit mode but it does not work. And the installer by default installs the 64 bit mode. I could find some dll files like tcl85.cll, tk85.dll on the net but rest seem to be software or very specific dll files. Also, is there anyway to force install the 32 bit version.

Emma
 

My Computer

System One

  • OS
    Window 8
    Computer type
    Laptop
    System Manufacturer/Model
    Viao
    CPU
    i3
    Memory
    2 gb
    Graphics Card(s)
    on board
Again, what software are you trying to install and do you have 32 or 64 bit Windows 8.1 installed?
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    Laptop
    System Manufacturer/Model
    Acer V3 771G-6443
    CPU
    i5-3230m
    Motherboard
    Acer VA70_HC (U3E1)
    Memory
    8GB DDR3 PC3-12800 (800 MHz)
    Graphics Card(s)
    HD4000 + GeForce GT 730M
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    17" Generic PnP Display on Intel HD Graphics 4000
    Screen Resolution
    1600x900 pixels
    Hard Drives
    Samsung SSD 850 EVO 250 GB
    ADATA SSD SP900 128GB
    PSU
    90 watt brick
    Mouse
    Bluetooth
    Antivirus
    Comodo
    Other Info
    Asus RT-AC56R dual-band WRT router (Merlin firmware). Intel 7260.HMWWB.R dual-band ac wireless adapter.
Again, what software are you trying to install and do you have 32 or 64 bit Windows 8.1 installed?


I have windows 8.1, 64 bit at my end. I am trying to install an EDA tool called tanner.

Thanks,
Emma.
 
Last edited:

My Computer

System One

  • OS
    Window 8
    Computer type
    Laptop
    System Manufacturer/Model
    Viao
    CPU
    i3
    Memory
    2 gb
    Graphics Card(s)
    on board
Again, what software are you trying to install and do you have 32 or 64 bit Windows 8.1 installed?


I have windows 8.1, 64 bit at my end. I am trying to install an EDA tool.

Thanks,
Emma.

Sorry but you are being a bit vague. What software exactly and is it even 8.1 compatible? If it is not compatible then it may be impossible to get it working except on a virtual machine with older version of Windows.
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    Laptop
    System Manufacturer/Model
    Acer V3 771G-6443
    CPU
    i5-3230m
    Motherboard
    Acer VA70_HC (U3E1)
    Memory
    8GB DDR3 PC3-12800 (800 MHz)
    Graphics Card(s)
    HD4000 + GeForce GT 730M
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    17" Generic PnP Display on Intel HD Graphics 4000
    Screen Resolution
    1600x900 pixels
    Hard Drives
    Samsung SSD 850 EVO 250 GB
    ADATA SSD SP900 128GB
    PSU
    90 watt brick
    Mouse
    Bluetooth
    Antivirus
    Comodo
    Other Info
    Asus RT-AC56R dual-band WRT router (Merlin firmware). Intel 7260.HMWWB.R dual-band ac wireless adapter.
Ok... it is an electronic design automation tool....... used to make circuits... it is Windows Vista 64 bit compatible and unofficially win 8 compatible.... other than that is pls tell me is there any forced way of installing the tool in 32 bit mode... any general or specific way...?
 

My Computer

System One

  • OS
    Window 8
    Computer type
    Laptop
    System Manufacturer/Model
    Viao
    CPU
    i3
    Memory
    2 gb
    Graphics Card(s)
    on board
I'm sorry but we seem to be misunderstanding each other here. If you could direct me to the site where the software is then I could try it myself. Much easier than back and forth and really have no idea what you are dealing with.
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    Laptop
    System Manufacturer/Model
    Acer V3 771G-6443
    CPU
    i5-3230m
    Motherboard
    Acer VA70_HC (U3E1)
    Memory
    8GB DDR3 PC3-12800 (800 MHz)
    Graphics Card(s)
    HD4000 + GeForce GT 730M
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    17" Generic PnP Display on Intel HD Graphics 4000
    Screen Resolution
    1600x900 pixels
    Hard Drives
    Samsung SSD 850 EVO 250 GB
    ADATA SSD SP900 128GB
    PSU
    90 watt brick
    Mouse
    Bluetooth
    Antivirus
    Comodo
    Other Info
    Asus RT-AC56R dual-band WRT router (Merlin firmware). Intel 7260.HMWWB.R dual-band ac wireless adapter.
OK... just tell me is there any way to force run the32 bit installer and install it...for any software... other than that you cant download the software from their site unless you have paid for the same / have prior access to it...
Regards,
Emma Good.
 

My Computer

System One

  • OS
    Window 8
    Computer type
    Laptop
    System Manufacturer/Model
    Viao
    CPU
    i3
    Memory
    2 gb
    Graphics Card(s)
    on board
OK... just tell me is there any way to force run the32 bit installer and install it...for any software... other than that you cant download the software from their site unless you have paid for the same / have prior access to it...
Regards,
Emma Good.

I honestly don't know since I have no idea what software. You can run the compatibility troubleshooter on the installer and see if that works.
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    Laptop
    System Manufacturer/Model
    Acer V3 771G-6443
    CPU
    i5-3230m
    Motherboard
    Acer VA70_HC (U3E1)
    Memory
    8GB DDR3 PC3-12800 (800 MHz)
    Graphics Card(s)
    HD4000 + GeForce GT 730M
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    17" Generic PnP Display on Intel HD Graphics 4000
    Screen Resolution
    1600x900 pixels
    Hard Drives
    Samsung SSD 850 EVO 250 GB
    ADATA SSD SP900 128GB
    PSU
    90 watt brick
    Mouse
    Bluetooth
    Antivirus
    Comodo
    Other Info
    Asus RT-AC56R dual-band WRT router (Merlin firmware). Intel 7260.HMWWB.R dual-band ac wireless adapter.

My Computer

System One

  • OS
    8.1 Pro X64
    Computer type
    PC/Desktop
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    Acer T690
    CPU
    Intel Pentium D Dual Core
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    Acer/Intel E946GZ
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    2GB (max upgrade)
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    Intel Graphics Media Accelerator 3000 - PCI Express x16
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    Office Pro 2013 / Nokia Lumia 1520 Windows Phone 8.1DP GDR1
Thanks HG! I'm on limited allowance satellite ISP and not sure how big the trial download is. Maybe someone else can try it.
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    Laptop
    System Manufacturer/Model
    Acer V3 771G-6443
    CPU
    i5-3230m
    Motherboard
    Acer VA70_HC (U3E1)
    Memory
    8GB DDR3 PC3-12800 (800 MHz)
    Graphics Card(s)
    HD4000 + GeForce GT 730M
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    17" Generic PnP Display on Intel HD Graphics 4000
    Screen Resolution
    1600x900 pixels
    Hard Drives
    Samsung SSD 850 EVO 250 GB
    ADATA SSD SP900 128GB
    PSU
    90 watt brick
    Mouse
    Bluetooth
    Antivirus
    Comodo
    Other Info
    Asus RT-AC56R dual-band WRT router (Merlin firmware). Intel 7260.HMWWB.R dual-band ac wireless adapter.
Ok... it is an electronic design automation tool....... used to make circuits... it is Windows Vista 64 bit compatible and unofficially win 8 compatible.... other than that is pls tell me is there any forced way of installing the tool in 32 bit mode... any general or specific way...?
It really depends on how up to date the software is. Some third party 32 bit program can be installed in 64 bit windows, some can't.
However, looking at the website provided by HG. It says it is compatible with Windows 8 etc... You can try to right click on the installer->Properties->Compatibility and set it to Vista then right click on the installer and run as Admin.

FYI, DLL (Dynamic Link Library) files are bunch of files that contain common functionalities and can be shared by different programs/Applications so those DLL files must exist as part of Windows DLL files or included with the installer.

The best way is to contact the Software vender and ask them to sort it out.
 

My Computer

System One

  • OS
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64
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    PC/Desktop
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    Home Brewed
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    I7 4970K OC'ed @4.7 GHz
    Motherboard
    MSI-Z97
    Memory
    16 GB G-Skill Trident X @2400MHZ
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    NVIDIA GeForce GTS 450
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    X-Fi Titanium Fatal1ty Professional Series
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    Dual HP-W2408
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    1920X1200
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    256 GB M2 sm951, (2) 500GB 850EVO, 5TB, 2 TB Seagate
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    Antec 850W
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    Antec 1200
    Cooling
    Danger Den H20
    Keyboard
    Logitech
    Mouse
    Logitech Performance Mouse MX
    Internet Speed
    35/12mbps
    Browser
    Firefox
OK... how to run compatibility troubleshooter pls....
 

My Computer

System One

  • OS
    Window 8
    Computer type
    Laptop
    System Manufacturer/Model
    Viao
    CPU
    i3
    Memory
    2 gb
    Graphics Card(s)
    on board
Right click on the installer .exe file, then properties, compatibility tab, Run compatibility troubleshooter.
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    Laptop
    System Manufacturer/Model
    Acer V3 771G-6443
    CPU
    i5-3230m
    Motherboard
    Acer VA70_HC (U3E1)
    Memory
    8GB DDR3 PC3-12800 (800 MHz)
    Graphics Card(s)
    HD4000 + GeForce GT 730M
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    17" Generic PnP Display on Intel HD Graphics 4000
    Screen Resolution
    1600x900 pixels
    Hard Drives
    Samsung SSD 850 EVO 250 GB
    ADATA SSD SP900 128GB
    PSU
    90 watt brick
    Mouse
    Bluetooth
    Antivirus
    Comodo
    Other Info
    Asus RT-AC56R dual-band WRT router (Merlin firmware). Intel 7260.HMWWB.R dual-band ac wireless adapter.
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