Windows 8 and 8.1 Forums


CyberLink PowerDirector 11 crashes my PC

  1. #1


    Posts : 5
    Windows 8

    CyberLink PowerDirector 11 crashes my PC


    I recently bought a new computer that came with Windows 8.
    About an hour ago I installed CyberLink PowerDirector 11 but every time I open it, it would crash my entire PC.
    I used to have the same program on my old laptop and it would run just fine.
    Here are the specifications of my computer:

    OS: Windows 8.1
    Processor: AMD FX 8300 Eight-Core Processor 3.30 GHz
    Installed memory(RAM): 12.0 GB
    System type: 64-bit Operating System, x64-based processor
    GPU: AMD Radeon R9 255 2GB

      My System SpecsSystem Spec

  2. #2


    San Jose - California
    Posts : 2,847
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64


    The latest version is 12 and does have 64 bit version.
    However, you might want to update the video driver first to see if it works. If not, turn off any anti virus program and re-install power director.

    Click image for larger version
      My System SpecsSystem Spec

  3. #3


    Posts : 5
    Windows 8


    Quote Originally Posted by topgundcp View Post
    The latest version is 12 and does have 64 bit version.
    However, you might want to update the video driver first to see if it works. If not, turn off any anti virus program and re-install power director.

    Click image for larger version
    I am updating them right now. Hopefully it works.
      My System SpecsSystem Spec

  4. #4


    Posts : 5
    Windows 8


    I tried updating and reinstalling the program but it didn't work. I can't even run the program. It starts loading and then after the first 10 seconds it would just freeze.
      My System SpecsSystem Spec

  5. #5


    San Jose - California
    Posts : 2,847
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64


    Right click on the program and set to run in compatibility mode as Windows 7 to see if it would run. Other than that, you might have to upgrade it to version 12.

    EDIT: You might also want to go to their website forum, you'll get better answer there.
      My System SpecsSystem Spec

  6. #6


    Posts : 5
    Windows 8


    I tried upgrading to version 12 but it would just give me the loading screen and it would crash on it. If I try to run it again nothing would show up and it would make my PC crash :/

    UPDATE: I actually forgot to uninstall the PD 11 and that's why PD 12 would not start. Or at least that's what I think because the bug is gone now that I uninstalled PD 11
      My System SpecsSystem Spec

  7. #7


    Posts : 5
    Windows 8


    I guess the problem was in the previous version (PowerDirector 11). I will mark this as solved
      My System SpecsSystem Spec

CyberLink PowerDirector 11 crashes my PC
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