Windows 8 and 8.1 Forums


0xC0000005 install error

  1. #1


    Posts : 9
    Windows 8.1 Pro x64

    Windows 8.1 0xC0000005 install error


    Hi, I am trying to install Windows 8.1 x64 on a Samsung NP-RF711 laptop, but at 89% or 92% of Gettings files ready for installation I get an 0xC0000005 install error.

    The BIOS is setup for UEFI. There is no CMS option though.
    When I select the USB drive it is prefixed with EUFI.
    I have tried 2 USB drives and 2 programs: RUFUS and ISO2Disc.

    I think at this point the USB drive becomes invisible to the laptop, but why? Any ideas?

    Here are some pics:

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      My System SpecsSystem Spec

  2. #2


    Posts : 2,480
    Windows 10 Pro x64


    Please try it using a Microsoft tool: Windows 7 USB/DVD Download Tool - Home Don't get scared because it says W7, it works flawlessly on W8 too. Rufus is known to cause problems.
      My System SpecsSystem Spec

  3. #3


    Posts : 9
    Windows 8.1 Pro x64


    Quote Originally Posted by softwaremaniac View Post
    Please try it using a Microsoft tool: Windows 7 USB/DVD Download Tool - Home Don't get scared because it says W7, it works flawlessly on W8 too. Rufus is known to cause problems.
    This tool does not make the USB drive EUFI compatible, because it formats using NTFS and not FAT32.
    It also doesn't use the GPT partition table, but MBR.
      My System SpecsSystem Spec

  4. #4


    Canada
    Posts : 1,950
    windows 8.1 Update 1 Pro 64bit


    Is this a full retail version or an upgrade and from what?
    Did you remove all external devices except the keyboard and mouse when you tried to install?
      My System SpecsSystem Spec

  5. #5


    Canada
    Posts : 1,950
    windows 8.1 Update 1 Pro 64bit


    Quote Originally Posted by softwaremaniac View Post
    Please try it using a Microsoft tool: Windows 7 USB/DVD Download Tool - Home Don't get scared because it says W7, it works flawlessly on W8 too. Rufus is known to cause problems.
    You may have misread the OP's problem, this tool has nothing to do with it.
      My System SpecsSystem Spec

  6. #6


    Posts : 9
    Windows 8.1 Pro x64


    Quote Originally Posted by Nuccii View Post
    Is this a full retail version or an upgrade and from what?
    Did you remove all external devices except the keyboard and mouse when you tried to install?
    It's not an upgrade. I am trying to do a clean install from a USB drive. The source file was an iso.
    It's a laptop, there is nothing to remove.
      My System SpecsSystem Spec

  7. #7


    Canada
    Posts : 1,950
    windows 8.1 Update 1 Pro 64bit


    Disable UEFI and enable Legacy and follow these instructions for Clean Install.
      My System SpecsSystem Spec

  8. #8


    Posts : 9
    Windows 8.1 Pro x64


    Quote Originally Posted by Nuccii View Post
    Disable UEFI and enable Legacy and follow these instructions for Clean Install.
    I am trying NOT to disable UEFI as I want to install Windows 8.1 with UEFI support.

    At the end I just gave up and installed Windows 7 with no UEFI.
    Last edited by CYPER; 08 Oct 2014 at 20:00.
      My System SpecsSystem Spec

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