Solved Cannot access US websites due to out of country install

Winniekao

Member
Member
Messages
12
Hi everyone,

My mother's laptop was bought in Taiwan and the installation of Windows 8 was also done in Taiwan. For some reason, when she was in Taiwan, she was unable to access any US websites without a VPN....the technicians in Taiwan said that it was "inevitable" (whatever that means)...and now she's back in the US and she STILL can't connect/access any US websites (even just google). If she wants to access google, she can only access the taiwan version (i.e. Google). If she wants to access US google or ANY US websites while she's IN the US, she still has to use VPN.

Is there a way we can fix this or is there an actual logic to this? Please help. Thank you!

-Winnie
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Asus S400C Notebook PC
    CPU
    Intel Core i7-3537 U
    Memory
    8gb
    Antivirus
    Norton
I wish to verify something, Windows key + X and select command prompt (Admin) and type slmgr/xpr and return, what is the result on the pop up window.
 

My Computer

System One

  • OS
    windows 8.1 Update 1 Pro 64bit
    System Manufacturer/Model
    Pavillion H8-1202
    CPU
    I7-2600 @ 3.4 GHz
    Motherboard
    PEGATRON
    Memory
    8 GB
    Graphics Card(s)
    NIVDIA GeForce GT 520
    Sound Card
    Realtek ALC656GR CODEC
    Monitor(s) Displays
    Samsung SyncMaster S22B350
    Screen Resolution
    1920X1080 32 bit color
    Hard Drives
    Samsung 850 EVO SSD 500GB
    Keyboard
    Razer Blackwidow Ultimate 2013
    Mouse
    Logitech M510
Hi, actually I fixed it. It turns out that it was more of an issue of having the internet being connected but not being able to be "seen" by websites. I did the command prompt of "netsh winsock reset" and it worked. It also fixed the problem of not being able to set her homepage to google (US) and see other US websites.

Thank you!
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Asus S400C Notebook PC
    CPU
    Intel Core i7-3537 U
    Memory
    8gb
    Antivirus
    Norton
Good news, but does not explain why you were not able to view US websites!
 

My Computer

System One

  • OS
    windows 8.1 Update 1 Pro 64bit
    System Manufacturer/Model
    Pavillion H8-1202
    CPU
    I7-2600 @ 3.4 GHz
    Motherboard
    PEGATRON
    Memory
    8 GB
    Graphics Card(s)
    NIVDIA GeForce GT 520
    Sound Card
    Realtek ALC656GR CODEC
    Monitor(s) Displays
    Samsung SyncMaster S22B350
    Screen Resolution
    1920X1080 32 bit color
    Hard Drives
    Samsung 850 EVO SSD 500GB
    Keyboard
    Razer Blackwidow Ultimate 2013
    Mouse
    Logitech M510
True...very good point....
The result of what you asked was: "Windows (R), Core edition: The machine is permanently activated".
What does this imply?
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Asus S400C Notebook PC
    CPU
    Intel Core i7-3537 U
    Memory
    8gb
    Antivirus
    Norton
If there is no other way the vpn connection will allow connection.

screenshot_144.jpg
 

My Computer

System One

  • OS
    Windows 8.1.1 Pro with Media Center
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Gateway
    CPU
    AMD K140 Cores 2 Threads 2 Name AMD K140 Package Socket FT1 BGA Technology 40nm
    Motherboard
    Manufacturer Gateway Model SX2110G (P0)
    Memory
    Type DDR3 Size 8192 MBytes DRAM Frequency 532.3 MHz
    Graphics Card(s)
    ATI AMD Radeon HD 7310 Graphics
    Sound Card
    AMD High Definition Audio Device Realtek High Definition Audio USB Audio Device
    Monitor(s) Displays
    Name 1950W on AMD Radeon HD 7310 Graphics Current Resolution 1366x768 pixels Work Resolution 1366x76
    Screen Resolution
    Current Resolution 1366x768 pixels Work Resolution 1366x768 pixels
    Hard Drives
    AMD K140
    Cores 2
    Threads 2
    Name AMD K140
    Package Socket FT1 BGA
    Technology 40nm
    Specification AMD E1-1200 APU with Radeon HD Graphics
    Family F
    Extended Family 14
    Model 2
    Extended Model 2
    Stepping 0
    Revision ON-C0
    Instruction
    Browser
    Opera 24.0
    Antivirus
    Avast Internet Security
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