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Surface Pro 3 will not boot from USB

  1. #11


    Sydney, Nova Scotia, Canada
    Posts : 6,489
    Windows 10 Education 64 Bit


    Don't take this the wrong way, but have you tested the thumb drive on another PC to verify it is bootable? How did you create the thumb drive? CmdrKeene, when you were at the Microsoft store did you mention that you are a Microsoft MVP?

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  2. #12


    Posts : 11
    Win 7 Pro


    Created the USB drive to the letter. Did test on another device and it's a bootable stick. There is definitely a firmware, etc. issue with the Surface Pro 3. You have to format the USB drive as FAT32 and open the zip file (not extract) on a PC, etc. then copy the files to the USB drive. I even eventually did extract the files and then copy to the USB just to make sure the Microsoft instructions were not possibly incorrect. No dice.... the Surface Pro 3 will not boot from a USB. Check out more inquiries via the Web and you will see others are experiencing the same thing.

    BTW: I am open to any suggestions at this point. Also did the same with Surface Pro 2 and can't get that to boot from USB. Don't ask why I installed Win 10 on both devices...lol but I did. I was beginning to think it was the USB stick(s) I was using but I am seeing others have the same problem, however not with the Surface Pro 2. But it was the same issue. I downloaded the Win 8.1 using the serial number of the device, opened zipped file, copied to USB (FAT32) and try to reboot using volume rocker method and PC settings method. These devices just don not seem to see the USB and or boot sector on it.
    Last edited by mx129; 08 Oct 2014 at 15:49.
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  3. #13


    Sydney, Nova Scotia, Canada
    Posts : 6,489
    Windows 10 Education 64 Bit


    Quote Originally Posted by mx129 View Post
    Created the USB drive to the letter. Did test on another device and it's a bootable stick. There is definitely a firmware, etc. issue with the Surface Pro 3. You have to format the USB drive as FAT32 and open the zip file (not extract) on a PC, etc. then copy the files to the USB drive. I even eventually did extract the files and then copy to the USB just to make sure the Microsoft instructions were not possibly incorrect. No dice.... the Surface Pro 3 will not boot from a USB. Check out more inquiries via the Web and you will see others are experiencing the same thing.
    OK, just wanted to make sure.

    My wife's Acer laptop is very finicky as to how the drive is prepared or it won't boot from it. I had to use fat 32 for it. My ASUS laptop on the other hand is fine with NTFS formatted drives, even for UEFI installs. My desktop PC's don't have UEFI BIOS so I can go either Fat 32 or NTFS for them. I had 3 or 4 tries before I could get the Acer to boot from a thumb drive.
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  4. #14


    Posts : 11
    Win 7 Pro


    Just for the record Win 10 does not bring anything to the table. It's basically an 'apology' release (or will be) to say sorry for what was lacking in Win 8. On the Surface Pros, it actually makes them more difficult to use with regards to navigation. It basically takes the "touch" out of the equation. Microsoft has made some very strange moves lately with regards to their OS. They could have unified it (desktop, tablet, phone, etc.) long ago but somehow refused to see the market going that way.
    This just plain sucks because as I said, it renders the Surface Pro less useful....
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  5. #15


    Sydney, Nova Scotia, Canada
    Posts : 6,489
    Windows 10 Education 64 Bit


    Sour grapes? This is a preview build, not the final product. A lot can change between now and final release. I'm not trying to be a smart @ss or anything buy the way, just saying. I've rolled back my desktop PC to 8.1 with no issues. Unless things have changed, Windows installs do not modify the firmware of the device they are installed on. The Surface being a Microsoft product, did you get a firmware update from Microsoft after installing Windows 10?
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  6. #16


    Posts : 11
    Win 7 Pro


    Not sour grapes... I realize what this is and what it isn't. Read the thread; it started out about not being able to boot a Surface Pro from a USB drive. I realize the Win 10 did not alter the firmware/BIOS. I also realize it's not a final product although the change(s) would have to be drastic to not be Win 8.2 let alone Win 10. Read the posts, reviews so far... A pre-release is supposed to get users excited. This does not do it (IMO).
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  7. #17


    Hafnarfjrur IS
    Posts : 4,376
    Linux Centos 7, W8.1, W7, W2K3 Server W10


    Hi there

    Disable protected boot and allow legacy - then it will boot -- I've had LINUX running on an SP3 - works fine. The protected boot is the prtoblem I think you'll find.

    http://winsupersite.com/mobile-devic...ccess-firmware

    Read the bit about Secure Boot Control.

    As far as W10 preview is concerned - it was designed primarily for DESKTOP users to help them switch from W7 and XP. Touch is barely implemented on the preview so don't bother testing it (yet) on Touch devices.

    Cheers
    jimbo
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  8. #18


    Posts : 11
    Win 7 Pro


    Hey Jimbo, thanks for the reply.... already tried that. You basically get a 'red' Surface startup screen but same results; just bypasses the USB boot and goes into Win 10. I realize the preview was basically a desktop release but we just wanted to test on tablets. Bad idea... BTW: same thing happened on a SP2, they loaded Win 10 and now cannot recover. While I realize this seems like a firmware issue and not and OS issue, I am beginning to think Win 10 did something to make this happen. These devices SP2, SP3, will not boot from a USB drive. Google it and you will see others experiencing this issue.....
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  9. #19


    Posts : 11
    Win 7 Pro


    Also for anyone else out there trying this... when you change the firmware/BIOS to remove the SBC, and subsequently change it back (enable it), you continue to get the 'red' Surface upon start up from here on in.... MS needs to look into this... something is not right about these SPs. It does this on both the SP2 and SP3 Pro.
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  10. #20


    After you finish restoring, just turn on secure boot again and the red screen goes away.
      My System SpecsSystem Spec

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Surface Pro 3 will not boot from USB
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