Rollback to Win 8 with no media (Dell 2720)

Hi all,

Not had any luck with Dell here.

My touchscreen stopped working when I updated to 8.1, but the Dell I bought came with no media.

Do you know if there is some way for me to revert to the factory install of Win 8 (not 8.1) in this situation?

Thanks kindly,

Shawn

Welcome to EightForums

Have you made the OEM manufacturer's Recovery Disks?

I would recommend you making the OEM manufacturer's Recovery DVD's or USB drive.
or
You can order the Microsoft official OEM Recovery disks from the OEM manufacturer's website.

Windows 8 Dell Backup and Recovery - Windows 8 - Software & Operating Systems - Dell Community
http://www.dellbackupandrecovery.com/en-us/Index.html

Downloading and Installing Dell Backup and Recovery 1.5 on Windows 8 - YouTube


How to order Microsoft official Dell OEM manufacturer's Recovery Disks.
http://support.dell.com/support/edocs/systems/xlob/mmd/en/starting_DFIR.htm
Drivers & Downloads | Dell US
For US and CA Only
https://www.dell.com/support/diagnostics/us/en/19/nondiagnostichome




Dell Windows 8 Recovery.
Windows 8 - Recovery Media in 99 Seconds - YouTube
Recovering Windows using the Dell Direct USB Key - YouTube
Dell Direct USB Key Solution - YouTube
Dell Recovery Mode - Making Recovery CD - YouTube
http://www.dell.com/support/troubleshooting/us/en/19/KCS/kcsarticles/articleview?docid=608277

Welcome to EightForums

Have you made the OEM manufacturer's Recovery Disks?

I would recommend you making the OEM manufacturer's Recovery DVD's or USB drive.
or
You can order the Microsoft official OEM Recovery disks from the OEM manufacturer's website.

Windows 8 Dell Backup and Recovery - Windows 8 - Software & Operating Systems - Dell Community
http://www.dellbackupandrecovery.com/en-us/Index.html

Downloading and Installing Dell Backup and Recovery 1.5 on Windows 8 - YouTube


How to order Microsoft official Dell OEM manufacturer's Recovery Disks.
http://support.dell.com/support/edocs/systems/xlob/mmd/en/starting_DFIR.htm
Drivers & Downloads | Dell US
For US and CA Only
https://www.dell.com/support/diagnostics/us/en/19/nondiagnostichome




Dell Windows 8 Recovery.
Windows 8 - Recovery Media in 99 Seconds - YouTube
Recovering Windows using the Dell Direct USB Key - YouTube
Dell Direct USB Key Solution - YouTube
Dell Recovery Mode - Making Recovery CD - YouTube
http://www.dell.com/support/troubleshooting/us/en/19/KCS/kcsarticles/articleview?docid=608277

Wow, thank you so much. Lots to read and learn here...sounds like I'm good to go with all the links

Thanks again.
Shawn