Windows 8 and 8.1 Forums


Performing Clean Install Upgrade on Windows 8 Dell Laptop

  1. #11


    Posts : 6
    windows 8 core


    Quote Originally Posted by davehc View Post
    As you still have the partitions intact, have you tried the option to restore to factory settings?




    Remove any external drives and restart your Dell Inspiron laptop.
    Press 'F8' key continue until 'Advanced Boot Options' wouldn't be appear. You really have to thump the F8 fast!
    'Repair Your Computer' from the list and hit 'Enter'.
    Click 'Next' and login as the administrator account.
    Click 'Dell Factory Image Recovery and Data Safe options', select your language option and click 'Next'.
    Click the check box 'Yes, reformat hard drive and restore system software to factory condition' and click 'Next' to start the reset process…


    This s will erase all your previous changes that have been made to the Dell and reset the configuration settings to factory setting.

    A personal opinion,but, ref post #3´2, it would be a serious mistake to delete all the partitions, when you still, at this stage, have the recovery available.
    Hi dave!

    Yes, I am a bit nervous about losing the factory restore partition. But I'm interested in upgrading to 8.1 without installing the Dell preloaded software that seems to be causing the problems in my laptop. As I mentioned, this laptop has not worked properly from day 1. It would refuse to shut down properly, etc.

    Thanks for your help!

      My System SpecsSystem Spec

  2. #12


    Fair comment. I now have quite a few Dells in the family. As I just said in another thread, I was a little bold when I first encountered the UEFI, and the Dell partitions. I screwed up badly with the first two, by going ahead with what you are proposing.
    Luckily, my son is a Dell road technician and sorted it out for me. On his advice, next time I wanted to start over, I used the factory restore, biting my nails though the process. It works like a charm. It is possible that you have a driver conflict only, in the original factory installation. That, also, was sorted out by going to the Dell site and allowing them, through the Dell detect service, to scan my computer(s) and then offer me the drivers needed for updates - great service. All they need is the service tag, which is somewhere on your computer label.
      My System SpecsSystem Spec

  3. #13


    Posts : 879
    Windows 10


    NOTE: You can remove preloaded software (for example, Norton AntiVirus) from a new computer, before Windows 8 installation is finished. NOTE: This can be done even when you select the Reset your PC option.

    - When the "Your display language" screen appears (if displayed) or Out-Of-Box Experience (OOBE) screen (see screenshots below).

    - Press CTRL+SHIFT+F3.

    Click image for larger version

    Click image for larger version

    - Booting to Audit Mode starts the computer in the built-in administrator account and the System Preparation Tool appears (see screenshot below).

    Click image for larger version

    - Open "Programs and Features" and remove preloaded software (see screenshot below).

    NOTE: You can restart the computer after you uninstall program(s), the computer will continue to boot to Audit Mode.

    Click image for larger version

    NOTE: Make sure that you do not remove the drivers (see screenshot below).

    Click image for larger version

    - When everything is ready, select the options below and click OK.

    Click image for larger version

    - You can now continue Windows setup as normal.

    NOTE: Before upgrade to Windows 8.1 from the Windows Store, you do not need to install all Windows 8 updates from Windows Update. You only need to install KB2871389 update, then you’ll be able to install the Windows 8.1 update via the Windows Store. Download and install KB2871389 update from link or from Windows Update.

    KB2871389 (direct download link)
    - All supported x86-based versions of Windows 8: http://download.microsoft.com/downlo...871389-x86.msu
    - All supported x64-based versions of Windows 8: http://download.microsoft.com/downlo...871389-x64.msu

    But if you've opened the Windows Store and you don't see the Windows 8.1 update, then you will need to also install KB2917499 update.

    Other instructions.

    How to download and clean install Windows 8.1 if you have an OEM computer with UEFI firmware (BIOS) embedded Windows 8/8.1 product key. -> link
    Last edited by genet; 01 Dec 2014 at 13:59.
      My System SpecsSystem Spec

  4. #14


    Posts : 6
    windows 8 core


    Quote Originally Posted by davehc View Post
    Fair comment. I now have quite a few Dells in the family. As I just said in another thread, I was a little bold when I first encountered the UEFI, and the Dell partitions. I screwed up badly with the first two, by going ahead with what you are proposing.
    Luckily, my son is a Dell road technician and sorted it out for me. On his advice, next time I wanted to start over, I used the factory restore, biting my nails though the process. It works like a charm. It is possible that you have a driver conflict only, in the original factory installation. That, also, was sorted out by going to the Dell site and allowing them, through the Dell detect service, to scan my computer(s) and then offer me the drivers needed for updates - great service. All they need is the service tag, which is somewhere on your computer label.
    I might go down that route, just to test if these things sort themselves out and then do the 8.1 update via the store.
    To be totally fair, Dell doesn't install too much bloatware on the laptop, but I just can't figure out what is causing the constant crashes.

    If anyone can help me figuring out with a WhoCrashed dump , let me know!
      My System SpecsSystem Spec

  5. #15


    Just wanted to add. I have, on a couple of my Dells, taken the plunge and totaled all the Dell partitions. I don't think there is a likelihood of ever needing the factory restore, as I am well backed up. But. It could be useful in the event of you needing to sell your computer.
    I followed this very simple procedure:

    Set the UEFI BIOS to Legacy mode, then boot to the Windows 7 DVD and press SHIFT+F10, at the point to create or delete partitions to exit to a Command Prompt. Then type the following commands:
    This will delete everything, and leave your HD in virgin condition.

    1. DISKPART
    2. At the DISKPART prompt, type: LIST DISK (If system only has one hard drive, then disk 0 is the drive you are wanting to work on. If there are multiple disks, then determine the number of the drive you are re-partitioning.)
    3. At the DISKPART prompt, type: SELECT DISK
    4. At the DISKPART prompt, type: CLEAN (This command removes all partitions/volumes on the selected disk)
    5. At the DISKPART prompt, type: CONVERT MBR
    6. Type: EXIT


    You can now create new partitions on the target drive and install Windows whatever.
      My System SpecsSystem Spec

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Performing Clean Install Upgrade on Windows 8 Dell Laptop
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