Windows 8 and 8.1 Forums


Dell Windows 8 preinstalled laptop downgraded to windows 7

  1. #1


    Posts : 2
    Windows 7

    Dell Windows 8 preinstalled laptop downgraded to windows 7


    Hi All,
    My situation may look funny but please do help. I have purchased Dell Inspiron online from Dell website, the laptop arrived with windows 8 pre installed (Home edition). I had trouble installing few softwares, hence I downgraded my laptop to windows 7.. The mistake is that I didnt take a back up of the product key nor did I create a recovery disk. Now I am running on windows 7.. Can Anyone help me how do I go back to Windows 8.. I checked with Dell they said they have to send the recovery disk to my postal address. Which I am not currently residing.. Can anyone help me solve my problem.. Thanks a ton in advance..

      My System SpecsSystem Spec

  2. #2


    Canada
    Posts : 1,950
    windows 8.1 Update 1 Pro 64bit


    Will Dell not accept a change of address?
      My System SpecsSystem Spec

  3. #3


    Here is a link at Dell where you can request a recovery disk. It was free for me. I used this link a few days ago. It is for the U.S. and Canada only.
    They FedEx'ed me a Windows 8.1 OEM recovery DVD and a Drivers DVD.

    Dell - "Request backup and recovery discs for your device (US and Canada only)"
    http://dell.to/19q87KN

    I just read the info about your postal address. Sorry. If anyone else needs Dell disks and your PC is still covered by a warranty, the link above will get them to you.
      My System SpecsSystem Spec

  4. #4


    Posts : 2
    Windows 7


    Thank you very much for the replies guys.. But I am not in US right now.. That's my main problem.. :-(
      My System SpecsSystem Spec

  5. #5


    Canada
    Posts : 1,950
    windows 8.1 Update 1 Pro 64bit


    Do you have parents or friends living the US?
      My System SpecsSystem Spec

  6. #6


    Since Dell installed an OEM version of Windows, product key should be embedded in your computer bios. When you do get a copy of Windows 8, it will read the product key and activate the install. To view your product key, you can run the SHOWKEY.VBS script that's in this thread link:

    https://www.eightforums.com/installation-setup/19691-windows-8-product-key.html
      My System SpecsSystem Spec

Dell Windows 8 preinstalled laptop downgraded to windows 7
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