Windows 8 and 8.1 Forums


Windows 8.1 Recovery - Could not find recovery environment

  1. #1

    Windows 8.1 Recovery - Could not find recovery environment


    Hello dear friends,

    I believe that I have some serious problems in my laptop. I will list some of them, and I hope that maybe someone can help me out because I'm getting crazy with these issues!

    1. I cannot use recover options in Windows 8.1 because it says "Could not find recovery environment".

    2. When I go to Advanced Start up, under Recovery menu, it does not show Troubleshoot option.

    3. When I try to Create a Recovery drive, it says "We can't create a recovery drive on this PC".

    4. When I try to enable/disable "reagentc" in CMD, it says "Operation Failed:3".

    5. I cannot access in Bios, since I bought the laptop, and therefore I cannot re install a fresh copy of windows with my flash drive.

    Basically, I'm stuck.

    Hope someone can help me!
    Last edited by philbyk; 05 Apr 2015 at 06:45.

      My System SpecsSystem Spec

  2. #2


    Posts : 5,592
    ME, XP,Vista,Win7,Win8,Win8.1


    Welcome to EightForums

    Have you made the OEM manufacturer's Recovery Disks?



    information   Information

    We always assume you have made your Recovery Disks using the OEM manufacturer's Recovery Media Creator app the first day you had your new PC.
    & made the Startup Repair CD. (Windows 8 only)
    Recovery Drive - Create with USB Flash Drive in Windows 8
    System Repair Disc - Create in Windows 8 (Windows 8 only)





    I would recommend you making the OEM manufacturer's Recovery DVD's or USB drive.
    or
    You can order the Microsoft official OEM Recovery disks from the OEM manufacturer's website.

    Did you upgrade from Windows 8 to Windows 8.1?
      My System SpecsSystem Spec

  3. #3


    Thank you for your reply!

    I did not upgrade from Windows 8 to Windows 8.1, when I bought it, was upgraded already.

    I once used Remove Everything and Re install Windows, and it worked. But now, non of these options work. I don't know what happened. I believe that for all problems mentioned above exists one common problem, but unfortunately I don't know which.
      My System SpecsSystem Spec

  4. #4


    San Jose - California
    Posts : 2,848
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64
      My System SpecsSystem Spec

  5. #5


    Posts : 5,592
    ME, XP,Vista,Win7,Win8,Win8.1


    Try running Reset from OEM Recovery USB/DVD, or from the OEM tools.
    How to do a Reset:
    Reset Windows 8

    Click image for larger version
      My System SpecsSystem Spec

  6. #6


    Quote Originally Posted by topgundcp View Post
    Yes sure, here it is:

    Click image for larger version
      My System SpecsSystem Spec

  7. #7


    Quote Originally Posted by theog View Post
    Try running Reset from OEM Recovery USB/DVD, or from the OEM tools.
    How to do a Reset:
    Reset Windows 8

    Click image for larger version
    Like I said before; "2. When I go to Advanced Start up, under Recovery menu, it does not show Troubleshoot option."! So I cannot do that, troubleshoot option does not even appear.
      My System SpecsSystem Spec

  8. #8


    Posts : 5,592
    ME, XP,Vista,Win7,Win8,Win8.1


    Not from the desktop, from the OEM Recovery USB/DVD,
      My System SpecsSystem Spec

  9. #9


    San Jose - California
    Posts : 2,848
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64


    ok. This is exactly the same problem that I helped this gentleman last week. You need to open the Admin Command prompt
    1. Type: diskpart
    2. Type: Select disk 0
    3. Type list partition

    And look for the partition with "Recovery" label, Take a note of the size of the partition then follow the instruction from this post:
    Could not find recovery environment
      My System SpecsSystem Spec

  10. #10


    I will post some other screen shoots, to make it easier for you!

    Click image for larger versionClick image for larger versionClick image for larger versionClick image for larger version
      My System SpecsSystem Spec

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