Windows 8 and 8.1 Forums


failure of upgrading from windows 8 to .8.1

  1. #1


    Morocco
    Posts : 271
    Windows 8.1 64bit (6,3 Build 9600)

    failure of upgrading from windows 8 to .8.1


    Hello,
    I've tried to upgrade from windows 8 to windows 8.1, but it didn't work. all the steps of downloading and installing through Windows store went well, until the computer restarted and was configuring things then a blue screen appeared showing that the computer ran into a problem, then the procedure to go back to windows 8 started.
    I'm now working with windows 8. my computer came with windows 8.

      My System SpecsSystem Spec

  2. #2


    Posts : 146
    Windows 8 Pro


    Quote Originally Posted by NourinE View Post
    Hello,
    I've tried to upgrade from windows 8 to windows 8.1, but it didn't work. all the steps of downloading and installing through Windows store went well, until the computer restarted and was configuring things then a blue screen appeared showing that the computer ran into a problem, then the procedure to go back to windows 8 started.
    I'm now working with windows 8. my computer came with windows 8.
    Make sure you have all the latest updates for W8....Before trying to install W8.1 from the store.
      My System SpecsSystem Spec

  3. #3


    Morocco
    Posts : 271
    Windows 8.1 64bit (6,3 Build 9600)


    I've run a check for Windows Update earlier today, and have found that I should install only one update (KB2993651)
    I don't usually read about the updates, but I accidently googled about it and found it is released to fix a patch or such like (I can't understand that well), but some users says that it causes them reboot or startup issues (like BSOD and that what happened to me when I tried to install Windows 8.1), fortunately for me it doesn't.
    what is more, Microsoft strongly recommends removing a previous update which is KB2982791 right after installing KB2993651, for me I installed the latest without removing that KB2982791 without any issues.

      My System SpecsSystem Spec

  4. #4


    Morocco
    Posts : 271
    Windows 8.1 64bit (6,3 Build 9600)


    shall I just run a check to make sure that there are no more updates left? or I should wait for specific ones?
      My System SpecsSystem Spec

  5. #5


    Canada
    Posts : 1,950
    windows 8.1 Update 1 Pro 64bit


    No need to recheck windows updates.
    Disconnect all external devices from the computer.
    Temporarily disable your Avast Internet Security
    Now try the to update to 8.1
      My System SpecsSystem Spec

  6. #6


    Morocco
    Posts : 271
    Windows 8.1 64bit (6,3 Build 9600)


    ok, thanks a lot, I'll do
      My System SpecsSystem Spec

  7. #7


    Morocco
    Posts : 271
    Windows 8.1 64bit (6,3 Build 9600)


    the same problem (0xC1900101 - 0x40017)
      My System SpecsSystem Spec

  8. #8


    Canada
    Posts : 1,950
    windows 8.1 Update 1 Pro 64bit
      My System SpecsSystem Spec

  9. #9


    Canon City
    Posts : 249
    Windows 8.1 Pro 64 Bit


    Before reboot to do the upgrade make sure you do a clean boot

    How to perform a clean boot in Windows
      My System SpecsSystem Spec

  10. #10


    Morocco
    Posts : 271
    Windows 8.1 64bit (6,3 Build 9600)


    I've performed clean boot and disabled my antivirus temporarily and all the startup programs. it's now applying changes. let's see...
      My System SpecsSystem Spec

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failure of upgrading from windows 8 to .8.1
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