Windows 8 and 8.1 Forums


Reset you PC screen stuck on "please wait"

  1. #1


    Posts : 1
    windows 8

    Reset you PC screen stuck on "please wait"


    I have a toshiba laptop, windows 8. I am trying to do a factory reset of my laptop.
    However, once I proceed through the advanced options screen and select next for a reset I come to a blue screen with the words "Reset your PC" and below it please wait. The little white-dot circle keeps running but nothing is happening and it is not proceeding past this screen. Is it usual for this to take a little while? Should I be worried once it passes a certain time?

    Thank you

      My System SpecsSystem Spec

  2. #2


    Posts : 1,720
    Windows 8.1 Pro


    Quote Originally Posted by windows89 View Post
    I have a toshiba laptop, windows 8. I am trying to do a factory reset of my laptop.
    However, once I proceed through the advanced options screen and select next for a reset I come to a blue screen with the words "Reset your PC" and below it please wait. The little white-dot circle keeps running but nothing is happening and it is not proceeding past this screen. Is it usual for this to take a little while? Should I be worried once it passes a certain time?

    Thank you
    Hi 'windows89', welcome to Windows EightForums!

    Let it do its thing. I had one take 3 hours. DO NOT abort anything!
      My System SpecsSystem Spec

Reset you PC screen stuck on "please wait"
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