Does a new windows 8 have install disc?

bob astol

New Member
Messages
3
Hi, this is my first post. I let AVG remote access my computer and they crashed it , it's dead
Ok it gave me two options when I turned it back on, I picked the one that formatted the HD.
So I forgot to make a boot disc. My question is , if I buy windows 8 which it came with will
the install disc's have its own boot up on installing it.

Also what would be the best all around virus protection to buy. I need some thing that will
make the computer bullet proof.

Thx for any help.

bob
 

My Computer

System One

  • OS
    win 7 starter
    Computer type
    Laptop
    System Manufacturer/Model
    hp
    Memory
    1g
    Browser
    ie
    Antivirus
    microsoft

My Computer

System One

  • OS
    windows 8.1 Update 1 Pro 64bit
    System Manufacturer/Model
    Pavillion H8-1202
    CPU
    I7-2600 @ 3.4 GHz
    Motherboard
    PEGATRON
    Memory
    8 GB
    Graphics Card(s)
    NIVDIA GeForce GT 520
    Sound Card
    Realtek ALC656GR CODEC
    Monitor(s) Displays
    Samsung SyncMaster S22B350
    Screen Resolution
    1920X1080 32 bit color
    Hard Drives
    Samsung 850 EVO SSD 500GB
    Keyboard
    Razer Blackwidow Ultimate 2013
    Mouse
    Logitech M510
It sounds like you fell for a scam. I have a friend that Googled AVG and clicked the top most link. Well guess what, it wasn't the real AVG site. She called the 1-800 number and they convinced her to gave them remote access and they then proceeded to lock her out of her PC and demand money to undo it. They claimed her PC was infected and needed to be isolated from the internet. She suspected something wasn't right and asked me about it. I told her to call her credit card company right away and block any charges by this company. She got all her money back and eventually got her PC sorted out too.

If you buy a full Retail copy at a store you'll get install media. Just don't buy a Pro Pack, its just an upgrade key with no media. If you buy online, depending on where you buy it from, it may be a download or physical media. Read the fine print if you order online.

If you check your manual you may find that there is a key you can press during boot up to do a factory reset. I'd try that first, if it works it should put it back to the original factory condition it was in when you first turned it on.
 

My Computer

System One

  • OS
    Windows 10 Education 64 Bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Asus
    CPU
    AMD Phenom II X4 980 Black Edition Deneb 3.7GHz
    Motherboard
    ASUS M4N68T-M V2 µATX Motherboard
    Memory
    8GB 4GBx2 Kingston PC10600 DDR3 1333 Memory
    Graphics Card(s)
    NVIDIA Geforce GT640 2 Gig DDR3 PCIe
    Sound Card
    VIA VT1708s High Definition Audio 8-channel Onboard
    Monitor(s) Displays
    22" LG E2242 1080p and 2 19" I-INC AG191D
    Screen Resolution
    1280x1024 - 1920x1080 - 1280x1024
    Hard Drives
    Crucial MX100 256 GB SSD and 500 GB WD Blue SATA
    PSU
    Thermaltake TR 620
    Case
    Power Up Black ATX Mid-Tower Case
    Cooling
    Stock heatsink fan
    Keyboard
    Logitech Wireless K350 Wave
    Mouse
    Logitech M570 Trackball and T650 TouchPad
    Internet Speed
    80 Mbps Down 30 Mbps Up
    Browser
    Internet Explorer 11
    Antivirus
    Windows Defender
    Other Info
    HP DVD1040e Lightscribe - External USB2
Welcome to Windows Eight Forums, bob astol. Sorry to read of your misfortune!

Was it the HP Recovery Manager or the Windows recovery you performed the formatting of the HD with?

At this point you may have to order installation discs from HP or restore from the restore partition if HP provided one. If provided, open this link, scroll down to the "Recovery when Windows 8 does not start correctly" section and follow the instructions there.

Performing an HP System Recovery (Windows 8) | HP® Support

So far as AV, most AV guru members here claim that the integrated Windows Defender along with Malwarebytes is sufficient for home use. A business running multiple machines and servers is a different situation.

http://www.eightforums.com/system-security/7630-latest-version-malwarebytes.html
 

My Computer

System One

  • OS
    8.1 Pro X64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Acer T690
    CPU
    Intel Pentium D Dual Core
    Motherboard
    Acer/Intel E946GZ
    Memory
    2GB (max upgrade)
    Graphics Card(s)
    Intel Graphics Media Accelerator 3000 - PCI Express x16
    Sound Card
    Integrated RealTek ALC888 high-definition audio with 7.1 channel audio support
    Monitor(s) Displays
    Acer AL1917W A LCD
    Screen Resolution
    1440 X 900
    Hard Drives
    350 GB Seagate Barracuda 7200.10
    Thumb drives
    PSU
    Standard 250 watt
    Case
    Desktop 7.2" (183mm) W x 17.5" (445mm) L x 14.5"
    Cooling
    Dual case fans + CPU fan
    Keyboard
    Acer Windows PS/2
    Mouse
    Wireless Microsoft Arc
    Internet Speed
    54mbp/s
    Browser
    IE11
    Antivirus
    Defender
    Other Info
    Office Pro 2013 / Nokia Lumia 1520 Windows Phone 8.1DP GDR1
boot disc

The Toshiba laptop won't go any further than turning on. A black screen appears and in the top left hand corner
it says no bootable disc, can't go beyond that. I need to get a windows 8 version that sets up the computer without
me getting something else to help it along. The hard drive have been formatted already because that was the only option I had after AVG got control of it.

Think of it being a brand new HD and your installing win 8 or win 8.1 (or what ever there up to now) for the first time.


thx
bob
 

My Computer

System One

  • OS
    win 7 starter
    Computer type
    Laptop
    System Manufacturer/Model
    hp
    Memory
    1g
    Browser
    ie
    Antivirus
    microsoft
As mentioned, one option is to contact Toshiba and order a set of recover disk for that make and model. The other option is to buy Windows 8 or 8.1 and use that to do a clean install. Retail DVD's are bootable, OEM system builder DVD's are too. On Windows PC's that come with Windows 8 or 8.1 preinstalled at the factory the product code is embedded in the BIOS. Did this PC ship with Windows 8.0 or 8.1?
 

My Computer

System One

  • OS
    Windows 10 Education 64 Bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Asus
    CPU
    AMD Phenom II X4 980 Black Edition Deneb 3.7GHz
    Motherboard
    ASUS M4N68T-M V2 µATX Motherboard
    Memory
    8GB 4GBx2 Kingston PC10600 DDR3 1333 Memory
    Graphics Card(s)
    NVIDIA Geforce GT640 2 Gig DDR3 PCIe
    Sound Card
    VIA VT1708s High Definition Audio 8-channel Onboard
    Monitor(s) Displays
    22" LG E2242 1080p and 2 19" I-INC AG191D
    Screen Resolution
    1280x1024 - 1920x1080 - 1280x1024
    Hard Drives
    Crucial MX100 256 GB SSD and 500 GB WD Blue SATA
    PSU
    Thermaltake TR 620
    Case
    Power Up Black ATX Mid-Tower Case
    Cooling
    Stock heatsink fan
    Keyboard
    Logitech Wireless K350 Wave
    Mouse
    Logitech M570 Trackball and T650 TouchPad
    Internet Speed
    80 Mbps Down 30 Mbps Up
    Browser
    Internet Explorer 11
    Antivirus
    Windows Defender
    Other Info
    HP DVD1040e Lightscribe - External USB2
boot disc

It came with Windows 8. it's only about 1 yr old
I don't use computers for more that watching movies , email , or printing. But now that I know there's a way
to reinstall windows I will buy my own disc's just in case this happens again . Thx for the info

Just to prepare myself for the shock about how much would this cost. Also what would be the best virus program
to buy, I had webroot but when the guy from AVG did a scan it came up with thousands of infected files , I should say one file that seemed to have been download over and over and was running in the background . I can't see how webroot could have missed all that?
I knew there was something wrong because it started doing weird things. However everything I used it for still worked until AVG gained access to it, I kinda think they ****ed it up on purpose from the way they were acting when I
didn't go for their $300 fix.
 

My Computer

System One

  • OS
    win 7 starter
    Computer type
    Laptop
    System Manufacturer/Model
    hp
    Memory
    1g
    Browser
    ie
    Antivirus
    microsoft
Like I said, that wasn't the real AVG web site, it was a scam site, all they wanted was your money. If the original install wasn't the special "single language" version a Retail Windows 8.0 DVD should read and use your embedded OEM key. My Microsoft 8.0 ISO read and used the embedded 8 Core key in my ASUS laptops BIOS and installed 8 Core automatically. I wasn't prompted to enter a key and it activated automatically online. You can also install 8.1 and activate with your 8.0 key. http://www.eightforums.com/installa...retail-windows-8-1-windows-8-product-key.html. If your actually going to buy Windows 8 I'd buy 8.1. Ordering a set of recovery disks should be a lot cheaper though. The only glitch with that is all the factory bloat ware will be reinstalled.
 

My Computer

System One

  • OS
    Windows 10 Education 64 Bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Asus
    CPU
    AMD Phenom II X4 980 Black Edition Deneb 3.7GHz
    Motherboard
    ASUS M4N68T-M V2 µATX Motherboard
    Memory
    8GB 4GBx2 Kingston PC10600 DDR3 1333 Memory
    Graphics Card(s)
    NVIDIA Geforce GT640 2 Gig DDR3 PCIe
    Sound Card
    VIA VT1708s High Definition Audio 8-channel Onboard
    Monitor(s) Displays
    22" LG E2242 1080p and 2 19" I-INC AG191D
    Screen Resolution
    1280x1024 - 1920x1080 - 1280x1024
    Hard Drives
    Crucial MX100 256 GB SSD and 500 GB WD Blue SATA
    PSU
    Thermaltake TR 620
    Case
    Power Up Black ATX Mid-Tower Case
    Cooling
    Stock heatsink fan
    Keyboard
    Logitech Wireless K350 Wave
    Mouse
    Logitech M570 Trackball and T650 TouchPad
    Internet Speed
    80 Mbps Down 30 Mbps Up
    Browser
    Internet Explorer 11
    Antivirus
    Windows Defender
    Other Info
    HP DVD1040e Lightscribe - External USB2
It came with Windows 8. it's only about 1 yr old
I don't use computers for more that watching movies , email , or printing. But now that I know there's a way
to reinstall windows I will buy my own disc's just in case this happens again . Thx for the info

Just to prepare myself for the shock about how much would this cost. Also what would be the best virus program
to buy, I had webroot but when the guy from AVG did a scan it came up with thousands of infected files , I should say one file that seemed to have been download over and over and was running in the background . I can't see how webroot could have missed all that?
I knew there was something wrong because it started doing weird things. However everything I used it for still worked until AVG gained access to it, I kinda think they ****ed it up on purpose from the way they were acting when I
didn't go for their $300 fix.

as all ready said it was not avg that got hold of your computer ,it was a scam crook,and you fell for there scam ,be careful what you click on in the future
 

My Computer

System One

  • OS
    win8.1.1 enterprise
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Hinze57
    CPU
    AMD FX 6100 6core 3.30gHz
    Motherboard
    gigibyte ga-78lmy-s2p
    Memory
    4gig ddr3
    Graphics Card(s)
    Radon hd5000 Series
    Sound Card
    onboard realtek hd
    Monitor(s) Displays
    19" viewsonic/ 22"Samsung
    Screen Resolution
    1680x1050
    Hard Drives
    128gig ssd Kingston
    80gig WD 10000 rpm spinner
    Case
    micro
    Keyboard
    microsoft curve 200
    Mouse
    Logitech wireless M215
    Internet Speed
    high speed 20
    Browser
    ie 11
    Antivirus
    windows defender
    Other Info
    updated enterprise apr 2/14
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