Windows 8 and 8.1 Forums


my windows 8 recovery drive not found. trying to recover

  1. #1


    Posts : 2
    windows 8.1

    my windows 8 recovery drive not found. trying to recover


    My Acer Aspire A7600U-UR24 came with windows 8. I made a recovery drive by choosing "create recovery drive" in windows 8. After making the drive i installed windows 8.1 from DVD. Some time later I tried to restore it back to factory with my recovery usb. Every time I try I get "windows cannot find a system image on this computer" even though my flash drive is plugged in. I tried booting from the drive, doesn't seem to work. Not sure if my windows 8.1 version not being activated has anything to do with it (I installed 8.1 on 2 computers from the same dvd didn't realize i couldn't do that) . but I think I should still be able to boot from the drive. I need help.

    I was thinking if the problem is my flash drive, can I somehow transfer the system image from one flash drive to another?

    here's the screens:

    at this point there should be an option for windows 8 but there's not.

      My System SpecsSystem Spec

  2. #2


    Canada
    Posts : 1,950
    windows 8.1 Update 1 Pro 64bit


    If I understand correctly you created a USB Recovery Drive when you had Windows 8. It only contains files that help recover Window 8 in the event of a problem, it will not contain the factory recovery partition. It is of no value now since you tried to install Windows 8.1 by DVD. Was it an update version or upgrade to Pro?

    Should you wish to return to Windows 8 OEM you must use the recovery partition process as outlined by Acer to reset to Factory Conditions. Hopefully the recovery partition was not corrupted when to tried to go to Windows 8.1. If it was, you will have to order Recovery Disks from Acer for a nominal charge.

    Others here on this forum may have different ideas or understood your problem differently.
      My System SpecsSystem Spec

  3. #3


    Posts : 5,360
    7/8/ubuntu/Linux Deepin


    Depends what kind of recovery drive you made. If you didn't check the box "copy recovery partition to recovery drive", then you will only have winre.wim on your flash drive.

    However, your recovery os image for win 8 should still be on your hard drive.

    That would have been put there by the oem. It is used for Refresh or Reset.

    A system image is something different - you would have needed to create that yourself, using the built in system imaging program. If you haven't made one, there is no chance of finding it.
      My System SpecsSystem Spec

  4. #4


    Posts : 2
    windows 8.1


    Nuccii is completely right. I didn't understand that when making my recovery drive I wasn't copying the system image. I'm officially screwed because I did erase all partitions during the windows 8.1 install. No biggie tho, My main reason was to go back to factory so I had an activated version of windows, but 8.1 seems to be letting me use it without activating tho so well see. Thanks again for the replies.
      My System SpecsSystem Spec

  5. #5


    Canada
    Posts : 1,950
    windows 8.1 Update 1 Pro 64bit


    Glad to have been of help.
      My System SpecsSystem Spec

my windows 8 recovery drive not found. trying to recover
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