Windows 8 and 8.1 Forums


Fresh Windows 8.1 Install Problem. Cannot Format Drive.

  1. #1


    Posts : 9
    Windows 8.1

    Fresh Windows 8.1 Install Problem. Cannot Format Drive.


    Hey guys, I am completely stumped on this one. About a month ago my laptop's hard drive crapped out on me so I decided to purchase a SSD to replace the operating system.

    My SSD I bought is a Cruical m500
    (Link to the SSD: Crucial M500 CT120M500SSD1 7mm (with 9.5mm adapter) 2.5" MLC Internal Solid State Drive (SSD) - Newegg.com)

    (Link to Laptop: HP ENVY TouchSmart m6-k022dx 15.6" Sleekbook - AMD A10 Quad Core 2.1GHz, 6GB RAM, 750GB Hard Drive)

    So here is where I am now, I have to start from scratch and use this SSD to install a new OS on it. Once I got it, I installed Win 7 on it but I realized that my MOBO doesn't have ANY drivers for Win 7 and it was running way too slow and I was unable to install.

    Since then, I have obtained a copy of Win 8.1 and I am attempting to install it. I cannot format my SSD correctly to take the OS. It will not let me use commands in DISKPART such as (format fs=ntfs). I keep getting an error that the parameters are not correct.

    The Windows installer cannot format it correctly either and I continue to get an error where it states that Windows cannot format the partition. There has been for some reason once in a blue moon that I was able to format it and once it gets to the end of the installation it states that there is a corrupt file on the install.

    I know that there is nothing wrong with my copy of Windows 8 because it has been used to install on other systems and the USB is completely new. Before my system crashed I was running just generic Windows 8 so I have no idea if that is why I cannot install Windows 8.1.

    I am dumbfounded, gentleman and I could use all of the help in the world for this one.

    Thank you.

      My System SpecsSystem Spec

  2. #2


    Posts : 22,582
    64-bit Windows 10


    Hello Sieg3n, and welcome to Eight Forums.

    See if running a "clean" command (not "clean all") in a command prompt at boot will be able to wipe the hard drive for you. Afterwards, skip creating a new primary partition, and see if you are able to select the "unallocated" space during installation to install Windows 8.1 to.

    Disk - Clean and Clean All with Diskpart Command - Windows 7 Help Forums
      My System SpecsSystem Spec

  3. #3


    Posts : 9
    Windows 8.1


    Thank you, Brink.

    I have performed those steps and still Windows gives me an error stating that it cannot create a partition.
      My System SpecsSystem Spec

  4. #4


    Posts : 22,582
    64-bit Windows 10


    What's the full error message?

    Does the drive show up as unallocated like at step 7 and 8 below during the installation?

    Clean Install - Windows 8
      My System SpecsSystem Spec

  5. #5


    Posts : 9
    Windows 8.1


    Brink, the current error message I am getting goes as follows.

    "Windows could not format a partition on disk 0. The error occurred while preparing the partition selected for installation. Error code: 0x80070057"
      My System SpecsSystem Spec

  6. #6


    Posts : 22,582
    64-bit Windows 10


    Hmm, that's not a good sign.

    Go ahead and try the clean command again, but this time see if you are able to create the new primary partition before trying to install Windows.

    Disk - Clean and Clean All with Diskpart Command - Windows 7 Help Forums
      My System SpecsSystem Spec

  7. #7


    Posts : 9
    Windows 8.1


    Brink, see that's the weird thing. I can manually create a partition without any error. I cannot format those partitions though into NTFS. Windows will recognize the partitions when I go through the setup but they cannot format it.
      My System SpecsSystem Spec

  8. #8


    Posts : 22,582
    64-bit Windows 10


    As a last resort, see if updating the firmware for the Crucial M500 SSD may help.

    If you are able to do so in Windows, then you can use the left option. If not, then you can use the right option to do so at boot.

    Crucial.com - SSD support

    Afterwards, see if you are able to successfully clean and/or format the drive.


    Click image for larger version
      My System SpecsSystem Spec

  9. #9


    Posts : 9
    Windows 8.1


    Brink, thanks a bunch man. I will try that and let you know. I appreciate the help!
      My System SpecsSystem Spec

  10. #10


    Posts : 9
    Windows 8.1


    Alright, so here is where I am at. I downloaded the firmware update but unfortunately my SSD already had the update.

    I am also noticing that whenever I partition my drive it immediately shows that I have 0 MB free on it. I have to CMD Clean it in order to get the space back.

    It is still not letting me format it into NTFS and it continues to tell me that the "Parameter is incorrect".
      My System SpecsSystem Spec

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Fresh Windows 8.1 Install Problem. Cannot Format Drive.
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