Windows 8 and 8.1 Forums


Unable to refresh or reset PC after Automatic Repair fail

  1. #1


    Posts : 4
    Windows 8

    Unable to refresh or reset PC after Automatic Repair fail


    My PC fails to boot into Windows and launches Automatic Repair to attempt to repair Windows. When i try to refresh or reset alway get msg " there is a problem resetting your pc, no changes are made" My PC is preinstalled so no I don't have recovery CD/DVD
    Here pics

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    Last edited by Brink; 07 Jun 2014 at 13:05. Reason: embedded images

      My System SpecsSystem Spec

  2. #2


    Posts : 1,121
    Windows 8.1 x64


    It may take an Automatic Repair several times to complete a repair. If you have allowed it to do that, have you tried any of the Startup Settings on the advanced options to see if you can repair it?

    Do you have any idea why it might have gone into the repair mode?

    Have you tried doing the Factory Reset procedure for the system?

    Edit: When you system does an automatic repair, it is supposed to create a log file called srttrail.txt. This file is located in the directory below. If you can get into the command prompt and navigate to that location, you might be able to copy the file to a flash drive so you could attach it. Maybe it will have some information.

    C:\Windows\System32\LogFiles\Srt

    If you need to find the drive letter for a flash drive, use diskpart.
    Last edited by Saltgrass; 09 Jun 2014 at 09:16.
      My System SpecsSystem Spec

  3. #3


    Posts : 4
    Windows 8


    Quote Originally Posted by Saltgrass View Post
    It may take an Automatic Repair several times to complete a repair. If you have allowed it to do that, have you tried any of the Startup Settings on the advanced options to see if you can repair it?

    Do you have any idea why it might have gone into the repair mode?

    Have you tried doing the Factory Reset procedure for the system?

    You might check the thread below. The poster was in about the same situation as you, but had already reset back to Windows 8.0, thus the additional 450 MB Recovery Partition.

    Too many recovery partitions?
    I have allowed it to repair BUT always get same as first pic

    I have tried option on startup setting to disable anti virus and enable safe mode but don't seem to work at all

    About factory reset thing i have no idea how to do that

    PS. My Windows is 8 not 8.1

    Edit is there anyway i can use recovery im thing in last pic ?
      My System SpecsSystem Spec

  4. #4


    Posts : 1,121
    Windows 8.1 x64


    You might check my first post since I edited it.

    The factory options for an ASUS system are probably F9 during boot. Your owner's manual should tell you.
      My System SpecsSystem Spec

  5. #5


    Posts : 1,121
    Windows 8.1 x64


    If you go into the Recovery Command prompt, try running Reagentc /info to see if your Recovery Image is registered. To run the utility from the command prompt, you have to start it from the C:\Windows\System32 folder.
      My System SpecsSystem Spec

  6. #6


    Posts : 4
    Windows 8
      My System SpecsSystem Spec

  7. #7


    Posts : 1,121
    Windows 8.1 x64


    The OEM option might be using the same Advanced Options. But I suppose using the Reset there does the same thing?

    So it would seem the Recovery Image is either not present, or not registered and the reagent /info command mentioned in the earlier post might determine that. If it isn't, I am not sure it can be repaired from the recovery environment. Are you having to sign in when you open the Command Prompt?

    It might also be the problem is keeping the Recovery Image from being accessed.. Any previous problems with the system you are aware of?

    The SRTTrail.txt appears to be of no help.
      My System SpecsSystem Spec

  8. #8


    Posts : 4
    Windows 8


    Problem solved
    I did follow
    Unable to refresh or reset PC after Automatic Repair fails in Windows 8
    ren system system.001 on command prompt
    Then i try reset again and somehow its work
    anyway thank you for your help ❤ Saltgras
      My System SpecsSystem Spec

  9. #9


    Posts : 1,121
    Windows 8.1 x64


    Thanks, I will keep that in mind for the future. I would not have though your Registry would have been corrupted, but it appears it was.

    Windows 7 had a repair option called "Last Known Good" which would replace the registry hives with an earlier version, but it looks like that is not available to the user in Windows 8.
      My System SpecsSystem Spec

  10. #10


    Windows 7 had a repair option called "Last Known Good" which would replace the registry hives with an earlier version, but it looks like that is not available to the user in Windows 8.
    Not exactly. "Last known good configuration" will only try to use the secondary "Controlset".Usually there will be at least two Controlset in all systems and may more in some systems (Controlset001, Controlset002 etc). Default "Controlset" to be used is determined by the value stored in HKEY_LOCAL_MACHINE\SYSTEM\Select key. When we select "Last known good configuration", secondary controlset will be used. So if the "System" hive file is corrupted, both controlsets will be unavailable - "System Restore" or manual hive file replacement from "Regback" folder will be necessary.

    Along with the dumbest decisions by Microsoft to hide shutdown option, bury "Safe Mode" etc, geniuses at Redmond decided that "last known good" is no longer requires as "Windows 8" is never going to be failed to boot. Fortunately we can still enable that option manually.

    I Know Better: How to enable the Last Known Good Configuration in Windows 8
    Last edited by Anshad Edavana; 09 Jun 2014 at 23:06.
      My System SpecsSystem Spec

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