KB2955164 - fails to install

exitguy

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Location
Melbourne Australia
Downloaded via MS Update fine, it went through the installation process and then requested a Restart, clicked the button and it went into restart mode. Got to about 90% and then said it would not finish the installation and was going to undo the update. Does the undo and system works ok.
MS say it needs to have had KB2919355 previously installed, which according to my update history was successfully done April 17th - I have also tried to update via the MS Download Centre selecting only the 1st (exclude Server and x64 updates) but still the same problem. Any ideas suggestion etc.
kb2955164 - Search Microsoft.com
 

My Computer

System One

  • OS
    Win8.1 Pro x32 (DT) & Win8.1 x32 (T)
    Computer type
    PC/Desktop
    System Manufacturer/Model
    HP Pro 3000 SFF & ASUS T100
Try enabling App Readiness in the services tab of Msconfig, reboot and try to install the update.. Once done, disable the App Readiness.

It may take longer to boot until disabled again.
 

My Computer

System One

  • OS
    windows 8.1 Update 1 Pro 64bit
    System Manufacturer/Model
    Pavillion H8-1202
    CPU
    I7-2600 @ 3.4 GHz
    Motherboard
    PEGATRON
    Memory
    8 GB
    Graphics Card(s)
    NIVDIA GeForce GT 520
    Sound Card
    Realtek ALC656GR CODEC
    Monitor(s) Displays
    Samsung SyncMaster S22B350
    Screen Resolution
    1920X1080 32 bit color
    Hard Drives
    Samsung 850 EVO SSD 500GB
    Keyboard
    Razer Blackwidow Ultimate 2013
    Mouse
    Logitech M510
Try enabling App Readiness in the services tab of Msconfig, reboot and try to install the update.. Once done, disable the App Readiness.

App Readiness is Enabled, as well as all other MS items, none has never been changed since initial purchase and updates.

Ran dism /online /cleanup-image /restorehealth =====> No problems detected :D
Ran sfc /scannow =====> No Problems detected :D
Turned Off AV software and tried update again, same result as originally (Undo changes and Restart) :(
System works fine, just can't get this update to do it's thing :eek:
 
Last edited:

My Computer

System One

  • OS
    Win8.1 Pro x32 (DT) & Win8.1 x32 (T)
    Computer type
    PC/Desktop
    System Manufacturer/Model
    HP Pro 3000 SFF & ASUS T100

My Computer

System One

  • OS
    windows 8.1 Update 1 Pro 64bit
    System Manufacturer/Model
    Pavillion H8-1202
    CPU
    I7-2600 @ 3.4 GHz
    Motherboard
    PEGATRON
    Memory
    8 GB
    Graphics Card(s)
    NIVDIA GeForce GT 520
    Sound Card
    Realtek ALC656GR CODEC
    Monitor(s) Displays
    Samsung SyncMaster S22B350
    Screen Resolution
    1920X1080 32 bit color
    Hard Drives
    Samsung 850 EVO SSD 500GB
    Keyboard
    Razer Blackwidow Ultimate 2013
    Mouse
    Logitech M510

My Computer

System One

  • OS
    Win8.1 Pro x32 (DT) & Win8.1 x32 (T)
    Computer type
    PC/Desktop
    System Manufacturer/Model
    HP Pro 3000 SFF & ASUS T100
Uninstall it and try, you may reinstall it again after.
 

My Computer

System One

  • OS
    windows 8.1 Update 1 Pro 64bit
    System Manufacturer/Model
    Pavillion H8-1202
    CPU
    I7-2600 @ 3.4 GHz
    Motherboard
    PEGATRON
    Memory
    8 GB
    Graphics Card(s)
    NIVDIA GeForce GT 520
    Sound Card
    Realtek ALC656GR CODEC
    Monitor(s) Displays
    Samsung SyncMaster S22B350
    Screen Resolution
    1920X1080 32 bit color
    Hard Drives
    Samsung 850 EVO SSD 500GB
    Keyboard
    Razer Blackwidow Ultimate 2013
    Mouse
    Logitech M510
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