Windows 8 and 8.1 Forums


Persisted problem with 0xc0000185

  1. #1


    Posts : 7
    window 8.1 64 bit

    Persisted problem with 0xc0000185


    Hi everyone,

    I come across this forum when i was googling my problem. After a bit of digging, i cant really found any solution for my situation. And Brink seems really friendly, i decided to create a new post. Hope it does not trouble you guys.

    My laptop is ASUS S46C, come with window 8 OEM 64bit. As a diligent updater, i gt 8.1 through the window store.
    A few days ago, i gt error code 0xc0000185 with the BSOD. I borrowed a window 8 dvd and somehow able to bypass the problem without reinstalling the window.

    But now the system seems corrupted or lack of some system files as explorer and firefox always freeze. But when i tried to refresh/reset the BSOD appeared again with the error code 0xc0000185.

    I have tried to created an iso file but both the normal product ID and the product key i found by Belarc Advisor does not work. I guess OEM key is no use after all.

    So can i know what are my options? Those freezes are killing me.

    Thanks a lot for those who concern my problems

      My System SpecsSystem Spec

  2. #2


    Posts : 7
    window 8.1 64 bit


    Ummmmm no one encounter this before?
      My System SpecsSystem Spec

  3. #3


    Canada
    Posts : 1,950
    windows 8.1 Update 1 Pro 64bit


    From an elevated command prompt type and run sfc /scannow.

    If it cannot repair errors, run Dism /Online /Cleanup-Image /RestoreHealth

    Then run the sfc command again.
      My System SpecsSystem Spec

  4. #4


    Posts : 7
    window 8.1 64 bit


    It did work. But can you tell me the purpose of it?
    Can i refresh/reset my system without any gimmick now?
    Coz after scanning the hanging problem is still there.
    i figured out the reasons for my freeze because the disk is always at 100%. Im googling to fix that problem now.

    And actually i think the disk is always full because of the express cache. Anyone knows how to fix this?
      My System SpecsSystem Spec

  5. #5


    Canada
    Posts : 1,950
    windows 8.1 Update 1 Pro 64bit


    The purpose of sfc and dism is to repair corrupt system files.

    It would be a good idea to clean up your system using a program like ccleaner

    Don't worry about your OEM key, it is embedded in your BIOS. You may refresh your system if you wish but be aware you will have to reinstall all your apps. Be sure to back up your data files before doing this.
      My System SpecsSystem Spec

  6. #6


    Posts : 7
    window 8.1 64 bit


    The problem is i cant refrest/reset normally. Whenever i refresh/reset the blue screen of death appear with error code 0xc000185.
    An alternative option for me is to reinstall window. But since win8 come with the laptop, i dont have a cd. And if i want to burn my version of window to the dvd, my oem key doesnt work.
    So i guess ill make do with the error code and try to keep my disk unoccupied. Ill give ccleaner a try. Thanks
      My System SpecsSystem Spec

  7. #7


    Canada
    Posts : 1,950
    windows 8.1 Update 1 Pro 64bit


    If there is a recovery partition in the computer, you may reset Windows to Factory conditions as when you got the computer. All your 3rd party apps will have to reinstalled and data will be lost so backup your data before you do anything. You will have to do the Windows update thing again also.

    Failing that, you could probably order recovery disks from Asus.
      My System SpecsSystem Spec

  8. #8

    asus


    Hi Lyncaoden,
    Before you upgraded to 8.1, did you go to the asus site for your model???

    There a loads of updates for that model >> prior << to upgrading to 8.1, including 1 for the express cache.

    I would suggest you restore to factory default and then go to Asus site for your model, plus letter (1 of 3), do their updates then upgrade to 8.1

    Roy
      My System SpecsSystem Spec

  9. #9


    Posts : 7
    window 8.1 64 bit


    Hey Roy, sorry for the late reply

    I tried to go to asus support site but there is not much there to update. On the other hand, there is ASUS live update pre installed in my laptop and everything is up to dated ( I never see new updates though )

    And there is a new problem poping up : NVIDIA release its new driver yesterday and i failed to install it even in safe mode. ( compatibility is fine )

    Supposed now i reinstall window 8, is my hybrid hard drive of 24gb ssd and 500gb of hdd be a problem? Like which part to install it?
      My System SpecsSystem Spec

  10. #10

    have look


    well,
    if found over 100 listed for the 'a', some will be updates of updates, didnt look at the others, see screenshots
    On my live update , ive upated 3 progs and bios since november(lappy came as W8)
    Roy
    Attached Thumbnails Attached Thumbnails s46c.PNG   s46opt.PNG  
      My System SpecsSystem Spec

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Persisted problem with 0xc0000185
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