Solved I need to do a Refresh of Windows 8.1 - UEFI or not?????

Bazzer

New Member
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Location
Hampshire UK
I'm having absolutely no joy trying to install KB2919442 and KB2919355 on my Windows 8.1 Pro 64bit PC, I just keep getting the message "The update is not applicable to your computer" so I guess I'm going to have to do a "Refresh" of Windows 8.1 to allow me to get the Windows 8.1 "Update". (I swear it shouldn't be this difficult)

I've mounted the Windows 8.1 ISO and have a bootable DVD with version 6.3.9600.16384 of the setup.exe (I hope that will be the 8.1 and not 8 but knowing my luck it'll be the wrong version).

When I put the DVD in my PC's DVD drive then restart the PC and go to my BIOS and select my PC to boot from DVD I get two options:-

P4: Optiac DVD RW AD-7800H "OR"
UEFI: P4: Optiac DVD RW AD-7800H

Which should I choose, the motherboard is an Asus Maximus V Gene that uses the enhanced BIOS that is mouse operated, does that mean I need to the UEFI option?
 

My Computer

System One

  • OS
    Windows 8 Pro 64-bit
Hi

All UEFI motherboards allow installing Windows in either UEFI mode or legacy ( CSM ) mode. So you should first check the boot mode of currently installed OS before refreshing. Please upload a "System Information Report" with next reply and i then i can tell you which option to choose.

You can open the "System Information Utility" by entering "Msinfo32.exe" in the RUN dialogue. Then choose "File -->Save" to save the report and zip it. Attach the zipped report with next reply.
 

My Computer

System One

  • OS
    Windows 7
Hi Anshad and thanks for the quick reply.

I ran Msinfo32.exe as you suggested and on the first page, System Summary, it says

Item, BIOS MODE Value LEGACY.

Can I assume that I need to "Refresh" Windows 8.1 in the non UEFI mode or do you need the file to be certain?
 

My Computer

System One

  • OS
    Windows 8 Pro 64-bit

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    System Manufacturer/Model
    Lenovo G580
    CPU
    Intel Core i5-3230M
    Memory
    8 GB
    Graphics Card(s)
    Intel HD Graphics 4000
    Browser
    Microsoft Edge
    Antivirus
    Windows Defender, standard user account
    Other Info
    UEFI firmware (BIOS) embedded Windows 8 product key.
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