Windows 8 and 8.1 Forums


Acer Aspire XC-603G-UW31 Windows Downgrade Problem.

  1. #1


    Posts : 1
    Windows 8.1

    Acer Aspire XC-603G-UW31 Windows Downgrade Problem.


    I just went out a 2 days ago and bought an Acer Aspire XC-603G-UW31 for my mother, who was in desperate need of a new computer, and barely understands "Windows 7" after 4 years of use, let alone "Windows 8.1". So, I decided to get it and downgrade the OS for her. After getting it home and setting it up, I updated to the newest version of the BIOS. I downloaded a copy of all the important drivers from the Acer website, and I got out my Windows 7 disks. I tried the setup from the desktop first, and it worked fine until it restarted the computer... Because after I got past the "Loading Windows Files" screen, and on to the "Starting Windows", 2 of the 4 dots appeared on the screen and it froze and gave me a red bar across the top... So I went into the BIOS and was sure that secure boot was off, and spent almost an hour searching for my "Launch CSM" option, only to come to the conclusion that it doesn't exist... So, I tried the installation 2 more times, one with a fresh boot, and the other from the desktop, both ending it that frozen splash screen... So, I contacted Acer, and after climbing the ladder of tech support and supervisors, they have given me the awesome advise along the lines of of, "We have no clue why your computer doesn't have the same BIOS options that every other Acer Aspire XC-603G-UW31 has.". I've searched almost every forum related to this issue and all I have managed to find is one other person that got the same screen I did when the installation hangs, and his setting were wrong... All he had to do was tweak his "Launch CSM" setting which was at the top of his "Boot Menu", the exact place mine should be... But its not... Can anyone please help?
    Attached Thumbnails Attached Thumbnails CAM00431.jpg   CAM00432.jpg   CAM00434.jpg   CAM00436.jpg   CAM00429.jpg  


      My System SpecsSystem Spec

  2. #2


    Posts : 5,592
    ME, XP,Vista,Win7,Win8,Win8.1


    On some Acer, Gateway, P. Bell, Windows 7 x64 will not install in UEFI mode.

    Windows 8 Desktops - How to Disable Secure Boot - YouTube



    Enabling the boot device menu

    Quote Originally Posted by Acer
    On most Acer systems, you can use the F12 key on boot to select the drive or network from which loading the operating system. In case the F12 option does not work, you may need to enable this function.

    SOLUTION

    Enabling the F12 function:

    1.Power on the system. As soon as the first logo screen appears, immediately press the F2 key, or the DEL key if you have a desktop, to enter the BIOS.
    2.Press the right arrow key to select Main.
    3.Use the arrow keys to navigate to F12 Boot Menu, and press ENTER.
    4.Select Enabled, and press ENTER.
    5.Press the F10 key to save changes and restart the system.

    How to Enable or Disable Secure Boot

    Quote Originally Posted by Acer
    This article only applies to: Windows 8 Desktops

    Bootable media from previous versions of Windows may not be recognized in Windows 8. You can change the Secure Boot setting and it should recognize the bootable device.

    Use the following steps to change Secure Boot:

    1.Completely shut down your computer.
    2.Power on the system. As soon as the first logo screen appears, immediately press Delete to enter the BIOS.
    3.Use the right arrow key to select Authentication.
    4.With Secure Boot highlighted, press Enter and then the down arrow to select Disabled.
    5.Use the right arrow key to select Boot Options.
    6.With Launch CSM highlighted, press Enter and use the down arrow to select Always.
    7.Press Enter.
    8.Press the F10 key to save changes and restart the system

    ACER Related Videos.

    Windows 8 - Access to Uefi Firmware Settings - Option - YouTube
    Iconia W700 - How to Enter the BIOS - YouTube
    Windows 8 Desktops - How to Disable Secure Boot - YouTube
      My System SpecsSystem Spec

  3. #3


    Posts : 8
    8.1


    You cannot downgrade to 7 or install any version of Linux aside from ubuntu. the XC-603G is not the same as XC-603 and Acer blatantly said they intentionally removed the options along with the download for the v4l bios.
      My System SpecsSystem Spec

  4. #4


    Posts : 8
    8.1


    Mr Frayer,

    Thank you for contacting Acer Products Management regarding your XC-603G Desktop. We regret to inform you that we cannot comply with your request for the v4l Bios downgrade with the ability to disable UEFI. Microsoft has asked us to no longer provide this in efforts to keep consumers from downgrading to Windows 7 or switching to Linux. We sincerely hope that you continue to enjoy and use windows 8.1

    Regards, Stan Shih (Acer Management)

    At-least he was honest....
      My System SpecsSystem Spec

  5. #5


    Posts : 76
    Windows 8.1 Professional


    Doesn't this affect your statutory rights?

    You bought a machine to do what you wanted to with it, yet they locked it and will not allow you to use it for the purpose it was purchased?

    Satisfactory quality, As Described, Fit for purpose, And last a Reasonable length of Time.


    Nicked from somewhere else, but this machine is not fit for the purpose you require, so legally you are able to return it and claim recompense.

    When you purchased it, did it state it was windows 7 compatible? IE. the little sticker anywhere? Because then that is not As Described...



    That is appalling, Microsoft have no say over OEM rights to provide software, sure they can pull their product from the line of machines, but that would lose them revenue in the end!
      My System SpecsSystem Spec

  6. #6


    Posts : 8
    8.1


    Quote Originally Posted by Windows Sniper View Post
    Doesn't this affect your statutory rights?

    You bought a machine to do what you wanted to with it, yet they locked it and will not allow you to use it for the purpose it was purchased?

    Satisfactory quality, As Described, Fit for purpose, And last a Reasonable length of Time.


    Nicked from somewhere else, but this machine is not fit for the purpose you require, so legally you are able to return it and claim recompense.

    When you purchased it, did it state it was windows 7 compatible? IE. the little sticker anywhere? Because then that is not As Described...



    That is appalling, Microsoft have no say over OEM rights to provide software, sure they can pull their product from the line of machines, but that would lose them revenue in the end!
    I asked for a refund and have still yet to get a reply from Acer. Walmart blatantly told me No (No big shock there). I have heard that there is a bios floating around somewhere on the internet and once had it but when i trie to flash it says not compatible with Windows 8.1. So I am kind of stumped especially being that it was a .rom file coupled with a flashing program. I honestly dont mind Windows 8.1 at all. i have grown fairly used to it but never the less would like control over my pc and have the ability to dual boot what i am sure is a dirty word here (Linux)
      My System SpecsSystem Spec

  7. #7


    Nicked from somewhere else, but this machine is not fit for the purpose you require, so legally you are able to return it and claim recompense.

    When you purchased it, did it state it was windows 7 compatible? IE. the little sticker anywhere? Because then that is not As Described...

    I don't think so. Acer only list "Windows 8" as the compatible OS for this model ( and all other new models ).

    Acer | Aspire X | Aspire AXC-603G-UW31 | Datasheet

    A refund claim won't be legally valid.
      My System SpecsSystem Spec

  8. #8


    Posts : 5,360
    7/8/ubuntu/Linux Deepin


    Looks like a good reason not to buy Acer.

    Why did they think that was a selling point?
      My System SpecsSystem Spec

  9. #9


    Complete Instructions for how to downgrade HERE:
    Downgrade 8 to 7 on Acer Aspire AXC-603G-UW31 I Need Help!
      My System SpecsSystem Spec

  10. #10


    Quote Originally Posted by rfrayer View Post
    Quote Originally Posted by Windows Sniper View Post
    Doesn't this affect your statutory rights?

    You bought a machine to do what you wanted to with it, yet they locked it and will not allow you to use it for the purpose it was purchased?

    Satisfactory quality, As Described, Fit for purpose, And last a Reasonable length of Time.


    Nicked from somewhere else, but this machine is not fit for the purpose you require, so legally you are able to return it and claim recompense.

    When you purchased it, did it state it was windows 7 compatible? IE. the little sticker anywhere? Because then that is not As Described...



    That is appalling, Microsoft have no say over OEM rights to provide software, sure they can pull their product from the line of machines, but that would lose them revenue in the end!
    I asked for a refund and have still yet to get a reply from Acer. Walmart blatantly told me No (No big shock there). I have heard that there is a bios floating around somewhere on the internet and once had it but when i trie to flash it says not compatible with Windows 8.1. So I am kind of stumped especially being that it was a .rom file coupled with a flashing program. I honestly dont mind Windows 8.1 at all. i have grown fairly used to it but never the less would like control over my pc and have the ability to dual boot what i am sure is a dirty word here (Linux)
    You are right about the bios....I managed to modify the flashing program a bit to force it to flash and it worked out great.....For details see the link above
      My System SpecsSystem Spec

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