Solved Asus Laptop Will Not Open Microsoft Store

JJG

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Recently I upgraded my wife's Dell All In One from W8 to 8.1 by going to Microsoft Store and selecting the upgrade panel for 8.1. It went smoothly even if slowly. I then tried doing the same thing for my Asus Q200E Laptop. When I went to the store all I saw were apps for ASUS. How can I get to the real Microsoft Store to get the 8.1 upgrade?

Thank you.
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Dell XPS 8500
    CPU
    3.1g Intel Core i5-3350P
    Motherboard
    Dell 0nW73C A000
    Graphics Card(s)
    AMD RADEON HD 7570
    Sound Card
    AMD high definition audio device
    Monitor(s) Displays
    Samsung AMB23301
    Screen Resolution
    1920 x 1080
    Hard Drives
    1TB Manufacturer not known
    Internet Speed
    Cox High Speen
    Browser
    Firefox

My Computer

System One

  • OS
    64-bit Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom self built
    CPU
    Intel i7-8700K OC'd to 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G7 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2,
    4TB Samsung 990 PRO PRO M.2,
    8TB WD MyCloudEX2Ultra NAS
    PSU
    OCZ Series Gold OCZZ1000M 1000W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Browser
    Internet Explorer 11
    Antivirus
    Malwarebyte Anti-Malware Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Galaxy S23 Plus phone
Thank you Brink.

I browsed using Firefox to where you suggested and got to the Windows 8.1 screen, chose 'Download' and got to 'Installs'. I showed an icon for Windows 8.1 with a note saying, "This app wasn't installed - view details." Viewing the details produce a note saying, "The Windows 8.1 Preview isn't available right now. Please try again later." This kept happening all of yesterday afternoon and through out this morning.

Any further suggestions?

Thanks again.
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Dell XPS 8500
    CPU
    3.1g Intel Core i5-3350P
    Motherboard
    Dell 0nW73C A000
    Graphics Card(s)
    AMD RADEON HD 7570
    Sound Card
    AMD high definition audio device
    Monitor(s) Displays
    Samsung AMB23301
    Screen Resolution
    1920 x 1080
    Hard Drives
    1TB Manufacturer not known
    Internet Speed
    Cox High Speen
    Browser
    Firefox
Also tried it with IE and got the same results.
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Dell XPS 8500
    CPU
    3.1g Intel Core i5-3350P
    Motherboard
    Dell 0nW73C A000
    Graphics Card(s)
    AMD RADEON HD 7570
    Sound Card
    AMD high definition audio device
    Monitor(s) Displays
    Samsung AMB23301
    Screen Resolution
    1920 x 1080
    Hard Drives
    1TB Manufacturer not known
    Internet Speed
    Cox High Speen
    Browser
    Firefox

My Computer

System One

  • OS
    64-bit Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom self built
    CPU
    Intel i7-8700K OC'd to 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G7 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2,
    4TB Samsung 990 PRO PRO M.2,
    8TB WD MyCloudEX2Ultra NAS
    PSU
    OCZ Series Gold OCZZ1000M 1000W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Browser
    Internet Explorer 11
    Antivirus
    Malwarebyte Anti-Malware Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Galaxy S23 Plus phone
Bingo! Ran Windows Update and installed a whole bunch. Then, upgraded to 8.1 with no problems.

Thank you.
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Dell XPS 8500
    CPU
    3.1g Intel Core i5-3350P
    Motherboard
    Dell 0nW73C A000
    Graphics Card(s)
    AMD RADEON HD 7570
    Sound Card
    AMD high definition audio device
    Monitor(s) Displays
    Samsung AMB23301
    Screen Resolution
    1920 x 1080
    Hard Drives
    1TB Manufacturer not known
    Internet Speed
    Cox High Speen
    Browser
    Firefox
Great news. You're most welcome. :)
 

My Computer

System One

  • OS
    64-bit Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom self built
    CPU
    Intel i7-8700K OC'd to 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G7 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2,
    4TB Samsung 990 PRO PRO M.2,
    8TB WD MyCloudEX2Ultra NAS
    PSU
    OCZ Series Gold OCZZ1000M 1000W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Browser
    Internet Explorer 11
    Antivirus
    Malwarebyte Anti-Malware Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Galaxy S23 Plus phone
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