Windows 8 and 8.1 Forums


Asus Laptop Will Not Open Microsoft Store

  1. #1


    Posts : 128
    Windows 8

    Asus Laptop Will Not Open Microsoft Store


    Recently I upgraded my wife's Dell All In One from W8 to 8.1 by going to Microsoft Store and selecting the upgrade panel for 8.1. It went smoothly even if slowly. I then tried doing the same thing for my Asus Q200E Laptop. When I went to the store all I saw were apps for ASUS. How can I get to the real Microsoft Store to get the 8.1 upgrade?

    Thank you.

      My System SpecsSystem Spec

  2. #2


    Posts : 22,582
    64-bit Windows 10


    Hello JJG,

    See if entering ms-windows-store:WindowsUpgrade into the address bar of your browser and pressing Enter will open the Store to the update for you.

    Windows 8.1 - Update to from Windows 8

    Hope this helps for now.
      My System SpecsSystem Spec

  3. #3


    Posts : 128
    Windows 8


    Thank you Brink.

    I browsed using Firefox to where you suggested and got to the Windows 8.1 screen, chose 'Download' and got to 'Installs'. I showed an icon for Windows 8.1 with a note saying, "This app wasn't installed - view details." Viewing the details produce a note saying, "The Windows 8.1 Preview isn't available right now. Please try again later." This kept happening all of yesterday afternoon and through out this morning.

    Any further suggestions?

    Thanks again.
      My System SpecsSystem Spec

  4. #4


    Posts : 128
    Windows 8


    Also tried it with IE and got the same results.
      My System SpecsSystem Spec

  5. #5


    Posts : 22,582
    64-bit Windows 10


    In that case, it doesn't sound like you have all of your Windows Updates installed yet. Once you do, try updating to Windows 8.1 Update again.

    Windows Update - Check for and Install in Windows 8
      My System SpecsSystem Spec

  6. #6


    Posts : 128
    Windows 8


    Bingo! Ran Windows Update and installed a whole bunch. Then, upgraded to 8.1 with no problems.

    Thank you.
      My System SpecsSystem Spec

  7. #7


    Posts : 22,582
    64-bit Windows 10


    Great news. You're most welcome.
      My System SpecsSystem Spec

Asus Laptop Will Not Open Microsoft Store
Related Threads
can someone help me to fix it?
Hello, recently I fixed the problem that was endless loading of Win Store.. I found the solution on internet, but cant fix opening any other app(mail, calendar, skype etc...). Tryed some things but no.. Anyone got this or knows how to solve??
I am trying to update my system to the new Windows 8. I am already operating on the old one, so the update should be free. My computer will not load the store to allow me to update my software. Help on how to fix this issue would be great. Thanks!
My Computer: Acer | Aspire V5 | Aspire V5-552G-X412 | Overview As of a few days ago, none of the apps in the "windows" menu will open. My Store also will not boot. It opens, animates, and closes. I've tried many solutions, none of which have helped. *Note*: My resolution has not changed. It is...
Solved My store app will not open in Software and Apps
My store app will not open, it's been this way for five hours now. All other apps appear to be working fine. I shut down totally and restarted about an hour ago. Still nothing. This is the only app not working.
Hi folks I'm currently running the Windows 8RTM 64bit on my Asus eee Slate ep121. I have a dual boot of the RTM and Windows 7 Home Basic. I have several game including Plants vs Zombies and Angry Birds Space that run great on Windows 7, but they won't run on the Windows 8RTM. I keep getting...
Read more at source: Microsoft's Windows Store now open to all developers in 120 markets | ZDNet See also: How to Install Metro Apps from Windows 8 Store
Eight Forums Android App Eight Forums IOS App Follow us on Facebook