Windows 8 and 8.1 Forums


After update, failed to load, couldn't fix

  1. #1


    Posts : 2
    Windows 8.1

    After update, failed to load, couldn't fix


    After Windows 8.1 downloaded and installed an update and also SQL Server 2012 SP1, I restarted it and then it no longer booted. The BIOS splash screen would pop up, then the screen went black and nothing else happened. Even the hard drive activity stopped.
    I booted from the Windows 8 DVD and chose Troubleshooting and tried Automatic Repair and System Restore, neither of which worked. I then chose Refresh Your PC. However, it then said the drive was locked and I should unlock it before continuing. I used Diskpart to clear the attributes of the volume but that didn't help.

    In the end, I did a reinstall without formatting the disk. Once I booted it up properly, I had a look in the Windows.old folder and all of my documents, pictures and other work are missing.

    Firstly, is there any way I can roll back to the original install so I don't have to spend a full day installing everything again, and if not, how do I recover all my files?

      My System SpecsSystem Spec

  2. #2


    Posts : 5,592
    ME, XP,Vista,Win7,Win8,Win8.1


    Did you back up first?
      My System SpecsSystem Spec

  3. #3


    Posts : 2
    Windows 8.1


    I didn't have the opportunity. But I thought the files would be moved to windows.old so I could get at them. I can recover a lot of files, but it appears that my Box account hadn't been syncing for a couple of months it seems, but I've got a good few files off there. It's just the more recent work. Plus all the game saves for my Steam games are gone.
      My System SpecsSystem Spec

After update, failed to load, couldn't fix
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