Windows 8 and 8.1 Forums


Laptop users -- if you have the "jumping cursor problem" -- fix here

  1. #1


    Hafnarfjrur IS
    Posts : 4,376
    Linux Centos 7, W8.1, W7, W2K3 Server W10

    Laptop users -- if you have the "jumping cursor problem" -- fix here


    Hi all
    This problem can often make typing a really hit and miss affair -- on some laptops the cursor will randomly jump to some obscure place --or even worse that whole page of text you just typed has vanished when you hit something like the Shift key.

    I've found that this problem is nearly always caused by having the Touchpad and USB mouse both working together.

    Download the latest generic synaptics driver -- 64 bit if you are on a 64 bit system and set it to pop up at boot allowing you to disable or keep it functioning.

    Disabling the touchpad will nearly always cure the problem.

    On a tiny laptop (netbook) the touchpad is pretty useless anyway --you can't help touching it while typing either.

    If you've never had the problem you won't have a clue what I'm on about but if you HAVE had the problem it makes data entry of any kind almost impossible.

    This isn't a specific W8 problem -- however I DID need to update to the latest 64 bit driver --manually as Windows update didn't install it --take the W7 x-64 version.

    Download here
    Drivers | Synaptics

    Cheers
    jimbo

      My System SpecsSystem Spec

  2. #2


    Posts : 1
    Windows 8

    my jumping cursor-do I really need a driver?


    Dear Jimbo,
    I read your thread about jumping cursors, which really bug me and waste a lot of my time. I need to fix this problem, but if I'm not using a USB mouse but rather the touchpad mouse on my Windows 8 Samsung laptop, do I still need to download a generic synaptics driver? I don't want to disable the touchpad, if I'm using it for mousing. Do you suggest I use an external USB mouse? Help, I'm not a computer programmer, I'm a massage therapist!
      My System SpecsSystem Spec

  3. #3


    Hi 'heals...Go to mouse settings in control panel and look for & disable something called "tap-to-click'. That may be causing some of your jumping issues. This does not disable the touchpad itself but you will need to press a button to achieve a "click"
      My System SpecsSystem Spec

  4. #4


    Texas
    Posts : 1,022
    Windows 8.1


    Hi, Jimbo:

    Thanks for this; I think I may need it on my Compaq laptop, although it has a touch pad "disabler". However it's hard to get it to work, as it isn't a button, but a depression that I must press. My HP 17" Pavilion Laptop has a clickable button that disables the touchpad, which works fine.

    @Soundheals: I wouldn't get an actual USB connected mouse; I'd get a wireless mouse (it has a dongle that you plug into a USB port). I use a wireless Logitech mouse and keyboard for my desktop and a wireless mouse for my laptops.
      My System SpecsSystem Spec

  5. #5


    Sydney, Nova Scotia, Canada
    Posts : 6,490
    Windows 10 Education 64 Bit


    @Wynona The touchpad on my ASUS laptop is like that, there are no discernable buttons but you can press on the lower corners of the touch pad for right and left clicks. It actually flexes and presses a button underneath. It's wireless Logitech Trackballs for my desktop and laptop. I do use the touchpad, but if I know I'm going to using my laptop for any extended period I bring out the trackball. Wireless is the way to go especially if you can leave the dongle plugged in when you put your laptop in its carry bag. I can't, my screen is 17.3 inches and my laptop just barley slips in the carry bag I have. If I leave the dongle plugged in it snags on the side of the bag when I put my laptop in. A minor inconvenience.
      My System SpecsSystem Spec

  6. #6


    Texas
    Posts : 1,022
    Windows 8.1


    Quote Originally Posted by alphanumeric View Post
    @Wynona The touchpad on my ASUS laptop is like that, there are no discernable buttons but you can press on the lower corners of the touch pad for right and left clicks. It actually flexes and presses a button underneath.
    There are actual "clickable" buttons for the right and left click. The one that should disable the synaptics driver is the one that has the small depression that should disable the touchpad.

    Quote Originally Posted by alphanumeric View Post
    It's wireless Logitech Trackballs for my desktop and laptop. I do use the touchpad, but if I know I'm going to using my laptop for any extended period I bring out the trackball.
    I never use the touchpad unless I'm forced into it! I bought my first wireless Microsoft Mouse right after I bought my first laptop and discovered how very inconvenient a touchpad is.

    Quote Originally Posted by alphanumeric View Post
    Wireless is the way to go especially if you can leave the dongle plugged in when you put your laptop in its carry bag. I can't, my screen is 17.3 inches and my laptop just barley slips in the carry bag I have. If I leave the dongle plugged in it snags on the side of the bag when I put my laptop in. A minor inconvenience.
    Thankfully I have a large enough bag for the 17" HP laptop, and also, my dongle is "one tick less than 1/4 inch" so there's no problem with that; however, the 15.6" Compaq bag has to be unzipped on the sides and once Lappy's inside, it's zipped back up. I still use an old style MS wireless mouse with the dongle that fits into its "belly" so it's unplugged every time I put the Compaq away.

    I'll probably be using the driver for my Compaq, since it's so hard to turn off its touchpad.
      My System SpecsSystem Spec

  7. #7


    Sydney, Nova Scotia, Canada
    Posts : 6,490
    Windows 10 Education 64 Bit


    it's a Fn key to turn mine off. I tried using the auto disable when mouse detected but it was unreliable. It would turn off but not always turn back on again. I don't mind using my touchpad, I still prefer my trackball though. It's just easier to use.
      My System SpecsSystem Spec

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