Windows 8 and 8.1 Forums


Problem reinstalling Windows 8

  1. #1


    Posts : 25
    Windows 8.1 Pro

    Problem reinstalling Windows 8


    OK guys, my computer is slow and i felt it was time to reinstall windows.

    so i went to "update and recovery" and selected reinstall Windows, it said there was missing files and i needed my Windows CD (Windows 8 Pro CD), so i insert the CD and a message, cant exactly remember what the message says but its basically saying its the wrong media!

    I read somewhere that there is a problem reinstalling windows if you had installed Windows 8 from a CD and then upgraded to Windows 8.1 from the Windows store (which i did)...is this true?

    Is there anything i can do??

      My System SpecsSystem Spec

  2. #2


    Posts : 879
    Windows 10


    Quote Originally Posted by Johnd76 View Post
    so i went to "update and recovery" and selected reinstall Windows, it said there was missing files and i needed my Windows CD (Windows 8 Pro CD), so i insert the CD and a message, cant exactly remember what the message says but its basically saying its the wrong media!
    If you don't have an OEM PC that came with Windows 8 preinstalled and you updated Windows 8 to Windows 8.1, then when you refresh or reset Windows, it will reinstall Windows 8.1, but only if you have Windows 8.1 USB/DVD installation media.

    Note: You must insert Windows 8.1 USB/DVD installation media.

    If you don't insert any installation media or if you insert Windows 8 USB/DVD installation media, then you receive the following error message (see screenshot below).



    edit:

    Create installation media for Windows 8.1

    Take a look at this post: link
    Last edited by genet; 15 Nov 2014 at 11:14.
      My System SpecsSystem Spec

Problem reinstalling Windows 8
Related Threads
BSOD even after reinstalling windows. in BSOD Crashes and Debugging
I'm getting all kinds of BSOD. "Interrupt_exception_not_handled" "kernel_security_check_failure" etc. I'll attach the dumb files etc. I'd appreciate it if anyone had any suggestions.
Solved Reinstalling Windows 8.1? in Installation & Setup
Firstly, apologies if this thread is not in the correct sector(not entirely sure where to put this). Hallo, I'm planning on re-installing Windows on my Asus K46CA running Windows 8.1 Now, the problem is that I'm not entirely sure which to use. "Remove everything and reinstall Windows" says...
Reinstalling windows 8.1 quickest way in Installation & Setup
Sorry if this has been asked before. Recently I have upgraded my OS from windows 7 with an upgrade license to windows 8 pro. Then I upgraded to windows 8.1. It was a lot of work. Partly because of my own fault. I assumed I could do a clean install onto an empty SSD with the window 8 pro CD....
Hello Guys , So I have founded this site in Microsoft : Upgrade Windows with only a product key - Windows Help which i think it may help me to reinstall windows , So I have windows 8 and i used some programs to get my product Key then , i thought if i downloaded windows 8 again from the site...
Help on reinstalling Windows 8 in Installation & Setup
Hi, I have a Windows laptop that came with originally windows 8, but then I had a friend put a copy of Windows 7 on. It worked pretty well but now I'd like to switch back to Windows 8. Am I able to do that? Thanks Brad
Reinstalling windows 8 on laptop in Installation & Setup
Hello guys, Im quite sure this has been posted before but i cant happen to find it, i have a newish samsung laptop that came preinstalled with windows 8 but i need to format the stock hard drive and i was wondering how i would reinstall full windows 8 without a product key. if anyone could...
Reinstalling OS and Windows Media Center in Windows Updates & Activation
I have upgraded my PC from Windows 7 to Windows 8 but am having some issues. I am considering wiping out the hard drive and starting over but am concerned I will lose my Windows Media Center add-in. Can I re-add it without having to pay again if I still have my activation key? Thanks!
Eight Forums Android App Eight Forums IOS App Follow us on Facebook