Windows 8 and 8.1 Forums


windows 8 not accepting the HP recovery disks

  1. #1

    windows 8 not accepting the HP recovery disks


    it goes thru all 3 disks and then says failed...I have reset EUFI and CSM & formatted drive...it is maddening....I have 3 HP 2000 doing the SAME THING!!! what is going on with simple wipe and reinstall FROM THEIR recovery media...the other 2 are Toshiba using USB...

    anyone else having these ridicules issues

    Todd

      My System SpecsSystem Spec

  2. #2


    Posts : 2,191
    Windows 8.1


    Hi toddgibson2004,

    Sorry you are having such an issue but I was just able to use the HP factory recovery disc set (6 discs in all) I made for an HP Sleekbook and all went well. FYI, these were ones I created, using the one-time option, that HP normally provides with each unit. Now, in my case, I set the BIOS to UEFI defaults and then started the recovery process. BTW, I didn't even bother to format the hard drive as the recovery process took care of that as well. I did this for a friend. It was not my laptop. Anyway, if you are having the same issue with 3 HPs and 2 Toshibas, then something is drastically wrong. Did you made a unique recovery set for each laptop in question or did you purchase the sets from the manufacturers?
      My System SpecsSystem Spec

  3. #3


    Sounds like a call to HP support is the thing to do.
      My System SpecsSystem Spec

  4. #4


    Harrisonburg, Va.
    Posts : 10,488
    Windows 8.1.1 Pro with Media Center


    Factory recovery dvds will boot & restore.
    Wait 2 or 5 minutes for the first recovery disk to do something.
      My System SpecsSystem Spec

  5. #5


    I first tried the regular way as in what you described....anyway I did finally did get it last night to work...I used the 3 disks and not the fourth application one (the original system was missing recovery and some system files from the person prior to my customer deleting at will I guess so I did not want to use current system so I contacted HP and got the (4) disks from them for $20...after I did format...it took forever...like 12 hours and the last screen was a cmd with an X: Documents or something (I did not write it down ) drive showing...so I sat there and wondered and put in C: to show C drive for a command and then typed "exit" and vuahla...it booted and now is just fine....so my weird 8 experience just goes in the file for the next session! thanks for the reply...just glad it is working!~
      My System SpecsSystem Spec

  6. #6


    Posts : 2,191
    Windows 8.1


    Good for you! Glad you got it working.
      My System SpecsSystem Spec

  7. #7

    another 8 not loading


    ok now I have the Toshiba with USB recovery stick and an 8 disk if needed...I can get the disk to load but it comes to a screen saying after the final screen (prior to actual loading) to format or add partition and the error is MBR is on disk and cannot boot unless GPT format for UEFI

    this one is a pain...I have tried everything to correct this...it will not load from USB at all...it does recognize my external USB DVD (so the port is working) for the disk I try...but this is weird...Toshiba did not respond very well saying it is not their USB...anyway any idea what the MBR / GPT thing is about? I have tried EUFI boot and CSM boot...any other settings I can try?
    Todd
      My System SpecsSystem Spec

  8. #8


    Posts : 879
    Windows 10


    Quote Originally Posted by toddgibson2004 View Post
    I can get the disk to load but it comes to a screen saying after the final screen (prior to actual loading) to format or add partition and the error is MBR is on disk and cannot boot unless GPT format for UEFI
    Windows 7/8 setup: Installing using the MBR or GPT partition style.

      My System SpecsSystem Spec

  9. #9


    yes that window
      My System SpecsSystem Spec

  10. #10


    Posts : 879
    Windows 10
      My System SpecsSystem Spec

windows 8 not accepting the HP recovery disks
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